Alexandra Avila

🎙️ Exciting news! Episode 91 of Hotel Moment is now live, and this one is a masterclass in digital marketing! Join us as Karen Stephens sits down with Renee Murrieta, Founder of Show.Tell., a boutique, London-based hospitality marketing agency. Listen in to receive an in-depth overview of the most effective digital marketing strategies. Uncover the importance of personalization for driving effective campaigns and the KPIs that matter across all of your digital channels. You’ll also learn Renee’s unique strategy for cross-selling and promoting hotels within the same collection. 👉 Don’t miss out on these essential insights! Tune in now to elevate your marketing strategies. #HospitalityIndustry #HotelManagement #DigitalInnovation #MarketingStrategy 

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I've often found co-branded airline (and hotel) credit cards to be lacking when compared to cards that offer transferable points such as the Chase Sapphire Preferred, Amex Gold, etc. With Cardless announcing new partnerships with Avianca LifeMiles and Qatar Airways, I'm hoping to see them shake up the landscape a bit and motivate legacy banks to improve. #creditcards #airlines #loyalty #traveltips #creditcard #frequentflyer

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🌟 Hospitality Trends to Watch in 2025: Transforming Guest Experiences 🌟 The hospitality industry is constantly evolving, and 2025 is set to bring exciting trends that redefine how we connect with guests and elevate their experiences. At Moreno Hospitality Experts, we’re passionate about staying ahead of the curve. Here’s what we see shaping the future: 🔹 Personalized Experiences Through AI Artificial intelligence is taking personalization to new heights. From tailored recommendations to seamless check-ins, AI-driven services are making guests feel truly valued. 🔹 Sustainable Hospitality Practices Travelers are seeking eco-friendly options. Hotels and event spaces are stepping up with green initiatives, from renewable energy sources to reducing food waste. 🔹 Hybrid Events & Smart Spaces As remote work persists, hybrid events are thriving. Venues are embracing technology to create spaces that cater to both in-person and virtual attendees. 🔹 Health and Wellness Integration Wellness-focused amenities like meditation rooms, fitness hubs, and healthy menu options are becoming essentials in the guest experience. 🔹 Cultural Immersion and Local Experiences Guests want to connect with local culture. Authentic, immersive experiences are redefining what it means to travel. At Moreno Hospitality Experts, we’re not just adapting to these trends—we’re leading the charge, ensuring our clients are prepared to meet and exceed guest expectations. What trends do you think will shape hospitality in 2025? Let’s discuss!

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Episode 31 of our podcast "Reshape Hospitality with Tech" is here. This episode features Carlos Garcia, General Manager of Sonesta Hotels -  Nautilus Sonesta Miami Beach. Carlos shared his experiences of working in the hospitality industry and his career. He shared his perspective on the technology landscape in the industry and how technology will define the future of hospitality. He discussed the current trends in the industry and shared his insights. He also gave valuable for the hotel managers aiming to join the industry. Check out the complete interview here: #hospitalityinsights #hotelleadership #hospitalitytrends #hotelmanagement #bigdatainhospitality #hospitalityindustry #reshapehospitalitywithtech #advancedhospitalitytechnologies

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Why should clients book through a travel agency like Privada Travel when they already love working with tour operators? It’s a great question—and one we’re excited to answer. Tour operators are the lifeblood of our industry and play a central role in the exceptional journeys we design. Before founding Privada Travel, we worked as dedicated tour operators ourselves, building relationships with many of the trusted names our clients know and love. So, what sets Privada apart? We enhance their expertise by offering unbiased service across multiple providers, taking the hassle out of coordinating details, and supporting clients with extras like flights, rentals, and insurance—all in one seamless process. In our latest blog, 'Why Use Privada Travel?', we explore how travel agencies and tour operators collaborate to create extraordinary experiences. We’d love to hear your thoughts! https://lnkd.in/eKN7qtrF

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🌎 Tourism in Latin America: Growth Revealed by Amadeus and UN Tourism Report 📈 The brand new Travel Insights September-December 2024 Americas report from Amadeus and UN Tourism highlights the impressive momentum of tourism in Latin America. With growing demand for the region's natural landscapes and cultural richness, new air routes and destinations such as Costa Rica, Peru, Brazil and Argentina are taking the international stage. 🔍 Key trends: - Growing interest in secondary cities and natural sites in Central and South America. - Enhanced connectivity supporting tourism flows to prime destinations. - An increase in searches and bookings from North America, Asia and Europe. Discover the full analysis of tourism trends and Latin America's strong positioning in the sector.  👇 https://lnkd.in/e99VhBB9 #LATAM #Tourism #Travel #TourismReport #LatinAmerica #Amadeus #ONUTourism #TravelInsights #TourismGrowth #EmergingDestinations #LatAmTravel #NatureTourism

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A great reminder from Global Traveler Magazine as you think about 2025 travel plans: '7 Reasons to Put Los Cabos on Your List'. #loscabos #cabosanlucas #sanjosedelcabo #globaltravelermagazine https://lnkd.in/gEY3eUe3

