Advanced Hospitality Technologies Inc.’s Post

Calling all Hoteliers! 🌟 Ira Vouk, MBA, shares so much great insight on Hospitality Technology, and you don't want to miss it! Check out this podcast and learn tips about how hospitality organizations can integrate cutting-edge technology and how to mitigate potential disruption in the process. Give it a listen and follow Hospitality for Hospitality. This is the first of many episodes featuring educational content for hoteliers, including another episode with Ira!

In Our New Podcast Episode: Looking for Actionable Guest Insights or Just Going Through the Motions? Lessons from a Boutique Hotel Survey In hospitality, every detail matters, including how you ask guests for feedback. In the latest episode of "So You Want My Feedback", we examine a guest survey from a highly-regarded boutique hotel and ask: Does their guest feedback process help them, in any way, to maintain their esteemed reputation? Discover why guest-centric, actionable feedback is essential for properties that pride themselves on excellence—and how to avoid the pitfalls of “going through the motions” with feedback requests. Join us for insights on creating feedback loops that genuinely help optimize the guest experience. Video: https://lnkd.in/egXpAJb6 Audio: https://lnkd.in/eTsfGXTs #HospitalityIndustry #CustomerExperience #FeedbackLoop #GuestFeedback #BoutiqueHotels #SurveyDesign #HospitalityInsights #CX #HotelManagement

Thanks, Hotel News Now, for featuring us on your podcast! Our CEO, Ben Rafter, shared valuable insights about the Hawaii and West Coast markets. Check out the full conversation at the link below!

In a #podcast with Hotel News Now, Springboard Hospitality CEO Ben Rafter discussed the strong #hotel performance in #Hawaii despite continued lagging demand from #Japan and much more. Listen to the conversation here: https://bit.ly/3VNiXci

If building a strong revenue strategy is important to your organization, consider checking out this webinar from Hotel Business Magazine and IDeaS Revenue Solutions. Industry experts will dive into key elements necessary to create, implement, and optimize it for maximum profit. #RevenueManagement #HotelManagement #Hospitality

In Our New Podcast Episode: Really? What can I do for you? In this episode, we get into a discussion of different motivations for sending guest experience surveys. It's a follow-up episode to our previous episode, in which we were less than impressed by the guest survey sent by a great boutique hotel. Video: https://lnkd.in/gPZrbz-g Audio: https://lnkd.in/gYuydhTV -- Our "So You Want My Feedback?" series reviews the feedback requests from hotels, restaurants, retailers, and other businesses through the eyes of a guest or customer. We believe that if you are involved in a business that asks for feedback from guests or customers, you should regularly give feedback to businesses that you undoubtedly get feedback requests from during the course of your day-to-day routine (both personal & business). Why? You'll discover elements of feedback loops that resonate with you, those that don't, and how you might think of your own feedback "asks" as more of an evolving process, rather than a "set it and forget it" practice. After all, that survey request you send out is often the last point of contact in the guest experience transaction. #cx #survey #bestpractices #guestinsight #hospitality #hotelmanagement #hotelier #review #guestexperience

If building a strong revenue strategy is important to your organization, consider checking out this webinar from Hotel Business Magazine and IDeaS Revenue Solutions. Industry experts will dive into key elements necessary to create, implement, and optimize it for maximum profit. #RevenueManagement #HotelManagement #Hospitality

Check out our upcoming webinar with Hotel Business Magazine. Learn the steps to building a powerful revenue management strategy directly from industry thought leaders - Klaus Kohlmayr, lenn Haussman, Cesar Wurm, Federica Bresciani and Glen Haussman. #RevenueManagement #HotelManagement #Hospitality

In a #podcast with Hotel News Now, Springboard Hospitality CEO Ben Rafter discussed the strong #hotel performance in #Hawaii despite continued lagging demand from #Japan and much more. Listen to the conversation here: https://bit.ly/3VNiXci

Still unclear on the difference between Revenue Strategy and Revenue Management? If so, then register for this upcoming webinar to be hosted by Hotel Business Magazine and IDeaS Revenue Solutions. Industry experts will dive into key elements necessary to create, implement, and optimise it for maximum profit. #RevenueManagement #HotelManagement #Hospitality Klaus Kohlmayr Glenn Haussman, Cesar Gomez, Federica Bresciani