It works better than l had hoped for in such a small appliance. Have used for 2 weeks now and once I thoroughly reviewed the instructions, l understand how to use settings effectively for a warm and g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was pleasantly surprised this works so well. Easy to use, can get 2 sessions on 1 charge. Haven’t noticed the swelling in my legs being reduced but happy I now have some feeling in my feet. Hope with... See more
Company replied
After watching many videos and reading all the reviews, I was emboldened to risk trying the massagers. After years of suffering with burning feet, changing to numbness and tingling as well as the burn... See more
Company replied
The foot massager works good but the feeling on my feet are numb. My wife notices the vibration quite strong. I use it everyday before going to sleep and the tingling feeling from having MS has redu... See more
Company replied
Company details
Written by the company
This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Contact info
United States
- tryemsense.com
4.2
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy and a great product
It was easy and a great product I purchased.
July 14, 2026
Unprompted review
does what it says on the tin
does what it says on the tin. Helps regain your feet back
July 14, 2026
Unprompted review
It’s difficult for me to put them on…
It’s difficult for me to put them on myself and I need assistance doing so. I’m not sure if I’m supposed to feel something all the way up my leg to the knee but they do feel good when they’re on. I’m hoping they will help with my RLS and neuropathy pain in my feet. I’ve only used them two or three times so far.
July 10, 2026
Unprompted review
Reply from EMSense
Hello Louise,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are grateful that you've started using our product.
We're glad to hear you're finding the sessions comfortable so far. We hope you continue to enjoy using your EMSense device, and we're grateful you've given it a chance.
If you have any questions or would like to share more feedback as you continue using it, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be happy to assist you.
Warm regards,
EMSense Team
Good options.
June 30, 2026
Unprompted review
Reply from EMSense
Hello Kylee,
Thank you for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear you had a positive experience with EMSense.
If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We'd be happy to assist you.
Warm regards,
EMSense Team
Reduced pain and soreness
Reduced pain and soreness. My legs feel lighter.
July 7, 2026
Unprompted review
Reply from EMSense
Hello Ketrina,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are grateful that you've given our product a try.
We're so pleased to hear that you've had a positive experience using EMSense. Thank you for sharing your thoughts with us.
If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Phil,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are delighted to hear you’ve had a positive experience with our product.
Your support means a great deal to us. If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We'll be happy to assist you.
Warm regards,
EMSense Team
Device appears to work
Device appears to work, shipping time was substantial.
July 9, 2026
Unprompted review
Reply from EMSense
Hello Dennis,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are grateful that you gave our product a try.
We're pleased to hear you've had a positive experience with the device. We also appreciate your comments regarding the shipping time, as feedback like yours helps us continue improving the overall customer experience.
If you have any additional questions or feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We'll be happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Jane,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are grateful that you gave our product a try.
We're so pleased to hear you've had a positive experience using EMSense. Thank you for sharing your thoughts with us.
If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be happy to assist you.
Warm regards,
EMSense Team
I felt immediate relief after one…treatment
I felt immediate relief after one treatment. Middle three toes on each foot are usually cramped. This cramping went away. So hopefully with nightly treatments I should be able to clear up that problem. I can feel the electrical impulses loosening up my tight feet overall. Very satisfied
July 10, 2026
Unprompted review
Reply from EMSense
Hello Jane,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are grateful that you gave our product a try.
We're delighted to hear that you've had a positive experience with EMSense and that you're enjoying using the device. Your feedback means a great deal to us and encourages our team to continue providing a comfortable, easy-to-use at-home experience.
If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be happy to assist you.
Warm regards,
EMSense Team
Sharp Practice?
A parcel arrived on Saturday containing 4 Heating Foot Massagers. We ordered these on 29th June and authorised a payment of £27.99 for a pack of 4. There was no paperwork with the parcel and the courier had driven off without getting a signature. I have been in touch with their customer service and they can’t find us on the system, which is strange given they have taken TWO unauthorised payments totalling £112.88. I have asked for the items to be collected and asked for a full refund. Still waiting to hear from them.
July 11, 2026
Unprompted review
Reply from EMSense
Hello David,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected.
Unfortunately, we weren't able to locate your order using the details provided in your review. To help us assist you as quickly as possible, we've requested some additional information through Trustpilot. When you have a moment, please complete the requested details so our team can look into your case right away.
If it's more convenient, you can also email us directly at customercare@tryemsense.com with your order ID or any additional information that may help us locate your order. Our support team will be happy to assist you and work toward a resolution.
Warm regards,
EMSense Team
Emsense- a joke! Please do not order from this company
Please do not order from this company. They are a joke. They duplicated an order and it’s taking months to get my credit despite following all the directions. The emails I have back and forth make no sense. Warning- Don’t buy!
May 24, 2026
Unprompted review
Reply from EMSense
Hello Donnahenn,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected.
Unfortunately, we weren't able to locate your order using the details provided in your review. To help us assist you as quickly as possible, we've requested some additional information through Trustpilot. When you have a moment, please complete the requested details so our team can look into your case right away.
