Priority Payment Solutions Reviews 

543
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and patience, making interactions pleasant and informative. Many highlight the exceptional customer service, noting clear explanations and a helpful approach. People appreciate the straightforward process and user-friendly experience, often mentioning competitive rates and cost savings. However, some customers noted concerns about sales representatives providing inaccurate information regarding lower fees, leading to unexpected higher charges or billing for services never utilized. A few people also experienced slow response times from customer service and inconsistent information from different agents, making issue resolution difficult.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Clients share positive opinions on service, with many reviewers praising the professional, transparent, and... See more

Customer service

Users describe positive interactions with customer service, highlighting representatives who are thorough,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as simple, efficient, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting that prices were the lowest and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alexia reached out to me, she was very knowledgeable and professional. There wasn't any pressure from her for me to how without them. She just explained the advantages of being with their company an... See more

Company replied

Rated 5 out of 5 stars

Gabriel took the time to explain all the necessary details and answered all of our questions. Doug was courteous and introduced himself as someone we can rely on if we ever face any technical issues... See more

Company replied

Rated 5 out of 5 stars

Priority pay has been patient with us as we get our ducks in a row to submit our info for the application. We work with Charlie and his communication has been perfect, transparent and friendly. I also... See more

Company replied

Rated 5 out of 5 stars

The Granite shop We just signed up for Priority Payment terminal, and Mark Willis and Doug Pennington were a great help. Mark explained all the steps from A-Z. I am looking forward to receiving the... See more

Company replied


Company details

  1. #2 of 14 best companies in Payment Service
  2. #1 of 3 best companies in Business Development Service
  3. #1 of 4 best companies in Card Processing Service
  4. #6 of 14 best companies in Financial Institution

Written by the company

We are one of the premier credit card processing providers in Canada, with low cost rates, new, state-of-the-art equipment, and no hidden fees. We also offer no contract, no obligation, and no cancellation fee programs to ALL Canadian merchants. Try us at no risk for 30 days now!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

543 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(543)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

très bon service pro de Doug Pennington…

très bon service pro de Doug Pennington et Gabriel Laverdure

April 15, 2026
Priority Payment Solutions logo

Reply from Priority Payment Solutions

Merci beaucoup pour votre confiance et votre excellent commentaire! Nous sommes ravis d’apprendre que Doug Pennington et Gabriel Laverdure ont su vous offrir un service professionnel et à la hauteur de vos attentes. Nous transmettrons vos bons mots à leur équipe. Au plaisir de continuer à vous servir!

Rated 5 out of 5 stars

Super service!

April 15, 2026
Priority Payment Solutions logo

Reply from Priority Payment Solutions

Merci beaucoup! Nous sommes ravis de savoir que vous avez apprécié votre expérience avec notre équipe. Votre soutien est grandement apprécié!

Rated 1 out of 5 stars

Scamer

They are a scammer. They just try to sell you a product and vanish after that. No communication or support at all

March 6, 2026
Rated 5 out of 5 stars

POS SYSTEM

Great service and very much transparent deal from Mark and Doug. Looking forward for the long business relationship.

February 19, 2026

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