Super convenient and surprisingly, often with better prices than Føtex. Customer service is where Nemlig.com really stands out though. I can always shop with confidence because if there's any problem... See more
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See what reviewers are saying
Nemlig is a game changer for our family saving us time! We don’t have to leave our house while the weather is cold nor carry heavy groceries. They provide so many free delivery windows making it affor... See more
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Good price with weekly discounts on products, similiar to other super markets. One things that stands out is quality of fruits and vegetables and meat , which is much much better than your regular su... See more
Company replied
This time it’s especially the drivers who bring me my goods from Nemlig I want to praize! Because they/you are such pleasant and nice and helpful personalities, all and everyone of you - each and ever... See more
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Company details
About Nemlig
Written by the company
Køb dagligvarer på nettet hos Danmarks største online supermarked.
nemlig.com tilbyder Danmarks største vareudvalg på nettet - Med et prisniveau som i de landsdækkende supermarkeder samt spændende tilbud hver uge! Køb nemt ind i kategorierne
Frugt & Grønt,
Kød & Fisk,
Køl,
Frost,
Kolonial,
Drikke,
Kiosk,
Pleje og
Husholdning.
nemlig.com leverer også lækre delikatesser fra et bredt udvalg af delikatessebutikker.
Gå på opdagelse i specialbutikkerne.
Gå på opdagelse i specialbutikkerne.
Nemlig A/S
Written by the company
- Danmarks mest fleksible levering
- Vi leverer dine vare, den time på dagen det passer dig - alle ugens 7 dage.
- Returpant
- Vi tager dine pantflasker med retur, så du slipper for køen ved flaskeautomaten.
- Kundeservice er åben
- Chat: Alle dage fra kl. 6 til 22 / Telefon: Mandag 10-16, øvrige dage 10 til 16/ Kontakt os på tlf. 7033 7233 / E-mail: kontakt@nemlig.com
Contact info
Banemarksvej 58, 2605, Brøndby, Denmark
- 7033 7233
- kontakt@nemlig.com
- www.nemlig.com
Nemlig
4.7
Excellent
45K reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Super convenient
Super convenient and surprisingly, often with better prices than Føtex. Customer service is where Nemlig.com really stands out though. I can always shop with confidence because if there's any problem at all, they stand behind their products and service 100%. Their delivery is really important and as a disabled person I can highly recommend them.
I only gave 4 stars because they say to send in requests for special items like Häagen Dazs (sadly,they have horrible and over priced ice creams and even the 'premium' options are low quality), sour pickles or a wider selection of quality cheeses, but they never actually stock them.
July 14, 2026
Reply from Nemlig
Dear Kristen
Thank you very much for your review and for taking the time to speak with me.
I truly appreciate that you had a moment to have a good conversation about your experience.
I believe we had a constructive discussion about some important aspects such as a mostly good customer experience and also your overall feedback and product wishes.
I will of course pass your feedback on to the relevant departments so that we can continue improving and, hopefully, make your wishes become true in the future.
If you have any questions or comments, you are more than welcome to contact us by phone at +45 70 33 72 33, by email at kontakt@nemlig.com, or through our live chat.
Wishing you a wonderful day.
Kind regards,
Emre
I received in one day baby free parcel…
I received in one day baby free parcel with free gift and chocolate too, delivery service is so fast and goods are of best quality
June 25, 2026
Unprompted review
Reply from Nemlig
Dear customer
Thank you so much for your wonderful 5-star review.
We're delighted to hear that you had such a positive experience with your delivery. It's great to know that your baby welcome parcel arrived quickly and that the little extras brought a smile. We're also pleased that you were happy with both the quality of the products and the speed of the delivery, as providing a reliable and enjoyable shopping experience is very important to us.
If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone at 7033 7233, or by email at kontakt@nemlig.com.
We wish you a wonderful day.
Kind regards,
Emre
Delivery came on time with a friendly…
Delivery came on time with a friendly smiling Delivery guy
June 24, 2026
Reply from Nemlig
Dear Brenda,
Thank you so much for your lovely review.
We're delighted to hear that your delivery arrived on time and that you were greeted by a friendly, smiling driver. Providing reliable deliveries with great service is something we work hard to achieve, so your kind words mean a lot to us.
If you have any thoughts or ideas on how we can make your experience even better, we'd love to hear from you. You can reach us on +45 70 33 72 33, by email at kontakt@nemlig.com, or via our live chat.
We wish you a wonderful day!
Kind regards,
Laura
Order lottery
So much potential but they cannot seem to get this right. After moving to Denmark from Sweden, I am shocked at how poorly the services are here. It feels like moving to a developing nation. I never had these issues ordering from ICA or Willys in Sweden.
