FX Payment Solutions Inc. Reviews 

40
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process easy and stress-free. Many people highlight the excellent customer service, noting that staff members are patient, explain details thoroughly, and are always available to answer questions. The service provided is frequently described as reliable and professional, with consumers appreciating the smooth setup process and the efficiency of their new systems. Reviewers are particularly impressed with the user-friendly nature of the products and the dedication to customer satisfaction.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently praising their professionalism,... See more

Service

People report positive experiences with service, often highlighting the outstanding support and... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional and attentive support... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of setup and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charles and Jim have been wonderful! Very helpful and explained every little detail. I've been burned before by a payment processing company so when they approached me about 'FX Payment Solutions',... See more

Company replied

Rated 5 out of 5 stars

i recently purchased the POS system from Clover, and Charles was absolutely amazing!!!, He guided me through the setup process from start to finish and made sure everything was running perfectly. His... See more

Company replied

Rated 5 out of 5 stars

I was skeptical when they contacted me and told me I could see 30% savings on my markup. I get these calls frequently, and normally I dismiss them. But they were patient, and explained everything. The... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Charles for a while now, and he has always been professional, helpful, and trustworthy. He truly takes the time to make sure everything is done right and provides excellent... See more

Company replied


Company details

  1. #6 of 15 best companies in Financial Institution
  2. #3 of 22 best companies in Business to Business Service
  3. #1 of 6 best companies in Card Processing Service
  4. #1 of 4 best companies in e-Commerce Solution Provider
  5. #2 of 16 best companies in Payment Service

Written by the company

We are one of the premier credit card processing providers in Canada, with low cost rates, new, state-of-the-art equipment, and no hidden fees. We also offer no contract, no obligation, and no cancellation fee programs to ALL Canadian merchants. Through these solutions, FX Payments is powering commerce in Canada to help transform the way businesses grow and operate. See what our merchants are saying about us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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4.8

All reviews

(40)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently switched our company's…

I recently switched our company's payment processing services to FX Payment Solutions, and the experience has been outstanding.
Charles Warmack provided exceptional customer service throughout the entire process. He was professional, knowledgeable, patient and never once made me feel pressured to make a decision. He took the time to thoroughly explain everything, answer all of questions, and work around my schedule when I needed extra time.
The pricing and rates offered are significantly better than what we had previously been paying, and the level of support excellent.
It is rare to find both competitive pricing and genuinely attentive customer service these days, but Charles delivered both.

May 11, 2026
Unprompted review
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Welcome aboard Darlene! We are glad that you are with us! Thanks for the great review!

Rated 5 out of 5 stars

What a treat Charles is

What a treat Charles was to chat with, he was very helpful in explaining the ins and outs of the charges, most importantly he explained how the other cc companies upcharge and hide the fees. He has been great to deal with and I am looking forward to dealing with him if and when any issues arise. He was not pushy for a sale like I have been dealing with for the last 2 months with other companies calling daily, he was a real pleasure to deal with. And he is helping us get out of our current contract and assisting with returning our current machines. Has been a really great experience so far:)

April 9, 2026
Unprompted review
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thank you for the amazing review! We are so happy to have you with us!

Rated 5 out of 5 stars

When ever I call Charles with a…

When ever I call Charles with a question or problem he always answers the call. Very pleasant to talk to and always resolves any problem. I just recently changed providers and it was so easy and the new machine is great to work with. So I'm very pleased with the service.

March 13, 2026
Unprompted review
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Customer service is where we shine! Welcome to the team!

Rated 5 out of 5 stars

We have just started with new POS …

We have just started with new POS machine and have no issues. James Farmer was very helpful with the switch.

April 10, 2026
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thanks for the great review! We will pass on the kind words to Jim!

Rated 5 out of 5 stars

Charles came to my restaurant and took…

Charles came to my restaurant and took care of everything in the best possible and most professional way ,it was a great experience from A to Z,HIGHLY RECOMMEND HIM !!!!

April 1, 2026
Unprompted review
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thanks for the amazing review! Welcome to the FX Team, we are so happy to have you! We will pass on the kind words to Charles!