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The top takeaways from the Shiji Q1 Guest Experience Benchmark in Latin America: 🔸 Latin America saw a significant increase in review volume but only a slight increase in GRI (+0.7%). 🔸 3-star hotels saw their GRI grow by 1.2 points but their management response performance is still lagging behind the 4- and 5-star categories. 🔸 Average response time saw a steep improvement, with positive reviews receiving replies in under 5 days and negative review in under 6. Just a year ago the average was over 9 days for both positive and negative reviews. 🔸 Cleanliness saw a drop in every category but particularly at 4- and 5-star hotels (-1.7 points and -1.3 points respectively). For the full stats from Latin America, make sure to download the Q1 Guest Experience Benchmark report for free here: https://lnkd.in/eKir8VyZ #shiji #guestexperience #hospitalitytechnology

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WebRezPro cloud property management system (PMS) for independent lodging operators and First Atlantic Commerce, an ecommerce payments platform for merchants in the Latin American Caribbean region, announce their strategic partnership. The PCI-compliant integration between them enables hoteliers to accept online guest payments and authorizations, including 3D Secure transactions, directly through WebRezPro. https://lnkd.in/gHKTN_BZ #CloudPMS #PaymentGateway #HotelTech #Hoteliers #HospitalityIndustry

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As travel rebounds, it's time to reassess what consumers, businesses, and governments need to keep the industry growing sustainably. Today, our partnerships are addressing the needs of government agencies to create effective tourism strategies that boost the travel economy. In a new interview with Skift, our Quim Martínez Bosch shares how Mastercard's #TourismInnovationHub is collaborating with partners across the ecosystem to rethink how we can apply technology, insights, and partnerships to drive sustainable tourism development. 👉 Check out the article here: https://lnkd.in/epEHVkbK #Travel #Tourism #SkiftGlobalForum

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The US is the world’s most powerful Travel & Tourism market, contributing a record-breaking $2.36 TN to the nation’s economy last year. World Travel & Tourism Council #Travel #Tourism #TourismInsights #WTTC #TravelAndTourism #USMarket #US #TravelTrend #GlobalTourism #Report #TravelResearch

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The following El Caribe article, titled "Merengue, Tourism, and Economy," discusses the importance of incorporating merengue in resorts and the necessary steps to achieve this: https://bit.ly/4cXCPPC Resorts in the #DominicanRepublic must adopt traditional Dominican music, such as #merengue and #bachata, within their facilities to offer an authentic and culturally rich experience to tourists. This not only enhances the visitors' experience, allowing them to connect with the local culture, but also promotes and preserves the country's musical heritage. The first step should be the gradual elimination of the practice of having reggae bands or pop covers in their programming. This ensures that tourists, regardless of where they come from, enjoy a unique and truly Dominican experience that they won't find elsewhere.

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Stand Out in the Competitive Travel & Hospitality Market! 🌟 Discover the 4 essential elements that can differentiate your brand and elevate it above the competition. In this dojo.live episode, marketing strategist Jacki Schroder Brown—known for her work with Amadeus Hospitality—reveals how to craft a positioning strategy that resonates with your target audience, delivers unique value, and firmly establishes your brand in the market. Don’t miss this chance to learn from a pro with years of experience positioning leading brands for success. 🎥 Watch the full episode here: https://buff.ly/47aQJMF #HospitalityTech #TravelTech #MarketingStrategy #BrandPositioning 

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In a recent interview with Authority Magazine, Tourism Cares CEO Greg Takehara explores the evolving role of sustainability in the travel and tourism industry. In the article, "Journey to Sustainability: Greg Takehara Of Tourism Cares On How Their Company is Revolutionizing Sustainable Travel and Tourism," Greg discusses the challenges the industry faces and highlights the importance of collaboration and education in driving meaningful change. He also delves into innovative initiatives, such as Tourism Cares Meaningful Travel Map, designed to promote responsible travel practices worldwide. Read the full interview to learn more about the growing movement towards sustainable travel and how everyone can play a role in making a positive impact. https://hubs.ly/Q02R9MFJ0

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Thrilled to share our latest Amadeus Insights in collaboration with UN Tourism. Check out the latest #Insights and let me know what resonated the most and what surprised you most?! #Amadeus #Hospitality #Insights #UNTourism #TravelTrends

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By 2030, direct digital channels are set to become the go-to for hotel bookings and generate more than $400 billion globally. One of the more surprising findings is that direct will outpace online travel agencies (OTAs). Why? Direct bookings bring more than just revenue—they create stronger connections. Hotels get to keep valuable consumer data and offer personalized experiences that guests remember. Experts predict an optimal mix of 42% direct digital bookings and 34% indirect bookings by the end of the decade. While the approach might vary between big brands and independents, one thing is clear: focusing on digital channels will be key for profitability and deeper guest relationships. Learn more: https://lnkd.in/egN-tUt5 #WITT #WITTCertified #WellnessTravel #HospitalityTrends

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