Whenever I order from nemlig, the order is missing significant amounts of the order. The last few times, I must admit, was extreme. Half of the order was missing and in it's place I got a box of strawberries that I did not order. Honestly, I found the service to be so unreliable that I cannot rely on it for meal prepping. I end up having to go to føtex or meny anyway. At this point, I am left with the feeling that it is pointless to use this service.
May 13, 2026
Unprompted review
Reply from Nemlig
Dear Andreas
Thank you very much for your review.
I sincerely apologize for the poor experience you have had.
In this regard, I would still very much appreciate the opportunity to discuss your experience with you and find an appropriate solution to the issue. Therefore, I kindly ask that you update your review with your contact details and let us know when we may contact you by phone. Alternatively, you are welcome to contact us directly on +45 70 33 72 33, send us an email at kontakt@nemlig.com, or reach out to us via our live chat.
We wish you a pleasant day.
Kind regards,
Laura
Reply from Nemlig
Dear customer
Thank you very much for your review
We truly appreciate your feedback and are delighted to hear that you were happy with our service, communication, and pricing. It was a pleasure assisting you, and we look forward to helping you again in the future.
Should you have suggestions about new items on our website or have any feedback to us, feel free to call us at 7033 7233 or sending us an e-mail on: kontakt@nemlig.com
I wish you a good day.
Best Regards
Mathias
Super god behandling da man ringede for…
Super god behandling da man ringede for at få hjælp. Til at få en betaling til at gå igennem.
June 18, 2026
Reply from Nemlig
Kære Anni
Tusind tak for din anmeldelse.
Det glæder os at høre, at du fik god hjælp, da du kontaktede os, og at vi kunne assistere dig med betalingen.
Vi sætter stor pris på din feedback og er glade for, at du havde en god oplevelse med vores kundeservice.
Har du nogle forslag til, hvordan vi kan gøre din oplevelse bedre? Vi lytter gerne – ring på 70 33 72 33, send en mail til kontakt@nemlig.com eller brug livechatten for at dele dine idéer.
Du ønskes en dejlig aften
De bedste hilsner
Victoria
Good price with good quality.
Good price with weekly discounts on products, similiar to other super markets. One things that stands out is quality of fruits and vegetables and meat , which is much much better than your regular supermarkets.
June 18, 2026
Reply from Nemlig
Dear Shene
We're delighted to hear that you appreciate our competitive prices and weekly offers, and that you find them comparable to other supermarkets. It means even more to us that you highlight the quality of our fruit, vegetables, and meat as something that truly stands out.
Providing fresh, high-quality products alongside great value and convenience is what we strive for every day, so your comments are greatly appreciated.
Good price with weekly discounts on products, similiar to other super markets. One things that stands out is quality of fruits and vegetables and meat , which is much much better than your regular supermarkets.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.
I wish you a lovely day.
Best regards
Lia
I am a very happy customer
I am a very happy customer. Great that I can order and still change it til midnight the day before delivery. To know exactly when the driver comes is priceless. Good quality on the goods! Only little negative is that the returning of empty bottles routine seem to have faults or missing proper instructions of how to do.
June 14, 2026
Reply from Nemlig
Dear Anna,
Thank you very much for your wonderful and honest review.
It is a pleasure to hear that you are a happy customer and that you appreciate the flexibility of being able to modify your order until midnight before delivery. We are also delighted that you value our delivery updates and the quality of our products – this is exactly the experience we strive to provide for our customers.
Thank you as well for your feedback regarding the return of deposit bottles and cans. We are sorry to hear that the process has been unclear or has not worked as expected. Your feedback is very valuable to us, and we will share it internally so that we can improve both the guidance and the overall experience.
We would very much like to earn that fifth star, and we will therefore pass your feedback on internally. If you think of anything else we could do better, we hope you will contact us at +45 70 33 72 33, by email at kontakt@nemlig.com, or directly via our live chat.
We wish you a wonderful day.
Kind regards,
Laura
Det er fantastisk Så er man fri for at…
Det er fantastisk Så er man fri for at stå i kø Varerne bliver leveret til døren
June 14, 2026
Reply from Nemlig
Kære Ingelise
Tusind tak for din fantastiske anmeldelse og for dine pæne ord.
Det glæder os meget at høre, at du sætter pris på at slippe for at stå i kø og få varerne leveret direkte til døren.
Vi arbejder hver dag på at gøre indkøbene nemmere og mere bekvemme for vores kunder, så det betyder meget for os at få sådan en positiv tilbagemelding.
