We spoke with Jack on the phone to arrange the dumpster, he was amazing. And then just as amazing was the gentleman that brought the dumpster to us, my dad even tried to give him a $40 tip, and he kin... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Easy to order on the website. Excellent email communication before delivery. Delivered on scheduled date. Easy return using website. Received an email stating a range of dates that t... See more
Company replied
I've used Dumpsters.com twice for office cleanout. The booking reps were very professional and accommodating to my needs. Dumpster were delivered and picked up on schedule with no issues. Will definit... See more
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Fast made the experience go smoothly. On pick up they were very accommodating because of a tight schedule. Highly recommend to all. I might add reasonable pricing. Your in good hands with this co... See more
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Company details
About Dumpsters.com
Written by the company
Dumpsters.com is an innovative waste management company that specializes in dumpster rentals and other site services. Founded in 2009, Dumpsters.com is based in Westlake, Ohio, and has a nationwide reach, providing dumpster rental services to homeowners, contractors and businesses alike.
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Dumpsters.com
Written by the company
- Temporary Dumpsters - For one-time, large disposal needs.
- Dumpsters.com provides professional, fast and convenient residential dumpster rentals to homeowners who have chosen the do-it-yourself route for an upcoming project. Our range of dumpster sizes makes cleanup a simple process for a wide variety of projects. We can haul away nearly any type of debris, working quickly and reliably to keep your project on schedule.
- Permanent Dumpsters - For on-going waste collection.
- Dumpsters.com makes waste disposal for your business simple, easy and effective. Our commercial dumpster services feature consistent rates, flexible pickups and a highly qualified and helpful service team. Whether you’re looking for a temporary or permanent waste disposal solution, Dumpsters.com can provide a reliable and easy-to-use service.
Contact info
United States
- 1-855-200-3799
- admin@dumpsters.com
- dumpsters.com
4.5
Excellent
767 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great service, great people
We spoke with Jack on the phone to arrange the dumpster, he was amazing. And then just as amazing was the gentleman that brought the dumpster to us, my dad even tried to give him a $40 tip, and he kindly refused. He was such a gentleman. A month later a different gentleman came to pick it up and was very efficient and was able to navigate a difficult driveway without any problems. Overall an incredible experience.
29 June 2026
Reply from Dumpsters.com
Thank you for sharing your experience, Michael! We are thrilled to hear that Jack and our team provided such exceptional service. Your satisfaction means a lot to us!
Do not rent from this company
Do not rent from this company. We never received our rental dumpster on Friday and was told they could not guarantee Saturday or Monday. They are not honest and forthcoming.
26 June 2026
Unprompted review
Reply from Dumpsters.com
We’re truly sorry to hear about your experience, Sheila. This isn’t the level of service we strive for, and we appreciate your feedback. The dumpster delay was caused by extraneous circumstances beyond our control. You have been refunded in full and we hope to better serve you in the future.
My Rep Is Better Than Yours
Aleisha makes sure we are on the same page and all concerns are taken care of. She is top notch. If anything unforeseen pops up she always reaches out to me.
18 May 2026
Unprompted review
Reply from Dumpsters.com
Thank you for your kind words, Kathy! We’re happy to hear that we have provided you with excellent service and communication. We appreciate you taking the time to share your experience!
All the interaction from start to…
All the interaction from start to finish was awesome!
28 May 2026
Unprompted review
Reply from Dumpsters.com
Thanks for the fantastic feedback, Nicole! We're thrilled to hear that your experience was awesome from start to finish. Your satisfaction is our priority, and we look forward to serving you again!
Service rep was fantastic!
Service rep was fantastic!! knowledgeable, supportive, and diligent. all of the information necessary to ensure we were choosing the correct size and details regarding overage was provided to include all cost associations. we will definitely recommend you.
21 April 2026
Unprompted review
Reply from Dumpsters.com
Thank you for the fantastic feedback, Megan! We're thrilled to hear that our service rep provided you with excellent support and information. Your recommendation means a lot to us.
It was a great big metal box I filled…
It was a great big metal box I filled up with garbage. Then it disappeared. I’ll do it again soon
24 May 2026
Reply from Dumpsters.com
Thanks for the fantastic review, Robert! We're thrilled to hear you had a great experience. It's always satisfying to see a job well done, and we look forward to helping you again soon!
Dumpster was delivered on time
Dumpster was delivered on time, they didn’t have the dumpster i ordered so they gave me larger one for the price of the one i ordered. Dumpster picked up on date requested
25 May 2026
Reply from Dumpsters.com
Thanks for your feedback, Tom! We're glad to hear the delivery was timely and you received a larger dumpster at no extra cost. Your satisfaction is important to us, and we appreciate your understanding. If you need anything else, feel free to reach out!
