Hate their return policy. It’s enough to think twice about shopping here. Especially when sizing is so Inconsistent.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I think a lot of the clothes are good while some aren’t the best. You all are on a different sizing scale than the US so it can be a little difficult getting the right size to things. That brings me t... See more
Company replied
The size chart is a bit off sometimes so it will be good if you can provide free size exchange service, but I love the design in general
Company replied
The support center via chat was very helpful during my investigation of my delayed order. The dress was amazing but I had to go by my self to the courier center to pick it up. It's better to change co... See more
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Company details
Written by the company
Neutral colours + figure flattering cuts & materials. Shop MESHKI for the latest in fashion. FREE shipping on all AU orders $50+ & express intl shipping.
Contact info
Australia
- meshki.com.au
3.4
Average
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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MESHKI has quickly become one of my…
MESHKI has quickly become one of my favorite places to shop because the quality of their clothing is genuinely impressive. The fabrics feel luxurious, the pieces are well made, and everything I’ve received has looked just as beautiful in person as it does online. Their customer service has also been excellent, responsive, professional, and helpful whenever I’ve had questions.
The only downside for me is the return policy. Since MESHKI is an online-only retailer, it can be difficult to determine the right size. I’ve noticed that sizing can vary depending on the clothing style and fabric, so an item that fits perfectly in one material may fit completely differently in another. Because of that, I think a more flexible return policy would make the shopping experience much better.
Currently, returns are generally only accepted for damaged items, which can be frustrating when something simply doesn’t fit as expected. For an online store where customers can’t try items on beforehand, allowing returns or exchanges for sizing issues would make a huge difference and give shoppers more confidence when purchasing.
Overall, I love the quality of MESHKI’s clothing and appreciate their outstanding customer service. I just hope they reconsider their return policy to better support online shoppers, especially given the inconsistencies that can occur with sizing across different styles and fabrics.
17 July 2026
Unprompted review
Returns cost $20, no thanks
The dress was great quality but zero stretch denim. which was not described. Unfortunately I have an hourglass figure and this dress was designed for a flat chested rectangle. Despite following the size guidelines I could not zip it over my bust without a double mastectomy or going without oxygen. No biggie, get a swap...FOR $20! I had no choice but to send it back and lost $20 with return fees. I just wont try again with this store as I don't want to lose $ if I get it wrong again.
16 July 2026
Unprompted review
Awful returns policy
The clothes were nice, but the sizing is inconsistent. I then went to return my 2 items and they charged me £15 to return it, which i believe is the same across the board it looks like.
In the UK, this is not normal. I don’t usually like to write bad reviews but I can’t in good faith recommend this site and would not order again due to this. Paying for postage is fine to return is fine and understandable, but this should not be more than Meshki charged to post it (<£5)
15 July 2026
Unprompted review
Always Fantastic
I’ve shopped Meshki as early as 2018 (would have been sooner if I hadn’t been a literal child) where I believe my first purchase was the Nicole Strappy Bandage Mini Dress - Hot Pink. Eight years on and although my style has completely changed Meshki has evolved and grown with me and I still love the brand and it’s my go to for every vacation when I need to refresh my wardrobe!
27 June 2026
Unprompted review
Reply from MESHKI
Hi Chloe,
Thank you so much for your incredible review and for being such a long-time member of the MESHKI community!
It means the world to us to hear that you’ve been shopping with us since 2018 and that MESHKI has been part of so many different chapters and style evolutions along the way. We’re so grateful to have grown with you and love knowing that we’re still your go-to for vacation wardrobes and special pieces.
Thank you for your continued support over the years—we truly appreciate you being part of the MESHKI journey and can’t wait to keep creating styles you’ll love!
Kind regards,
Team MESHKI
I love the quality of meshki and the…
I love the quality of meshki and the customer service is spot on! They are quick to get back to me with any issues i have or questions!
14 July 2026
Unprompted review
Reply from MESHKI
Hi Gisella,
Thank you so much for your lovely review!
We’re so happy to hear that you love the quality of our pieces and have had such a positive experience with our customer service team. Providing a helpful and timely experience for our customers is something we truly value, so it means a lot to hear your feedback.
