Overall, a good working environment with a professional atmosphere. The only downside is that it can be noisy at times due to some neighboring tenants speaking loudly on the phone or allowing doors t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great options for co-working. Some locations are better than others. Each location has different office setups, so if you want an extra monitor, be sure to check or request it. Service (front desk/off... See more
Company replied
I have a nice office which is good for most of the year but the lack of air conditioning makes it intolerable in heatwaves. The location is excellent. The main building receptionists on the gr... See more
Company replied
I have booked meeting rooms in two very different cities and had outstanding experiences both times. Rooms are perfect for our small team in-person meetings - tables/chairs/set-up fit our specs. WiFi... See more
Company replied
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
United States
- regus.com
3.9
Great
23K reviews
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always updated!
July 14, 2026
Reply from Regus
Hi Lamberrmont, thank you so much for your kind review! We're delighted to hear you appreciate how we keep you updated. We truly appreciate your feedback and hope to welcome you again soon!
Your regus app
Your regus app, i,e, door key apps, etc is always broken.
Your system ID management is bad and cause mistakes.
You only accept credit cards for payment. THis is highly inconvenient to the business purpose.
Den Haag, Beatrixquwatier, the bridge
-Toilet number is so small, and half is always broken and closed.
-elevators are always out of work. Not barrier free.
July 14, 2026
Reply from Regus
Hi Naoko ,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be, and I apologise if we did not provide the level of service that you expect and deserve from Regus.
I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Lorraine Brule
Global Customer Service at Regus
Internet slow
Internet slow.
Elevator broken periodically.
AC does not get below 74 degrees. Difficult to work in warm offices!
July 14, 2026
Reply from Regus
Hi Kathy,
I understand that you’re disappointed, and I’d like to help.
At Regus the maintenance of our facilities is very important, and we can assure you of our highest standards.
I have escalated your comments to the relevant teams and am making enquiries to put the matter right.
You are also welcome to discuss these situations directly with your local Community Manager, who will be in touch.
A member of our team has emailed you to further assist.
Best,
Lorraine Brule
Global Customer Service at Regus
Great Staff
July 13, 2026
Reply from Regus
Hi Jon, thank you so much for your kind review! We're delighted to hear you had a great experience with our team. We truly appreciate your feedback and hope to welcome you again soon!
Reply from Regus
such a positive experience with our front office team. Your kind words about their professionalism truly mean a lot, and we hope to welcome you again soon!
Greatly advised by Emy!
July 14, 2026
Reply from Regus
Hi Caroline, thank you so much for your kind review! We're delighted to hear Emy provided you with such great support. We'll be sure to share your kind words with her. We hope to welcome you again soon!
It was amazing Experience
It was amazing Experience
I was so skeptical before but the Office Admin there Nadia, Explained Calmly and since then I’m enjoying Regus Services
June 22, 2026
Reply from Regus
Hi Nil, thank you so much for your wonderful review! We’re delighted to hear your experience has been such a positive one. It’s especially rewarding to know Nadia’s calm, professional support helped put you at ease and made such a great first impression. We truly appreciate your kind feedback and hope to continue supporting you with Regus for a long time to come!
Intimidating calls
I received 10 calls in 1.5 days. I kept blocking the number, they would just call from another number. This started on Sunday. It’s horrible, intimidating and I have told them to stop and they won’t
July 13, 2026
Unprompted review
Reply from Regus
Hi Emma,
I’m very sorry to hear of your dissatisfaction.
We can remove your calls from our database. I'd be more than happy to do this for you if you could share your contact number. Please feel free to send it to me at lorraine.brule@regus.com.
Best,
Lorraine Brule
Global Customer Service at Regus
I had an excellent experience with…
I had an excellent experience with Regus. The office environment is clean, professional, and well-maintained, making it an ideal place for meetings and business operations. The staff are courteous, responsive, and always willing to assist whenever needed. The booking process is simple, the facilities are reliable, and the overall experience has been smooth from start to finish. I would highly recommend Regus to professionals, startups, and businesses looking for flexible office solutions.
Only have one concern, thai is the complementary 2 hours per day small meeting rooms booking is not happening.
July 13, 2026
Reply from Regus
Hi Mausumi, thank you so much for your thoughtful review. We’re delighted to hear you’ve had such a positive experience with our clean, professional workspace, reliable facilities, and supportive team. We truly appreciate your recommendation. We’re sorry to hear, however, about the issue you’ve experienced with the complimentary two-hour daily small meeting room booking. Please raise a ticket through the Help section of your online account so our team can review this concern further and assist you directly.
Rossana Saskia is a great help to me
Rossana Saskia is a great help to me, especially when handling Regus account, payments, etc.
July 10, 2026
Reply from Regus
Hi Meidy, thank you so much for your kind review! We’re delighted to hear Rossana Saskia has been such a great help, especially with your Regus account and payments. We’ll be sure to share your kind words with her. We hope to welcome you again soon!
