Albert provided the best customer support and service I've seen in years, quick replies with results. Friendly and helpful and willing to go the extra step to get a few questions answered and extreme... See more
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Company details
- #1 of 1 best companies in Hydroponics Equipment Supplier
- #1 of 1 best companies in Equipment Supplier
- #1 of 2 best companies in Farm Equipment Supplier
- #1 of 1 best companies in Garden Center
Written by the company
Trimleaf Canada is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We're a trusted hub a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.
Contact info
319 W Hastings St, V6B 1H6, Vancouver, Canada
- +1 (778) 300-3154
- info@trimleaf.ca
- trimleaf.ca
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Worked out in the end
Shipping was a mess, but trimleaf.ca was very responsive and made it right for me.
I have found this company to be very friendly, customer based
I have found this company to be friendly as well they keep you up to date with your order. I would highly recommend them and the products they sell. I have been very happy with all my purchases
Just one minor thing
Just one minor thing. Delivery was between 14:00 and 18:00 but they arrived only at 20:00. Was not able to reach the delivery company as they were close so was unsure if the delivery was still on. Lost a day of work for nothing. Would of been nice to get an update. Guys that delivered it were great. Gave us the time to verify the machine with no rush.
Transparent pricing and ordering
Transparent pricing and ordering, shipping was faster than expected. Machine - Delivery driver was really great and helped move it directly from his truck into our truck bed for easy transportation to our facility because this was different than our delivery address. Wifi attachment - came very fast. I will be ordering again in the future and people who ask about my machine I will share that Trimleaf was a great experience.
Amazing customer supportWhen called in regarding questions
When called in regarding questions, customer support was very friendly and helpful. Answered all our questions and told us if we have any other questions please do not hesitate to call.
I just have positive things to say…
I just have positive things to say about this company. Great customer service!
I ordered wrong items and was easy to…
I ordered wrong items and was easy to exchange without any issues
Very good service….Thank You
Albert was great to deal with
Albert was great to deal with - straight forward and on the ball.
Very timely responses
I had a couple issues with my Harvestright freeze dryer when it arrived at my place. A broken part from 3rd party shipper. I emailed them a few times on issues and they respond back ASAP! Very helpful The factory is shipping replacement parts currently.
5 star all the way
Albert is great about answering questions and explaining freeze dryers.
A five star experience from start to finish.
Great product but pricey
Great product. I wanted an extra set of trays so I can have something prefrontal in freezer to just put in freeze dryer once the previous batch is finished. Pretty pricey though
Excellent customer service and timely…
Excellent customer service and timely shipping. Great product collection! Very pleased and will do business again.
Speedy delivery
Our freeze dryer came so quickly. We are thrilled to start a whole new adventure. Thank you!!
Top Notch Customer Service
We are in a small northern town and when my order said "out for delivery" in Burnaby, I was a little concerned. Albert called me right away and reassured me that the company who was delivering the package must've updated it incorrectly on their end...and he was right because we have since received the order and all is well. Really great customer service.
Fast service
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