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Feedback Form · HTML
Feedback Form for HTML
Rating + free-text feedback with optional follow-up email. Free for 500 submissions total — no backend, no SDK, no plugin.
- 500 free total
- 3 fields ready
- 60-second setup
Copy-paste code
Drop into any HTML project.
Replace YOUR_ACCESS_KEY with your splitforms key, paste into a HTML page, and ship. No build-time integration required.
<form action="https://splitforms.com/api/submit" method="POST">
<input type="hidden" name="access_key" value="YOUR_ACCESS_KEY">
<input type="hidden" name="subject" value="New feedback submission">
<label for="rating">How would you rate your experience? *</label>
<select id="rating" name="rating" required>
<option value="">Choose…</option>
<option>★★★★★</option>
<option>★★★★☆</option>
<option>★★★☆☆</option>
<option>★★☆☆☆</option>
<option>★☆☆☆☆</option>
</select>
<label for="feedback">What can we do better? *</label>
<textarea id="feedback" name="feedback" placeholder="Be honest — we won't take it personally." required></textarea>
<label for="email">Email (optional, for follow-up)</label>
<input id="email" type="email" name="email" placeholder="[email protected]">
<!-- honeypot — bots fill every field -->
<input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off">
<button type="submit">Send</button>
</form>
<!-- drop-off analytics + partial leads (the form works without it) -->
<script src="https://splitforms.com/embed.js" async></script>HTML + Feedback Form
Built for HTML developers who hate operating a backend.
Plain HTML sites have zero built-in form delivery — mailto: links open broken email clients, shared-hosting PHP is vanishing, and setting up Node just for a contact form is overkill. splitforms gives you a production-grade submission pipeline from a single <form action>. No build step, no framework lock-in, no server-side code. The feedback form on this page posts standard application/x-www-form-urlencoded data — the same format browsers have used since 1999 — so it works on every host from GitHub Pages to S3 to Apache.
- 500 form submissions total, free to start
- Unlimited forms on every plan, including Free
- Spam protection — honeypot plus a rule-based filter
Feedback Form fields
What every field actually does.
The posted payload contains how would you rate your experience?, what can we do better?, email (optional, for follow-up). Required fields are how would you rate your experience? and what can we do better?. Rename, remove, or add your own — splitforms accepts any name you POST.
- How would you rate your experience? — NPS / CSAT signal — quantitative complement to the comment field.
- What can we do better? — Free-text input — no character limit, expands as the visitor types.
- Email (optional, for follow-up) — Reply-to address — splitforms wires this so hitting reply goes back to the sender.
Template playbook
The reason this feedback form exists.
Feedback forms cost almost nothing to ship and pay back disproportionately — every NPS detractor (score 0-6) is a conversation that prevents churn, every promoter (9-10) is a referral or testimonial source. The form is simple: 0-10 rating, an optional comment, and an email. The leverage is in the routing: detractors auto-DM your support lead in Slack within minutes, promoters get a 'mind leaving us a G2 / Trustpilot review?' follow-up, passives go into a digest. Survey tools (SurveyMonkey, Typeform, Hotjar) charge $30-100/mo for the same pattern. The form pattern is 30 lines of HTML.
- Capture rating + comment
- Route by score
- Push to your tools
Setup
Generate, embed, receive.
Three actions stand between you and your first feedback form submission — no backend, no database, no CAPTCHA library.
Paste the feedback form into your HTML project
Drop the form snippet into a HTML page, component, or layout. Replace YOUR_ACCESS_KEY with the key from your dashboard. The form action is a hard-coded URL — no env vars or build-time wiring needed.
Receive submissions
Dashboard updates live on Free. Free includes owner email delivery; paid plans add signed webhooks, CSV export, Slack/Discord forwarding, and BCC to your team.
How SplitForms works
What happens after someone submits your form?
splitforms receives the submission, filters spam, saves it to your dashboard and emails you — then, on paid plans, sends it on to your webhooks and integrations. No backend infrastructure to build.
Add your endpoint
Point your form to your unique SplitForms endpoint. That's it.