Har du input til at forbedre vores service? Del gerne dine idéer med os ved at ringe på 70 33 72 33, sende en mail til kontakt@nemlig.com eller chatte med os via livechat.
Du ønskes en god dag.
De bedste hilsner
Lia
Great service
Always on time and bringing all we have ordered. We use them every week since they have a lot of recipes ideas and ecological products.
June 14, 2026
Reply from Nemlig
Dear Isabel
Thank you so much for your review!
We're delighted to hear that you can always count on us for on-time deliveries and receiving everything you've ordered.
It's especially great to know that you enjoy our recipe inspiration and selection of organic products.
Do you have any suggestions on how we can improve your experience? We'd love to hear from you – call us at +45 70 33 72 33, send an email to kontakt@nemlig.com, or use our live chat to share your ideas.
Have a wonderful day.
Best regards
Victoria
Reply from Nemlig
Dear Denise,
Thank you very much for your review.
We are delighted to hear that you are satisfied with both the quality of our products and the service you have experienced. We always strive to provide a great experience from the moment you place your order until it is delivered, so your positive feedback means a great deal to us.
If you have any thoughts or ideas on how we can make the customer experience even better, we would love to hear from you. You can reach us at +45 70 33 72 33, by email at kontakt@nemlig.com, or via our live chat.
We wish you a wonderful day.
Kind regards,
Laura
Tusind tak for jers service 🙏🙏
June 12, 2026
Reply from Nemlig
Kære Melat
Tusind tak for din søde anmeldelse og de flotte ord.
Det glæder os meget at høre, at du er tilfreds med vores service. Din feedback betyder meget for os og motiverer os til fortsat at gøre vores bedste hver dag.
Har du nogle tanker eller idéer, der kan gøre kundeoplevelsen endnu bedre? Vi vil gerne høre fra dig på 70 33 72 33, via e-mail på kontakt@nemlig.com eller igennem livechatten.
Du ønskes en dejlig dag
De bedste hilsner
Victoria
Denne gang specielt til de behagelige personer, der bringer varerne ud til os kunder!
This time it’s especially the drivers who bring me my goods from Nemlig I want to praize! Because they/you are such pleasant and nice and helpful personalities, all and everyone of you - each and every time. In short, you are a great asset to your employers - and to us, the customers! Thanks, you guys! You are so appreciated!❗️
June 4, 2026
Unprompted review
Reply from Nemlig
Dear Linda
Thank you so much for your review.
We are truly happy to hear your kind words, and especially that you would like to highlight our drivers. It means a great deal to us that you experience them as pleasant, friendly, and helpful every time they deliver your groceries.
We will make sure to pass on your appreciation to our delivery teams — feedback like yours is incredibly motivating and reminds us of the important role they play in creating a good customer experience.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.
I wish you a good evening.
Best Regards
Lærke
All good
All good, good product selection & delivery!
May be some more discounts & better prices that match the offers available at physical supermarkets
June 3, 2026
Reply from Nemlig
Dear Umair
Thank you very much for your great review.
We are delighted to hear that you are satisfied with both our product selection and our delivery service. We also greatly appreciate your feedback regarding prices and discounts. We continuously work to offer attractive promotions and competitive prices, and feedback like yours is very valuable in helping us improve.
If you have any questions, you are always welcome to contact us. You can reach us via live chat on our website or app, by phone at +45 7033 7233, or by email at kontakt@nemlig.com.
We wish you a wonderful day.
Kind regards,
Andrea
Reply from Nemlig
Kære Stephen
Tusind tak for din anmeldelse.
Vi har forsøgt at kontakte dig, dog desværre uden held - hvorfor jeg har tilladt mig at sende en mailopfølgning i stedet. Denne er du naturligvis velkommen til at respondere på, og du er fortsat også velkommen til at kontakte os, hvis du ønsker en dialog, hvor du altid kan spørge efter en supervisor.
Du må derfor meget gerne opdatere din anmeldelse, med hvornår vi kan træffe dig på telefonen, så vil vi naturligvis forsøge at kontakte dig igen. Alternativt, må du også meget gerne kontakte os på 7033 7233 eller sende os en mail på: kontakt@nemlig.com.
Du ønskes en rigtig god dag.
De bedste hilsner
Emre
Reply from Nemlig
Kære Arne,
Tusind tak for din fine anmeldelse.
Vi er glade for, at du synes om denne måde at gøre dine indkøb på, og at du gør brug af vores udvalg. Vi håber, at sortimentet vil glæde dig i dine indkøb fremover.
