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2020 KLAS Category Leader Clinical Documentation Improvement (CDI) Software


2020 Category Leader Clinical Documentation Improvement (CDI) Software

Segment Winner

 
 
Konfidence
2yr Trend
 
Culture
Loyalty
Operations
Product
Relationship
Value

Solutions Not Ranked

Limited Data Products

Score

CDI *

92.7

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

SmartList (Primarily Used for Prioritization) * [C]*

95.1

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

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Want more insights into this segment?

More information about Clinical Documentation Improvement (CDI) Software is available via the following KLAS products:

Circle Check Mark
Specialty Reports
Circle Check Mark
User Commentary

Past Clinical Documentation Improvement (CDI) Software Awards

2024
Clinical Documentation Integrity 2024 Clinical Documentation Integrity
2023
Clinical Documentation Integrity 2023 Clinical Documentation Integrity
2022
Clinical Documentation Integrity 2022 Clinical Documentation Integrity
2021
Clinical Documentation Improvement 2021 Clinical Documentation Improvement
2020
Clinical Documentation Improvement (CDI) Software 2020 Clinical Documentation Improvement (CDI) Software
2019
Clinical Documentation Improvement Software (CDI) 2019 Clinical Documentation Improvement Software (CDI)
2018
Clinical Documentation Improvement Software (CDI) 2018 Clinical Documentation Improvement Software (CDI)
2017
Clinical Documentation Improvement Software (CDI) 2017 Clinical Documentation Improvement Software (CDI)
2015/2016
CDI Software 2016 CDI Software
Related ReportsView All Reports
Performance
KLAS article icon
Clinical Documentation Strategies 2023
14 March 23    |   Mac Boyter and Tyler Sycamore
For years, documentation has been a pain point that has led to clinician frustration and burnout, but numerous strategies have emerged to ease that burden and enhance patient care. COVID-19 has exacerbated burnout, leading organizations to renew their focus on improving documentation. This report examines physician-facing documentation technology and services (i.e., ambient speech recognition, front-end speech recognition, CAPD, CDI, transcription services, and virtual scribes), how vendors compare in overall scores, and the key performance metrics of value and outcomes.
Perception
KLAS article icon
Optum/Change Healthcare Merger
16 August 22    |   Boyd Stewart and Sam Eaquinto
In January 2021, Optum announced their intentions to acquire Change Healthcare. The merger remains unfinalized, however, as the US Department of Justice blocked the deal in February 2022 due to anticompetition concerns—such a merger would give UnitedHealth Group, Optum’s parent company and the nation’s largest insurer, access to rivals’ sensitive data. The legal proceeding is ongoing and scheduled to go to trial August 1, 2022. This report shares Optum and Change Healthcare customers’ reactions to the merger and their perceptions of its impact. Between March 2021 and April 2022, KLAS interviewed 48 individuals from 46 unique organizations; of these respondents, 9% are Optum customers, 56% are Change Healthcare customers, and 35% are customers of both vendors.

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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