Trimleaf Canada Reviews 

592
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's helpfulness, patience, and quick responses to inquiries both before and after purchase. Many people appreciate the detailed information provided, making their purchasing decisions easy and stress-free. The products are frequently described as high quality and arriving in great condition, with many consumers expressing satisfaction with their purchases. Delivery services are generally efficient, with items arriving on time and well-packaged, even for large or international shipments. However, some people experienced issues with delivery tracking, delayed arrivals, or problems with the delivery company's handling of packages. A few other people also felt that there were occasional issues with product build quality or damaged parts upon arrival.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with their purchases,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Customer service

Customers had positive experiences with customer service, consistently praising its responsiveness,... See more

Service

People report positive experiences with service, often highlighting the helpfulness and responsiveness of the... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and knowledge.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Albert provided the best customer support and service I've seen in years, quick replies with results. Friendly and helpful and willing to go the extra step to get a few questions answered and extreme... See more

Rated 5 out of 5 stars

Prior to purchasing my harvest right large freeze dryer, I spoke with Albert who answered all my questions and gave me some very useful information of what to expect with my freeze dryer. I had been... See more

Rated 5 out of 5 stars

Great products! The kits and bundles are very helpful to get you everything you need at a better price. The tray lids are far more helpful then I originally thought, as it really helps when pre-fre... See more

Rated 5 out of 5 stars

When checking prices online on several retailers' sites for freeze dryer accessories, I found Trimleaf Canada to be the least expensive for the same brand products. That means very little if the least... See more


Company details

  1. #1 of 1 best companies in Hydroponics Equipment Supplier
  2. #1 of 1 best companies in Equipment Supplier
  3. #1 of 2 best companies in Farm Equipment Supplier
  4. #1 of 1 best companies in Garden Center

Written by the company

Trimleaf Canada is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We're a trusted hub a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

592 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(592)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just one minor thing

Just one minor thing. Delivery was between 14:00 and 18:00 but they arrived only at 20:00. Was not able to reach the delivery company as they were close so was unsure if the delivery was still on. Lost a day of work for nothing. Would of been nice to get an update. Guys that delivered it were great. Gave us the time to verify the machine with no rush.

June 8, 2026
Rated 5 out of 5 stars

Transparent pricing and ordering

Transparent pricing and ordering, shipping was faster than expected. Machine - Delivery driver was really great and helped move it directly from his truck into our truck bed for easy transportation to our facility because this was different than our delivery address. Wifi attachment - came very fast. I will be ordering again in the future and people who ask about my machine I will share that Trimleaf was a great experience.

June 11, 2026
Rated 5 out of 5 stars

Very timely responses

I had a couple issues with my Harvestright freeze dryer when it arrived at my place. A broken part from 3rd party shipper. I emailed them a few times on issues and they respond back ASAP! Very helpful The factory is shipping replacement parts currently.

June 8, 2026
Rated 4 out of 5 stars

Great product but pricey

Great product. I wanted an extra set of trays so I can have something prefrontal in freezer to just put in freeze dryer once the previous batch is finished. Pretty pricey though

May 25, 2026
Rated 5 out of 5 stars

Top Notch Customer Service

We are in a small northern town and when my order said "out for delivery" in Burnaby, I was a little concerned. Albert called me right away and reassured me that the company who was delivering the package must've updated it incorrectly on their end...and he was right because we have since received the order and all is well. Really great customer service.

May 12, 2026

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