If it's more convenient, you can also email us directly at customercare@tryemsense.com with your order ID or any additional information that may help us locate your order. Our support team will be happy to assist you and work toward a resolution.
Warm regards,
EMSense Team
Great product for a great price!!
Great product for a great price, wish the item I ordered would have been shipped so I could be using it now!! Delivered fast!!
July 2, 2026
Unprompted review
Reply from EMSense
Hello Kerry,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are grateful that you chose our product.
We're delighted to hear you feel it offers great value. We also appreciate you sharing your thoughts, and your feedback helps us continue improving the overall customer experience.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be happy to assist you.
Warm regards,
EMSense Team
Excellent piece of kit
Excellent piece of kit, noticed an improvement in my feet after a weeks use.
July 13, 2026
Unprompted review
Reply from EMSense
Hello Peter,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are grateful that you gave our product a try.
We're delighted to hear you've had a positive experience using EMSense. Thank you for sharing your thoughts with us—we're so pleased to know you're enjoying your device.
If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be happy to assist you.
Warm regards,
EMSense Team
I recently posted a negative review…
I recently posted a negative review about this company, I wasn't happy with the service and requested details to return my item on the 18 June, they said they were having ' Technical difficulties ' I heard nothing until I posted the review and straight away got a reply. I'm happy to say a full refund has gone into my bank account today.
June 1, 2026
Unprompted review
Reply from EMSense
Hello Diana,
Thank you for taking the time to update your review and share your experience with us. We truly appreciate your feedback and are grateful for the opportunity to assist you.
Your input is valuable to us, and we're always committed to providing the best possible support for our customers. If you have any further questions or additional feedback in the future, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We'll be more than happy to help.
Warm regards,
EMSense Team
Love these products
Pain and numbness in both of my feet is going away
July 12, 2026
Unprompted review
Reply from EMSense
Hello Victoria,
Thank you for taking the time to share your wonderful feedback. We're so pleased to hear that you're enjoying your EMSense products, and we truly appreciate your support.
Your kind words mean a great deal to our team and encourage us to continue providing a comfortable, easy-to-use at-home wellness solution. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be more than happy to assist you.
Warm regards,
EMSense Team
I was sceptical at first but have been…
I was sceptical at first but have been pleasantly surprised by the improvement I have experienced.
June 12, 2026
Unprompted review
Reply from EMSense
Hello Eleanor,
Thank you for taking the time to share your experience with EMSense. We're delighted to hear that your experience has been a positive one and truly appreciate you giving our device a chance.
Your feedback means a great deal to our team and motivates us to continue providing a comfortable, easy-to-use at-home wellness solution. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be more than happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Gord,
Thank you for taking the time to share your feedback. We're delighted to hear that you were pleased with the quick delivery and found the EMSense device convenient to take along for travel and camping.
We truly appreciate your support and are grateful to be part of your wellness routine wherever life takes you. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be more than happy to assist you.
Warm regards,
EMSense Team
Nice device with good options
Like the options in this device. Does help with pain and swelling. A good alternative to constant discomfort.
July 12, 2026
Unprompted review
Reply from EMSense
Hello Lise,
Thank you for taking the time to share your positive experience with EMSense. We're so pleased to hear that you're enjoying the different settings our device offers and appreciate you sharing your feedback with us.
Your support means a great deal to our team, and we're grateful to be part of your wellness journey. If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We'll be more than happy to assist you.
Warm regards,
EMSense Team
I would give a 0 star if I could
I would give a 0 if I could, I wasnt too happy with the product and I returned according to their return policy. The package was delivered back to the return address provided by the company, received and signed for on June 22, but I still didn't get a refund.
I provided the FEDEX tracking number, the shipment details, and the proof of delivery with the name of the person who signed up for the delivery.
It is imposible to get in contact with a human, I keep receiving emails from their bots saying that the package doesn't show as being returned.
The most horrible experience that I have ever had in my life. Be aware and pray that you like the product and want to keep it.
July 12, 2026
Unprompted review
Reply from EMSense
Hello MIhaela,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected.
Unfortunately, we were unable to locate your order using the details provided in your review. To help us assist you as quickly as possible, we've requested a few additional details through Trustpilot. When you have a moment, please complete the requested information so our team can look into your case right away.
Alternatively, you're welcome to email us directly at customercare@tryemsense.com with your order ID or any additional details, and we'll be happy to assist you as soon as possible.
Warm regards,
EMSense Team
relieved the pain and swelling
relieved the pain and swelling, and was easy to use and comfortable to wear. It's easy to fit a session into my schedule. My feet are feeling a whole lot better now, and I thank you!
July 12, 2026
Unprompted review
Reply from EMSense
Hello Georgia,
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you've found the EMSense device easy to use, comfortable to wear, and convenient to fit into your daily routine.
We truly appreciate your kind words and your support. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be more than happy to assist you.
Warm regards,
EMSense Team
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