Thank you for your continued support—we’re so grateful to have you as part of the MESHKI community and can’t wait to style you again soon!
Kind regards,
Team MESHKI
My shopping on meshki has been amazing…
My shopping on meshki has been amazing 😍am greatful that whenever i needed clarity the team was there to help me.For the amazing gifts and as a silver member being able to see what’s new first is just amazing
28 June 2026
Unprompted review
Reply from MESHKI
Hi Dorcas,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’ve had such an amazing shopping experience with MESHKI. It’s wonderful to know our team has been able to support you whenever you’ve needed assistance, and we’re so glad you’re enjoying the perks of being part of our M-list community.
Your continued support means so much to us, and we’re excited to keep bringing you new styles, exclusive perks, and pieces you’ll love.
Kind regards,
Team MESHKI
Meshki makes the most beautiful pieces…
Meshki makes the most beautiful pieces at fantastic prices. I love that their sizing is so consistent which means very few returns. Beautiful fabrics and great fitting pieces
12 July 2026
Unprompted review
Reply from MESHKI
Hi Chevonne,
Thank you so much for your lovely review!
We’re so happy to hear that you love our designs, fabrics, and the fit of our pieces. It’s wonderful to know that our sizing consistency has made your shopping experience easier and more enjoyable.
We truly appreciate your support and are so grateful to be part of your wardrobe. We can’t wait to bring you more beautiful pieces to love!
Kind regards,
Team MESHKI
Amazing!!
Meshki provides so much more than just an online clothing store. Style, quality and impeccable customer service to suit many occasions. My newest addition is the Alden chocolate short trench - a total “must have” piece!
23 June 2026
Unprompted review
Reply from MESHKI
Hi Leeza,
Thank you so much for your wonderful review!
We're so happy to hear that you enjoy not only our styles and quality, but also the customer service we strive to provide. It means so much to know we've been able to be part of your wardrobe for so many occasions.
We're especially thrilled to hear you're loving the Alden Chocolate Short Trench—it really is a timeless must-have! Thank you for your continued support, and we can't wait to style you again soon.
Kind regards,
Team MESHKI
Return service is terrible think twice
I bought the wrong size and they don’t offer free shipping to return only if you get a store credit this is an online store !? You can try them on they need to get in line with their competitors. I then accepted store credit to buy the bigger size down loaded the Aust post label to return and Ive been to the Post office twice & the bar code doesn’t register I ve been in contact with Meshki 1 st girl said on email we have received your return it will take 6-7 days I said no I have the shoes ?? anyway I’m still waiting for them to let me know when I can return them unbelievably bad operation for and online store I will never shop there again .
8 July 2026
Unprompted review
Reply from MESHKI
Hi Linda,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the frustration you've experienced with your return process.
We understand how disappointing it is when you're trying to complete a return and encounter issues along the way. We apologise for any confusion or inconvenience caused and appreciate you bringing this to our attention.
We’ve sent you a private message so we can gather some more details about your return and assist in resolving this for you. We’d love the opportunity to look into what happened and help turn this experience around.
Kind regards,
Team MESHKI
Extremely disappointed
I am extremely disappointed with my experience.
Two weeks ago, I ordered a dress for a wedding, and the completely wrong dress was sent to me. When I contacted your customer service team, the only resolution offered was a rush shipping code and a free return label. Unfortunately, even obtaining the return label took hours, which only added to the time and frustration I had already experienced.
Despite that, I decided to give your company another chance. I reordered the correct dress using the overnight shipping code because I am attending the wedding tomorrow. I have now learned that the package is not expected to arrive until Sunday—after the event it was purchased for.
This entire experience has been incredibly frustrating and disappointing. I've spent significant time trying to resolve an issue that was not my fault, and I still don't have the dress I needed for an important occasion. I expected much better service and accountability from your company.
At this point, I have lost confidence in your ability to fulfill orders reliably, and I will not be purchasing from your company again. I will also be sharing my experience with friends and family so they can make informed decisions before ordering.
