Nikita Peikov

Hello Nikita,

We always want to make sure that you’re getting what you need, and that we’re helping you fix any issues. Usually, we send out emails with what information is needed. In any case, when we approve or reject documents you should have been notified about it, and also what is actually required.

We’re sorry to hear that you had a bad experience with our support team. We’d love it if you could get back in touch at: https://wi.se/contactus and we’ll happily take another look at your case.

Wise

Hi Nikita, we'd love to assist you with your request! To be able to do that, kindly join our live chat again at http://binance.com/en/chat (App: Headphone symbol on dashboard) and share your Case ID with us. It will be located on top of your chat box, starting with 1 and random 9 numbers, after clicking "Get support" and selecting related category. ^KO

Dear Customer,

We apologize for the inconvenience experienced while using our services. We always strive to make the use of Paysera services as convenient and seamless as possible. In this case, we would like to look into your situation in more detail, so we kindly ask you to contact Paysera Customer Support by email or phone: support@paysera.com https://www.paysera.lt/v2/en-GB/contacts

Sincerely,
The Paysera Team

Hallo Nikita, vielen Dank für Dein Feedback. Wir tun unser Bestes jeden Kunden glücklich zu machen, dies gelingt uns leider nicht bei jedem Kunden. Wir hoffen, dass wir Dir zukünftig besser weiterhelfen können. Falls Du noch Fragen hast, wende Dich bitte an unseren Kundenservice. https://www.intersport.de/hilfe/

Hi Nikita,

Our customers are our utmost priority, and we genuinely want to know what went wrong and how we can make it better.

To get a better understanding of your situation and see what we can do to help you, please reach out to us at: https://wi.se/contactus. You can also connect with us on X (Twitter), Facebook, and Instagram. Just send us a private message with your email and user number, and we’ll be there for you.

Wise

Hi there.

I'm sorry about any inconvenience that this situation has caused you.

Thanks to the details you provided here on Trustpilot, I can see that the payment was reverted to the original source, and you were already informed about it by our support team.

Note that depending on the currency and beneficiary bank, your refund time will vary. There can be various reasons for why there’s a delay. For example, the receiving bank might still be processing the money. If you want to speed up the process, you can contact them directly with the documentation provided via chat. However, I want to reassure you that your money is safe.

Best,
Wendy from Revolut

Здравствуйте, Никита,

Нам очень жаль, что возникли неприятности, связанные с использованием нашей платформы.

Чтобы лучше понять проблему и разобраться в ней, пожалуйста, напишите нам в чат. Он доступен на главной странице сайта в правом нижнем углу.

С уважением,
Preply Team