Rated 5 out of 5 stars

Exceptional Service

I spoke with Charles, I was apprehensive at first however Charles really went through every detail and explained all the benefits that the Clover machine has to offer including the savings in fees. Exceptional service from the sales call, then delivery and set up. Very Impressed!!

March 2, 2026
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thanks for the kind words Kim! We will pass this along to Charles. Making it easier to do what you do, all while saving some money is what we are all about! Welcome aboard!

Rated 5 out of 5 stars

Auto Repair Shop

Answered all my question at any time of day or night even if I wasn't sure I was going to switch company

February 11, 2026
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

hey Jackie! Thanks for the great review, and we are happy to have you! Customer service is where we shine!

Rated 5 out of 5 stars

Great Service

James was great and we are really happy with the service and the machine!

February 3, 2026
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thanks for the great review! We will pass on the good word to the team. Welcome aboard, we are happy to have you!

Rated 5 out of 5 stars

Awesome people and great service

Awesome people and great service. Support us all the way after many years working with them they never disappoint me. Highly recommend!

January 29, 2026
Unprompted review
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

We aim to please! Customer service is where we shine! Thanks for staying with us all these years!

Rated 5 out of 5 stars

Charles was more than helpful

Charles was more than helpful! Very professional and able to answer all my questions. We are looking forward to working with Clover.

January 27, 2026
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

We are glad that you are with us! We will pass on the kind words to Charles!

Rated 5 out of 5 stars

Charles walked me through each step and…

Charles walked me through each step and explained everything thoroughly answering all my questions. Made the change to Clover simple.

November 25, 2025
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

We want people to know how simple it is to save! We are happy that you are with us!

Rated 4 out of 5 stars

Charles answered all my questions and…

Charles answered all my questions and set up a "walk through" to get familiar with our new machine! He has been available throughout the process of becoming a new customer. Much appreciated!

November 20, 2025
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

We always make ourselves available, we don't believe in 800 numbers for customer service, (even though we have one just in case!) Welcome aboard!

Rated 5 out of 5 stars

Great company to deal with!

Great company to deal with . Easy to reach. Charles is quick at answering all my questions. Would highly recommend their services.

November 14, 2025
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thanks Stephanie! We are happy to have you!

Rated 5 out of 5 stars

Excellent service from Charles at Clover !

i recently purchased the POS system from Clover, and Charles was absolutely amazing!!!, He guided me through the setup process from start to finish and made sure everything was running perfectly. His patience, professionalism, and knowledge made the whole experience easy and stress-free . Highly recommend working with him !''

October 8, 2025
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

This review is amazing! We will pass on the kind words to Charles and his team. Customer service is where we shine!

Rated 5 out of 5 stars

Charles and Jim have been wonderful

Charles and Jim have been wonderful! Very helpful and explained every little detail. I've been burned before by a payment processing company so when they approached me about 'FX Payment Solutions', I was a little hesitant.
Bottom line, if you want to save $, switch to FX Payment Solutions!
5 STARS!

November 13, 2025
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thanks for the review! We will pass on the kind words to the team. We are glad that you are with us!

Rated 5 out of 5 stars

HAPPY CLIENTS !!!!

We have been set up with the new merchant machine for a week now and WOW! we love it, it is super easy to use and has lots of great perks. Charles is amazing to work with and always a quick phone call away, no call centers to deal with. He has your best interests at heart, helping your business grow and not taking you for granted (--$) AND NO CONTRACT!

October 10, 2025
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thanks Debbie! We will pass on the kind words to Charles! We are happy to have you onboard!

Rated 5 out of 5 stars

Charles is a great person so work with

Charles has been amazing to work with the get me up and running? He was patient and helpful every step of the way. I had and continue to have questions. He responds within a short time frame, is always accessible, has given me solutions to every question I may have. I was using the application within hours of receiving my hardware. It’s intuitive, easy to set up and use, does things beyond what I expected and just looks great sitting in my counter as my new POS. If you are looking for a great POS (and they have a variety of solutions) go for Clover.

September 24, 2025
Unprompted review
FX Payment Solutions Inc. logo

Reply from FX Payment Solutions Inc.

Thanks for the amazing review Tracy! We are verry happy to have you!

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