The text and phone response with Spamigo support made it possible. The shipment was a little past the projected date, but the cover arrived shipped well, and appears perfect in every way as ordered. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Spa-Migo – Your Trusted Source for Hot Tub Covers, Swim Spa Covers & Accessories At Spa-Migo, we specialize in hot tub covers, spa covers, swim spa covers, and roll-up swim spa covers, providing custom-fit solutions for over 5,000 models. With more than 20 years of experience, we are committed to delivering high-quality, durable, and weather-resistant covers that protect your spa and extend its lifespan. Whether you own a traditional hot tub, a swim spa, or a specialty model, our covers are designed to provide a perfect fit and superior protection. Premium Hot Tub Covers Built to Last Our replacement hot tub covers are crafted using high-density foam insulation, reinforced stitching, and a vapor barrier to prevent water absorption. These features help improve energy efficiency by trapping heat inside your spa, reducing energy costs, and extending the life of your hot tub. Our swim spa covers and roll-up swim spa covers offer the same level of protection, ensuring your spa remains clean, insulated, and safe from the elements. Custom-Fit Spa Covers for Every Brand & Model With over 5,000 models supported, we make it easy to find the right hot tub cover replacement for your specific spa. Whether you need a standard size or a custom shape, our team carefully verifies all measurements to guarantee a precise fit. We understand that every hot tub is unique, which is why we offer customization options, including different foam thicknesses, corner shapes, strap placements, and upgraded materials to meet your needs. Hot Tub Accessories & Parts to Complete Your Spa Setup In addition to our premium covers, we also offer a variety of hot tub accessories and parts, including: Cover lifters for easy removal and storage. Replacement locks and straps for added security. Upgraded vapor barriers to prevent water absorption. Thermal insulation upgrades to enhance heat retention. These accessories help extend the life of your spa cover while making it more convenient to use and maintain your hot tub. Fast & Free Shipping + Industry-Leading Warranty We provide fast and free shipping to most locations, ensuring your new hot tub cover arrives quickly and hassle-free. Plus, with our 10-year warranty, you can feel confident that your investment is protected for years to come. At Spa-Migo, customer satisfaction is our top priority. Our knowledgeable team is always available to assist with measurements, material selection, and any questions you may have to ensure you get the best cover for your spa. Order Your Custom Hot Tub Cover Today! Upgrade your spa with a custom-fit hot tub cover from Spa-Migo. Experience superior durability, energy efficiency, and convenience with our premium spa covers, swim spa covers, and accessories.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My lid came today , very nice fits nice 👍 was very easy to order online, took a little longer to get but hey they got busy, over all very happy with the cover ! Thanks
Very prompt and courteous customer service via chat and on the phone. Good recommendations. Product was satisfactory and delivered on time. Thank you!
We had “weird” measurements for our hot tub. The company called, and wanted to make sure everything was correct. They were pleasant to talk with. We just received our tub, and it’s perfect! Highly recommend this company!
Perfect fit!! Super awesome company to work with. I ordered the cover, it was shipped fast, AND a perfect fit. Great customer service!!!! :)
My hot tub cover was scheduled to be delivered on July 1, 2026. It was delivered Monday, June 29, 2026 yet I was out of town until late on June 29. Item required a signature, which was never provided.
Your web site reflects that items are Made in North America but my cover reflected made in Mexico.
The cover had no defects and the straps were position correctly per my image.
The Back and sides of the hot tub had notices that plates were there which eliminated trying to find them. It ensured the my Caldera Prolift III was properly attached.
The AquaTEX cover material is actually WeatherShield. Weathershield is widely preferred for harsh weather and snow, as its urethane backing offers 3x the strength of vinyl and weighs 25% less. Think this should have been noted during of the selection process.I live in an area with snow and freezing temperatures and this item fits my needs. The fabric is soft to the touch and waterproof. Time will tell if it weathers well.
Overall a good experience. A month from order to completion in my hands with no issues.
Still haven’t received it. Shipped on June 24th and the tracking number doesn’t work. Keep on getting told to be patient.
Great experience really love the product. I feel confident if I should have a concern spamigo will address it and resolve the issue.
Never received my cover after two months.
They gave me my tracking number but can not track it since Jun 24th now Jul 8th.
I hope I did not get scammed after $900 later.
Taking way too long to receive and not getting any updates
It was a great experience and they were great and helping get the right size I needed. The cover is great for our hot tub.
The communication was very good. The product arrived and it fits and I'm pleased with it.
My experience with Spa Migo was beyond expectations, from my initial inquiries talking to two professionals that help me through my order, ensuring that the spa cover I was about to order was the best one for my spa and use. The service I received was better than what I received at Trévi and Club piscine at Gatineau. For equal quality, you beat their pricing by a good margin, The delivery was very close to the date I was given, so I was also very satisfied with the delivery. Your site the steps of my purchase is excellent. When the date of delivery was getting closer, I made a query by email to confirm delivery, and within a matter of hours I received a response, and another email informing me of the delivery. In conclusion, I am a very satisfied customer and I thank all involved in my purchase. Best regards, André in Bouchard.
I had a great experience with this company. The person I talked to about ordering my cover was very knowledgeable and helpful. The cover is exactly as he told me and it fits perfectly.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.