I had ordered a sunglasses but it didn't meet my expectations. It was too big for me. I requested a refund and they immediately refunded. Very honest and true to their words. Maybe another sunglasses... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Even though I eventually had to process a refund, it was not the fault of the company or the shoe design. I have particularly difficult feet to fit due to swelling on the top of my feet. Some Velcro... See more
Company replied
I didn't receive my package. But once I emailed support concerning my package, I received a quick response and a refund. I've had other issues with other companies, but never heard from them or recei... See more
Company replied
What was advertised was progressive reading glasses which darkened in the sunlight and lightened indoors. What I received was just plain sunglasses. They aren't reading glasses at all. And the degree... See more
Company replied
3.1
Average
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 47% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zero stars
Zero stars. Ordered glasses from them. $28.
Nowhere on their sellers page China origin was mentioned. I've waited more than 3 weeks for delivery which never come. They say that it was delivered to my front porch, thing is I live in the condo building. They have no pictures to prove the delivery. Exchanged a few emails with them, but they play def and stupid. Automated answers are send back, no human interactions nor willingness to resolve the problem.
Clear scam!
Beware!
9 July 2026
Unprompted review
I gave 5 stars due to their return…
I gave 5 stars due to their return process. Unfortunately the glasses were not to my liking, they may suit others. I put my thoughts on email to them and after a few weeks they did come back and offer me a full refund which I have now received.
15 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I haven't my item and have been…
I haven't my item and have been emailing for weeks!!!
15 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
I ordered too many neck fans by…
I ordered too many neck fans by accident so needed to cancel one lot and ask for a refund. I was kindly given a refund for all purchases and still received the fans to keep. Great service.
15 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
Thank you for your lovely review! We’re delighted that you’re happy with our service. Your satisfaction is our biggest motivation. We look forward to welcoming you back in the future!
Customer Service Team
I anticipated getting glasses that…
I anticipated getting glasses that adjusted to my eyesight without a Rx as advertised. Instead, i received 2 pairs of sunglasses which do not adjust my vision. I don't need sunglasses. I asked to return them and get a refund! Instead, Trust pilot is giving me a full refund and telling me to keep the glasses. I think this is truly amazing of them to do this though i have no need for these glasses.
14 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
Really great service.I accidentally…
Really great service.I accidentally made a purchase and they got back to me straight away and offered my money back.
13 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
Thank you so much for taking the time to leave such a wonderful review! We’re really happy to hear that you’re satisfied with our service. Your kind words mean a lot to our team and encourage us to keep doing better. We hope to serve you again soon!
Customer Service Team
I was so looking forward to receiving…
I was so looking forward to receiving the sink plugs and they arrived in a timely fashion
Unfortunately they didn't fit my sink and when I contacted the company I received an immediate response and a generous offer to resolve my problem. Kudos to Michael! I would not hesitate to use this company again!
3 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Can you stop trying to take £18.76 from…
Can you stop trying to take £18.76 from my bank account as I did not subscribe or bought anything from you so STOP otherwise you will muck up my account
10 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Easy ordering.
Easy ordering.
Fantastic product.
Very fair pricing.
Highly recommend this company and products
2 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Unfortunately
Unfortunately, not the product I ordered but they quickly responded and refunded my money.
Very impressed, will use again.
7 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We really appreciate your kind words and positive feedback! It means the world to our team. We work hard to make sure every customer has a great experience, and we’re so glad we succeeded with you. Thank you for your support!
Customer Service Team
Durian was most helpful and I…
Durian was most helpful and I appreciate that I received my refund this a.m. Thank you for your courtesy and efficiency. Sincerely, Alexandra.
7 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
Refund initiated promptly
The company sent me an item, but I had changed my mind upon receipt. They were prompt to respond and authorise a refund. Communication good.
7 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
Thank you so much for taking the time to leave such a wonderful review! We’re really happy to hear that you’re satisfied with our service. Your kind words mean a lot to our team and encourage us to keep doing better. We hope to serve you again soon!
Customer Service Team
I had ordered a sunglasses but it…
I had ordered a sunglasses but it didn't meet my expectations. It was too big for me. I requested a refund and they immediately refunded. Very honest and true to their words. Maybe another sunglasses will fullfil my expectations.
5 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
Cant speak for the product because it…
Cant speak for the product because it was never received. I did get a refund so, the one star if for holding my money for 2 weeks and then not delivering the product.
2 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We’re sorry that our service didn’t meet your expectations.
Our team has reached out to you to better understand the issue and improve next time.We appreciate you bringing this to our attention.
Customer Service Team
Very cheaply made the nose piece does…
Very cheaply made the nose piece does not fit to small and they do not work as reading glasses
3 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The product did not have the attributes advertised
What was advertised was progressive reading glasses which darkened in the sunlight and lightened indoors. What I received was just plain sunglasses. They aren't reading glasses at all. And the degree of darkness does not change at all.
2 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I had an issue with and order I placed
I had an issue with a order I placed, and Durian contacted me immediately and resolved my issue and arranged a refund for me immediately, and I'm now waiting on my delivery.
Extremely fast and professional response.
Thank you Durian 😊
1 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I was sent sunglasses instead of multi…
I was sent sunglasses instead of multi vison optical, they apologized and said they would fully refund...keep the sunglasses
1 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
Thanks for your kind feedback! We’re glad you had a good experience. We’ll keep improving and hope to see you soon.
Dear customer,
Excellent service when asking for a…
Excellent service when asking for a refund
1 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
Warning think before you pay for goods
Warning think before you pay for goods. I never got my delivery and they don't answer my emails
1 July 2026
Unprompted review
Reply from lifesparking.com
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
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