Share Snippets from a Call

A snippet is a clip of a call that you can share with a link. Use it to send the moment that matters instead of the full recording.

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1. Open the Snippets tab

1. Go to Conversations → All Calls and open the call.
2. In the tab panel on the right, click Snippets. It lists the snippets already made from this call. For a tour of the call page, see Navigate a Call Page.
3. Click Add Snippet. The Create new snippet dialog opens.

You can also open the dialog from the video: click the scissors icon (Share snippet) in the player controls, or press S while you watch.

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2. Choose the time range

The range starts around the point you’re at in the video. To change it:

• Drag the handles on the timeline below the video.
• Type the start and end times under Snippet range.
• Click a speaker’s segment on the speaker tracks to select just that segment.
• Click Select entire call to use the whole recording.

Use the play button below the timeline to check the selection before you save.

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3. Add a title and a comment

Both are optional.

• Snippet title — the name people see when they open the snippet.
• Add a comment — context for whoever watches it, up to 10,000 characters. A counter below the box shows how many you’ve used.

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4. Pick a folder

Under Save snippet in, choose My Library, Company Library or one of their folders. If you don’t pick one, the snippet goes to My Library.

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5. Set the sharing settings

Under Snippet sharing settings:

• Shareable with public — On by default, so anyone with the link can watch. Turn it off to limit the snippet to people signed in to your Attention organization.
• Notify me when snippet is viewed — Off by default. Turn it on to get an email when someone opens the snippet.

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6. Click Save snippet

The snippet link is now on your clipboard. The dialog shows Snippet saved and ready to share! 🎉 with a preview of the clip. To copy the link again, click Copy link to snippet. Paste it into an email, a chat or your CRM. The new snippet appears in the call’s Snippets tab and in the folder you picked. To find and organize your snippets later, see Snippet Library.

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Share the full call instead

To share the whole recording, click Share full call at the top of the Create new snippet dialog. Set the sharing settings, click Generate Shareable Link, then Copy shareable link. See Share a Call for the details.

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Use cases

• Send follow‑up highlights instead of a full‑length recording.
• Build a best‑practice collection in the Company Library for your team.
• Track prospect engagement with view notifications and time your next touch.