Great service for the past 10 yrs
Great service for the past 10 yrs. Consistent and proactive.
July 13, 2026
Reply from Regus
Hi Peter, thank you so much for your wonderful review! We're delighted to hear you've enjoyed consistent, proactive service over the past 10 years. Thank you for your continued support we truly appreciate your loyalty and look forward to continuing to support your business for many more years!
Client Focused
There is someone you can discuss your concerns with. There is a positive responsive attitude. Regus is customer focused and it creates customer satisfaction. The building is quiet and the staff courteous, friendly and helpful.
July 11, 2026
Reply from Regus
Hi Frank, thank you so much for your thoughtful review! We're delighted to hear you feel well supported by our team and that our responsive, customer-focused approach has made such a positive impression. It's also wonderful to know you've enjoyed the quiet environment and found our staff courteous, friendly, and helpful. We truly appreciate your feedback and look forward to continuing to support your business!
Working with Erica and the other staff…
Working with Erica and the other staff here at 112 W 34th street has been very pleasant.
July 13, 2026
Reply from Regus
Hi Albert, thank you so much for your kind review! We're delighted to hear you've had such a pleasant experience working with Erica and the rest of the team. We'll be sure to share your kind words with them. We hope to welcome you again soon!
I love the community at Pramukh
July 10, 2026
Reply from Regus
Hi Jnyarumba, thank you so much for your kind review! We're delighted to hear you love the community at Pramukh. We truly appreciate your feedback and hope to welcome you again soon!
Better than I thought it would be
I joined Regus pride park co-working space recently and i've been amazed it how much more than a simple desk it is. Gary and Claire are always on hand to help with any room booking enquires, extra requests or support required. They are always happy to help and go the extra mile.
July 8, 2026
Reply from Regus
i Martin, thank you so much for your thoughtful review! We're delighted to hear your experience has exceeded your expectations and that you've enjoyed everything our coworking space has to offer. It's wonderful to know Gary and Claire have been so helpful and consistently gone the extra mile we'll be sure to share your kind words with them. We truly appreciate your feedback and hope to continue supporting your business!
Personalized service according to my needs
The co working space has all the amenities that I need, staff is friendly and helpful and service can be personalized. Also I can use the space at any time as well.
June 17, 2026
Reply from Regus
Hi Zaakie, thank you so much for your wonderful review! We're delighted to hear you're enjoying our coworking space, friendly and helpful team, personalised service, and the flexibility to use the space whenever you need it. We truly appreciate your feedback and hope to welcome you again soon!
Regus has one of the worst billing…
Regus has one of the worst billing systems I've ever encountered. Their invoices are incredibly confusing and unnecessarily complicated, making it very difficult to understand what you're being charged for.
On top of that, they require substantial upfront payments, often charging two months in advance plus a retainer. As a new tenant, it can feel like you're paying three or even four months upfront from the very beginning.
The pricing is also significantly higher than average—roughly 50% more than comparable office space providers.
While the property managers are generally professional and friendly at most locations, I would personally avoid the Arden location in Sacramento, CA.
Overall, my biggest concerns are the confusing billing practices and high costs.
July 11, 2026
Reply from Regus
Hi Oscar,
I’m very sorry to hear of your disappointing experience.
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
My team have contacted you now to get more information and I have also immediately asked the Manager of your centre to look into this as a priority.
Your satisfaction is very important, therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments, which help us improve. We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
Reply from Regus
Hi,
We’re sorry you had this experience and would love to help.
Since you have posted anonymously, we are unable to contact you. Please email me at lorraine.brule@regus.com with your company name and/or account number so we can quickly assist.
Many thanks,
Lorraine Brule
Global Customer Service at Regus
The representatives in NJ
The representatives in NJ, particularly, Red Bank, Neptune, Freehold and Bayville are all great. They take care of our clients and are always there for us when we need them. Regus is flexible and convenient. I highly recommend this company!
July 12, 2026
Reply from Regus
Hi John, thank you so much for your thoughtful review! We're delighted to hear that the teams in Red Bank, Neptune, Freehold, and Bayville have consistently taken great care of your clients and provided the support you need. We'll be sure to share your kind words with the team. We truly appreciate your recommendation and look forward to continuing to support your business!
Outstanding Professional Office Support
We are very satisfied with the office provider's services. The team has consistently delivered excellent support, maintained smooth operations, and demonstrated a high level of professionalism. Their responsiveness, reliability, and commitment to quality have made our experience seamless. We highly appreciate their outstanding service and would confidently recommend them to others.
July 7, 2026
Reply from Regus
Hi Noor Al Fikr Business, thank you so much for your thoughtful review! We're delighted to hear our team has consistently provided excellent support and delivered the professionalism, responsiveness, and reliability that made your experience seamless. We truly appreciate your recommendation and will be sure to share your kind words with the team. We look forward to continuing to support your business!
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