Horrible
Pay high rates for a service to be done only TWO times a month…… can’t even do that but they’ll sure take your money if you don’t catch them. Wouldn’t sign with this company if I could go back, wouldn’t recommend them to anyone.
13 May 2026
Unprompted review
Reply from Dumpsters.com
Sean, We appreciate your concerns. Your account manager has been in contact to resolve this for you. We are dedicated to better serving you moving forward.
The delivery and pickup was timely
The delivery and pickup was timely. Ordering the dumpster was made easy. Thanks for your help.
10 May 2026
Reply from Dumpsters.com
We’re happy to hear that you found the ordering process easy and that our delivery and pickup met your expectations! Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us!
I used a 30 yard dumpster arrived on…
I used a 30 yard dumpster arrived on time and picked on time. 4 stars because of the added weight they charged me. I questioned the weight when I ordered it and she told me I should be fine. If you think you can fill a 30 yard dumpster be prepared for the added weight fee ,we had nothing particularly heavy just a lot of accumulated junk over the years
9 May 2026
Reply from Dumpsters.com
Thanks for your feedback, James! We’re glad to hear the dumpster arrived and was picked up on time. We appreciate your comments on the weight fee your insights help us improve our service!
Professional and Accommodating
I've used Dumpsters.com twice for office cleanout. The booking reps were very professional and accommodating to my needs. Dumpster were delivered and picked up on schedule with no issues. Will definitely continue to use their services.
1 May 2026
Unprompted review
Reply from Dumpsters.com
Raquel, We are glad to hear that we are your go to for dumpster rentals!
Don't use this company!
Got a 30 yd dumpster for a house clean out..put in for a pickup on Tuesday as it was the last day of the rental...I received an email stating the dumpster couldn't be picked up till Wednesday or Thursday...then Tuesday night I get another email stating the dumpster would be picked up Wednesday...Wednesday came and went, no pick up, no emails...then I call Thursday when come afternoon still no pickup...I needed it picked up because I have a contractor coming Friday to pave my driveway...I am told they will look into it...then I get a text stating the pickup is on the asap list but would not be Thursday..I then call customer service and I am told they would call dispatch and make sure it's picked up today...we'll its 7:30 and no pickup...my contractor is coming tomorrow afternoon...if it isn't picked up early morning I am contacting my lawyer. and they are paying any deposits I loose because of this!
30 April 2026
Unprompted review
Reply from Dumpsters.com
We sincerely apologize for the inconvenience you've faced, Daniel. We understand how crucial timely service is, especially with your contractor scheduled. Your feedback is important, and we're actively working to resolve this issue.
Reply from Dumpsters.com
Thanks for choosing us, Fernando!
Great communication on various job…
Great communication on various job sites. Delivery and pickup has been very good.
27 April 2026
Unprompted review
Reply from Dumpsters.com
We appreciate you taking the time to share your feedback, Steve!
Service rep was awesome!!
Service rep was awesome!!
Knowledgeable, supportive and diligent. All of the information needed to ensure we were selecting the correct size and details regarding overage was provided to include all cost associations.
We will certainly recommend you.
20 April 2026
Unprompted review
Reply from Dumpsters.com
Thank you, Debra! We're thrilled to hear you had a great experience with our team. Providing knowledgeable and supportive service is our goal, and we appreciate your recommendation.
Great professionalism and courtesy
The professionalism of this group os remarkable!! From calling and setting things up, the customer service is above and beyond!! They were flexible to work with our schedule in getting the dumpster in and out quickly!!
27 March 2026
Unprompted review
Reply from Dumpsters.com
Thank you, Amanda! We strive for exceptional customer service and flexibility, so it’s great to know we met your expectations!
Reply from Dumpsters.com
Corina, Your feedback motivates us to keep delivering the best for our customers!
The dumpster was delivered no
The dumpster was delivered when they said it would. Placed where it was needed. When I contacted them to pick the dumpster up, it was picked up in a timely manner. It worked out in the best way for us.
4 April 2026
Reply from Dumpsters.com
Gifford, We're so glad to hear your rental exceeded your expectations!
Downsizing
When I phoned, I was given all info I needed. Delivery and pick-up was easy and went smoothly.
2 April 2026
Reply from Dumpsters.com
We're glad to hear our team was able to provide an informative experience, Patricia!
The deal I received was out of this…
The deal I received was out of this world reasonable; the staff member I had the pleasure of dealing with (Jeff I believe was his name but not sure) was so helpful and courteous, and the receptacle I got did the job right. Thanks again and I’ll be back you can count on it! Thanks again!
27 March 2026
Reply from Dumpsters.com
Jorgen, Thanks for sharing your positive experience with our team and that the dumpster met your needs perfectly. We look forward to working with you again in the future!
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