Great hoodie but a bit overpriced. Canada shipping times were long but I had tracking that was updated regularly after a few days. Only getting 4 stars due to the price and charge for shipping. This definitely is a very unique and cozy hoodie.
I love this company! Such high quality and great customer service. Everything is wonderful and I am so excited to receive my next order 🙌 🤗 Been a loyal customer since the beginning!
Dear Erin! Thank you for your feedback! We truly appreciate you taking the time to share your experience with us.
We’re thrilled to hear you enjoyed our customer service and that your order arrived quickly. It’s wonderful to know your experience with Kind Patches was a positive one.
Your feedback is important to us, and we’ll continue to work on improving our products to meet our customers' needs. If you have any further questions or concerns, don't hesitate to reach out to hello@kindpatches.com . Thanks again for sharing your thoughts with us. Best wishes, Kind Patches Customer Care
Great experience, easy to use, fast shipping! Had to do a return but it was super easy and my $ was refunded. Quality products that really last. Would definitely recommend!
Have purchased many cases and accessories for Velvet Caviar and have been very pleased with each one. My devices are 100% protected! Not to mention all the cute styles throughout the seasons - so many to choose from! They always have sales and offers too, and ship time is great! Customer for life and would definitely recommend 👌 👍
September 5, 2025
Unprompted review
Reply from Velvet Caviar
We’re so glad you’ve been happy with every purchase. Appreciate your support! 🫶
Having some issues with shipping times right now, but it has always been worth the wait, in my opinon. They are super responsive to emails and customer service is great! Would recommend to anyone! Mental health awareness and spreading the message is very important to me right now. Be patient, I promise its worth it 👌 ✨️🌞
WHAT IS GOING ON WITH THIS COMPANY!?! BEEN SO GREAT FOR SO LONG AND ALL OF A SUDDEN IM WAITING A MONTH for some sort of response/action! I would like to report this company to someone but don't know who! They are thieves and don't give a fck about you and just want your money! They have lost me as a customer. Imma keep emailing until this gets sorted out. Anyone else have problems with this?