IVR 购买流程消息

在通话者进行付款流程时,系统会播放一系列消息。您可以保留这些消息,也可以更新文本转语音脚本。

您可以在设置 > 语言和消息 > IVR 购买流程消息 中自定义这些消息。

动态内容变量专门用于安全支付。请参阅使用变量来显示动态客户 消息

付款确认

The total purchase amount including taxes and shipping is @{TOTAL_AMOUNT}. Please press 1 to confirm, press 2 if it is the incorrect product or price. If you would like to return to the agent at any time please press the star key.

请求信用卡信息

Please input your credit card using the dial pad and press pound when you're done.

信用卡无效

Sorry, that credit card number was invalid, please try again! If you would like to return to the agent, press the star key.

确认信用卡信息

Your credit card number is @{CREDIT_CARD}. Please press 1 to confirm, press 2 to try again.

请求失效日期

Please input your 4 digit expiry date using the dial pad and press pound when you're done.

失效日期无效

Sorry, that expiry date was invalid, please try again! If you would like to return to the agent, press the star key.

确认失效日期

Your expiry date is @{EXPIRY_DATE}. Please press 1 to confirm, press 2 to try again.

请求银行卡验证码 (CVC)

Please input your CVC code using the dial pad and press pound when you're done.

银行卡验证码 (CVC) 无效

Sorry, that CVC code was invalid, please try again! If you would like to return to the agent, press the star key.

确认银行卡验证码 (CVC)

Your CVC code is @{CVC}. Please press 1 to confirm, press 2 to try again.

请求邮政编码

Please input your zip code using the dial pad and press pound when you're done.

邮政编码无效

Sorry, that zip code was invalid, please try again! If you would like to return to the agent, press the star key.

确认邮政编码

Your Zip Code is @{ZIP_CODE}. Please press 1 to confirm, press 2 to try again.

成功

Thank you for providing your payment information. It has been sent and you will now be connected back to the agent.