9 July 2026
Unprompted review
Reply from MESHKI
Hi Elizabeth,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the experience you’ve had with your order.
We completely understand how disappointing and frustrating this must have been, especially when you purchased the dress for such an important occasion. Receiving the incorrect item and then experiencing further delays with your replacement order is not the experience we want for our customers, and we sincerely apologise for the inconvenience and disappointment caused.
We appreciate the time and effort you’ve spent trying to resolve this, and we understand how upsetting it is to be left without the dress you were hoping to wear to your event.
We’ve sent you a private message so we can gather some more details about your order and look into this further. We’d truly appreciate the opportunity to assist and work towards turning this experience around.
Kind regards,
Team MESHKI
The size chart is a bit off sometimes…
The size chart is a bit off sometimes so it will be good if you can provide free size exchange service, but I love the design in general
8 July 2026
Unprompted review
Reply from MESHKI
Hi Nicky,
Thank you so much for your review!
We're delighted to hear you love our designs, and we really appreciate you taking the time to share your feedback. We understand that sizing can vary between styles, and we appreciate your suggestion for a free size exchange service. Your feedback is incredibly valuable and will be shared with our wider team as we continue to improve the shopping experience.
Thank you again for your support—we're so glad to have you as part of the MESHKI community!
Kindest,
Team MESHKI
Great pieces, great company
I have been an avid Meshki shopper from day 1. Every piece I have purchased I always get compliments. Super fashionable items and also the good staples. Quality pieces that have last me years.
Their customer service has also not disappointed.
25 June 2026
Unprompted review
Reply from MESHKI
Hi Belinda,
Thank you so much for leaving us a review and for being a loyal MESHKI customer from day one!
We're so grateful for your continued support and love hearing that our pieces have become wardrobe staples that you receive so many compliments on. It's wonderful to know you've enjoyed both the quality and longevity of your purchases over the years.
Thank you for being such a valued member of the MESHKI community—we can't wait to continue dressing you for many more years to come!
Kindest,
Team MESHKI
Wonderful dresses
Wonderful dresses, great communication, great quality!!
2 July 2026
Unprompted review
Reply from MESHKI
Hi Bel,
Thank you so much for your lovely review!
We're thrilled to hear you're loving our dresses and that you had a great experience with both the quality of our pieces and our customer service. Your support means the world to us, and we can't wait to welcome you back to MESHKI again soon!
Kindest,
Team MESHKI
I’ve used this brand for years now
I’ve used this brand for years now. Gets better and better. I love it !
1 July 2026
Unprompted review
Reply from MESHKI
Hi Alison,
Thank you so much for your lovely review!
We're thrilled to hear that you've been shopping with MESHKI for years and that your experience just keeps getting better. Your continued support means the world to us!
We can't wait to bring you even more pieces to love in the future.
Kindest,
Team MESHKI
I love the quality of the items I’ve…
I love the quality of the items I’ve ordered so far, the material is very great quality and I know that it will last me a while. Shipping is also very quick which is amazing. It would be very helpful if the sizes can be standardized for most items in the website or if customers are made aware when items run small considering we have to pay to ship items back. This brings me to another point, loyal customers should be able to pay a one time fee for returns. That’d be greatly appreciated!
23 June 2026
Unprompted review
Reply from MESHKI
Hi Nacirina,
Thank you so much for your thoughtful review and continued support!
We're really pleased to hear that you love the quality of your items and that you're finding both the material and shipping experience consistently excellent. It’s always great to know our pieces are lasting well for you.
We also truly appreciate your feedback regarding sizing consistency and returns. Suggestions like this are very valuable to us as we continue working on improving the customer experience, and we’ll be sure to pass your comments on to the relevant team.
Thanks again for taking the time to share your thoughts with us — it means a lot.
Kindest,
Team MESHKI
Hate their return policy
Hate their return policy. It’s enough to think twice about shopping here. Especially when sizing is so Inconsistent.
30 April 2026
Unprompted review
Reply from MESHKI
Hi Karl,
Thank you for taking the time to share your feedback.