Receive submissions
We instantly capture and organize every submission in your inbox.
Route anywhere
Send data to email, spreadsheets, CRMs, webhooks, and 7,000+ apps.
No credit card required. Set up in under 60 seconds.
Connect & automate
Where can submissions go besides email?
On paid plans, submissions can also go to Slack, Discord, Google Sheets, Notion, Airtable, Zapier or any signed webhook — and splitforms works on the platforms you build on, from WordPress and Shopify to Next.js. With Stripe connected, your forms can take payments too.
NewTake payments on your formsDeposits, bookings, order forms — submitters check out through Stripe and the money goes straight to your Stripe account. Included on every paid plan.See plans →Common questions
Feedback Form on HTML — answered.
View all FAQsDoes this feedback form work on HTML?
Yes. The form is plain HTML with a single POST endpoint, so it runs on any HTML site without server-side code, plugins, or SDKs. Drop the snippet into a HTML page or component and submissions land in your splitforms dashboard.
How much does the feedback form cost on HTML?
Free for 500 submissions — no credit card, no time limit. Pro is $5/mo for 5,000 submissions a month, and Annual is $49/year for 15,000 submissions a month. The same pricing applies regardless of which framework hosts the form.
Can I customize the fields?
Yes. The template ships with sensible defaults (how would you rate your experience?, what can we do better?, email (optional, for follow-up)…) — add, remove, or rename any of them. Splitforms accepts whatever fields you POST.
How does spam protection work on the feedback form?
A hidden honeypot field catches dumb bots, and a rule-based filter scores the rest; anything that looks like spam goes to a separate Spam tab instead of your inbox. No CAPTCHA, no friction for human users — and it works the same on HTML as on any other framework.
Can I send the feedback form submissions to Slack or Discord?
Yes. Webhooks are available on paid plans, with auto-formatted payloads for Slack, Discord, and WhatsApp (via CallMeBot). Or send raw signed JSON to any URL — Zapier, n8n, your own server. Configure in the splitforms dashboard.
Will it work on a static HTML site?
Yes — the form posts directly to splitforms from the browser, so no server is involved. Works on Vercel, Netlify, GitHub Pages, Cloudflare Pages, S3, or any plain Apache host.
Should I use NPS or CSAT?
NPS (0-10) for relationship surveys ('how likely are you to recommend us?') sent quarterly or after major moments. CSAT (1-5) for transactional surveys ('how was this support ticket?') sent right after the interaction. Different questions, different cadences, both common patterns.
Will I get response bias from a public form?
Yes — open-link feedback skews toward people with strong feelings (positive or negative). For statistically representative measurement, send the survey via email to a random sample of users. The public form catches the heat-of-moment feedback you'd otherwise miss.
Can I push to Slack / Linear / Productboard?
Yes — webhook the JSON. Slack has incoming webhooks (free); Linear and Productboard accept inbound issue creation via Zapier or native APIs. Detractor comments showing up as a Linear issue with the rating prefilled in the title is a powerful workflow.
Simple pricing
How much does splitforms cost?
Free gives you 500 submissions for $0 — no card, no time limit. Pro is $5/month for 5,000 submissions a month, and Annual is $49/year for 15,000 a month with every Pro feature.
Free
$0— 500 submissions
For side projects and indie devs.
- 500 free submissions
- Unlimited forms
- Email notifications included
- Smart spam filtering
- Submissions dashboard
- Redirect after submit
- MCP server included
Recommended
Pro
$5/ month
Billed monthly
Every paid feature, for agencies and growing products.
- 5,000 submissions / mo
- Unlimited forms
- Webhooks and integrations
- CC/BCC, auto-replies and routing
- File uploads with 500 MB storage
- Stripe payments on your forms
- 3 team seats
- Cancel anytime
Annual
$49/ year
About $4.08/mo, billed yearly
Every Pro feature with triple the volume — $0.27 per 1,000 at full use.
- 15,000 submissions / mo
- Unlimited forms
- Everything in Pro
- File uploads with 5 GB storage
- 3 team seats
- Priority email support
No credit card required on Free • Cancel anytime • Full pricing and FAQ