Managed IT Services
Outsourced engagements in which part or all a client’s IT department is outsourced and managed by a third-party managed services provider (MSP). Services may include EHR clinical services desk, patient support desk, technical support, application management services, legacy application support, and other managed work.
Subject Expert
Daniel Zeitner
Research Director
Best in KLAS Category
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Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.