We’re sorry to hear that our returns policy and sizing experience have left you feeling hesitant to shop with us. We understand how important consistency and flexibility are when shopping online, and we appreciate you highlighting this.
Your comments have been shared with our team as we continue to review and improve both our sizing accuracy and overall customer experience.
If there’s anything specific you’d like help with, our Customer Care team is always happy to assist.
Kindest,
Team MESHKI
Pretty Damn Good.
Probably one of the best online shopping websites you might encounter. I once emailed them regarding the cr otch length of a pair of pants, and they literally emailed the next day and sent me the sewing pattern charts for each section of the trouser fabric. Of course, the downside about Meshki is that some of their fabrics are synthetic, but compared to most online retailers, they seem to have a higher proportion of organic fabrics. I don’t really shop much at other online websites because I’ve never received the same level of quality, reliability, and consistency that Meshki provides. Ngl solid 8-9/10
30 June 2026
Unprompted review
Reply from MESHKI
Hi Nisangi,
Thank you so much for your detailed and thoughtful review!
We're thrilled to hear about your positive experience with our team and that we were able to assist you with such specific product information. It’s always our goal to provide as much support and transparency as possible, so it’s wonderful to know this stood out to you.
We also really appreciate your honest feedback regarding fabric composition. Insights like yours are incredibly valuable as we continue to refine and develop our collections.
Most importantly, we're so pleased to hear that you find our quality, reliability, and consistency to be a standout compared to other online retailers. Your support and recommendation mean a great deal to us.
Thank you again for taking the time to share your experience — we truly appreciate it.
Kindest,
Team MESHKI
Great customer service
For the most part I don’t have any issues with the items I receive. The clothes are very good quality. I only wish there was an option for money back rather than store credit. However, the customer service is amazing. Anytime I’ve asked for money back rather than store credit their response time is great, the people I’ve worked with have been very kind and accommodating. I will continue shopping with meshki.
27 May 2026
Unprompted review
Reply from MESHKI
Hi there,
Thank you so much for your review and continued support!
We're really pleased to hear that you've consistently been happy with the quality of our pieces and that our Customer Service team has been able to assist you quickly and kindly whenever needed. It’s always our goal to provide a supportive and positive experience for our customers.
We also appreciate your honest feedback regarding refunds versus store credit. Insights like yours are very valuable and will be shared with the relevant team as we continue to improve our policies and customer experience.
Thank you again for taking the time to share your experience — we truly appreciate your loyalty and look forward to welcoming you back again soon.
Kindest,
Team MESHKI
Love the brand
Love the brand! quality is great, have a few peaces I have worn so many times, delivery is also quick.
30 June 2026
Unprompted review
Reply from MESHKI
Hi Nicola,
Thank you so much for leaving us a review!
We're thrilled to hear that you love the brand and that you've been getting so much wear out of your pieces. It's also great to know you're happy with the quality and our delivery times.
We truly appreciate your support and look forward to welcoming you back again soon!
Kindest,
Team MESHKI
I absolutely love Meshki
I absolutely love Meshki. The style, the clothes, the vibe, everything. The shipping is also very quick. The one major thing that really makes me hesitate on buying anything, is the return policy. I completely understand the mindset but truly, when you don't have any stores, sometimes I want to buy several things for an occasion and see what looks best. I end up spending my money elsewhere, like revolve, because of their return policy. Meshki has probably missed out on 10 orders vs the 5 because of this. I am hopeful that one day that changes.
29 June 2026
Unprompted review
Reply from MESHKI
Hi Melanie,
Thank you so much for your honest and thoughtful feedback — and for your support of MESHKI.
We’re really glad to hear you love our style, pieces, and shipping experience. We also truly appreciate you sharing your thoughts on our return policy. Feedback like yours is incredibly valuable, and we understand how this can impact shopping decisions, especially when trying multiple options for an occasion without the ability to try in-store.
We’ll be sure to pass your comments on to the relevant team for review as we continue to look at ways to improve the overall customer experience.
Thank you again for taking the time to share your perspective and for being part of the MESHKI community — we hope to keep growing with you.
Kindest,
Team MESHKI
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