Afslutningsvis vil jeg blot understrege, at du altid er velkommen til at kontakte os igen, hvis du skulle sidde tilbage med forslag eller ideer, til hvordan det kan blive endnu bedre for dig som kunde. Vi er til at træffe på 70 33 72 33, e-mail kontakt@nemlig.com eller vores livechat.
Du ønskes en rigtig dejlig dag.
De bedste hilsner
Laura
An outstanding support
As a company, we work with many suppliers and service providers, but it is rare that we encounter the level of dedication and customer service that we experienced from Nemlig.
Ahead of an important company event, we found ourselves in a stressful situation when we realized we were still missing 30 coconuts with very little time left to find them. Rather than simply telling us it was not possible, Nemlig took the time to help, investigate options, and work towards a solution.
A special thank you to Nordicfruit for their flexibility, responsiveness, and exceptional willingness to help on such short notice. We were informed that this was only possible because of the strong relationship between Nemlig and Nordicfruit, and that collaboration made all the difference for us.
Both teams went above and beyond to help us solve a problem that could have had a significant impact on our event. Their professionalism, kindness, and commitment to finding a solution turned what could have been a major challenge into a great experience.
Thank you, Nemlig and Nordicfruit, for your outstanding support. It is genuinely appreciated.
May 29, 2026
Unprompted review
Reply from Nemlig
Dear Nordic Solar
Thank you so much for this fantastic and detailed review. It means a great deal to us to hear that our efforts made a difference during a stressful situation leading up to your event.
We are especially pleased that the collaboration between us and Nordicfruit made it possible to find a solution on such short notice. Situations like these truly show the value of strong partnerships and a shared commitment to helping our customers.
Thank you for your kind words about both our team and Nordicfruit. We will of course make sure to pass your feedback on to the colleagues and partners involved.
If you have any questions, please do not hesitate to contact us. You can reach us via live chat on our website or app, by phone at +45 7033 7233, or by email at kontakt@nemlig.com.
We wish you a wonderful day.
Kind regards,
Andrea
Hurtig og god information om at Samsung…
Hurtig og god information om at Samsung mobilnet er nede p.t.
June 1, 2026
Reply from Nemlig
Kære Aud
Tusind tak for din anmeldelse.
Det glæder os meget at høre, at du var tilfreds med den hurtige og gode information omkring de aktuelle udfordringer.
Vi ved, hvor vigtigt det er at holde vores kunder opdateret, når der opstår uforudsete situationer, og derfor er vi glade for, at du oplevede kommunikationen som hjælpsom og rettidig.
Skulle der være det mindste, eller har du nogle gode forslag til os, skal du endelig ikke tøve med at kontakte os på 70 33 72 33, via kontakt@nemlig.com eller direkte på livechatten.
Du ønskes en dejlig aften.
De bedste hilsner
Lærke
Reply from Nemlig
Dear Laura,
Thank you very much for your review.
We are delighted to hear that you experience great service – we truly appreciate it. 😊
If you have any thoughts or ideas on how we can make the customer experience even better, we would love to hear from you. You can reach us at +45 70 33 72 33, by email at kontakt@nemlig.com, or via our live chat.
We wish you a wonderful day.
Kind regards,
Laura
Rotting fruit and vegetables chosen for home deliveries
Yet again, and this is an EVERY delivery experience going on for months now. I have been delivered OLD and substandard fresh produce. They seem to choose food that is at the stage of beginning to degrade for their home delivery customers. Fruit in particular is a problem. A bag of oranges - at least 2-3 items not edible. Today a 1kg box of cherries and many of them are rotting. Last week both packets of peaches, they were already rotting. To me it feels like they are deliberately giving home delivery the old food because we are not there to make sure it is the freshest choice and yet I am paying the full price for this old food. It is disgusting. As a plant-based eater, it is also so frustrating because every delivery I am throwing food away that is too disgusting to eat. This is NOT ok.
May 30, 2026
Unprompted review
Reply from Nemlig
Dear Louise
Thank you for taking the time to share your experience.
We are very sorry to hear about the repeated issues you have experienced with the quality of the fruit and vegetables you have received. What you describe is not the standard we aim to provide, and we completely understand how frustrating it must be to receive products that are not in a condition you would expect.
We have attempted to reach out to you directly and have also sent you an email regarding your experience. We sincerely hope that the solution we have provided is satisfactory and helps restore your confidence in us.
Should you wish to discuss your experience further, we would be very grateful if you would get in touch with us. Feedback such as yours is extremely valuable and helps us improve both our service and the experience we deliver to our customers.
I hope we will have the opportunity to speak soon.
Wishing you a pleasant day.
Kind regards,
Victoria
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