Product is not like the description. Text description says hand made in India. What arrived is plastic mould with resin and comes from China. I would not recommend this particular product (o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When hadnt received in few weeks i realised coming from china and took the shine off it...weel made and will wear just ashame its plastic and not real...will be being more careful with websites going... See more
Company replied
I ordered two dream catchers and they are divine and beautifully crafted. the feathers are dipped in gold and the stones are stunning … it did take a while to arrive which i was annoyed with the couri... See more
Company replied
Outstanding service! There was a small issue with the condition of the item delivered. When I raised this, I was super-impressed with how seriously they treated my concern. With no fuss, they professi... See more
Company replied
3.6
Average
403 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Olivenorma
Thank you so much for your kind feedback! 💙
We’re delighted to hear that everything you’ve ordered has met your expectations 😊
Your continued support means a lot to us, and we’re grateful to have you as our customer. We look forward to bringing you more great products in the future! ✨
Reply from Olivenorma
Thank you so much for your feedback! 💙
We’re glad to hear that you’re happy with the product, pricing, and overall delivery experience 😊
Your support means a lot to us, and we truly appreciate you choosing us. We look forward to serving you again in the future! ✨
Reply from Olivenorma
Thank you so much for your kind words! 💙
We truly appreciate your support and encouragement. We’ll continue working hard to provide great products and service for our customers 😊
Thank you again for being part of our journey, and we hope to serve you again soon! ✨
Beautiful piece !!!
June 5, 2026
Reply from Olivenorma
Thank you so much for your lovely feedback! 💙
We’re delighted to hear that you love the piece 😊 Your support means a lot to us, and we hope it brings you lots of joy.
Thank you again for choosing us, and we look forward to serving you again in the future ✨
came quick,a good job thanks
June 5, 2026
Reply from Olivenorma
Thank you so much for your feedback 💙
We’re really happy to hear your order arrived quickly and that you’re satisfied with it 😊
We truly appreciate your support and hope to serve you again soon ✨
Reply from Olivenorma
Thank you for your feedback, and we are sorry to hear that the earrings arrived bent.
To help us check this properly, could you please kindly send us a clear photo of the product you received?
Once we review the images, if we confirm it is a product or shipping issue on our side, we will be happy to offer a free replacement for you.
We appreciate your cooperation and look forward to resolving this for you quickly.
Excellent Customer Service
I received my package and when I opened it, there was no ring inside. I got in touch and they were great it sending me a new one which arrived really quickly. The original package had been tampered with on its way to me. I would certainly recommend due to their customer service and the quality of the ring. It's beautiful
June 25, 2026
Unprompted review
Reply from Olivenorma
Thank you so much for your kind feedback 💙
We’re really sorry to hear that your original package arrived tampered with and the ring was missing, but we’re very glad our team was able to quickly resolve the issue and send you a replacement 😊
It means a lot to us that you’re happy with both the customer service and the quality of the ring. Your recommendation is truly appreciated, and we’re happy the final experience turned out well for you ✨
Thank you again for your support! 💍
Gorgeous bracelet and really happy with…
Gorgeous bracelet and really happy with my purchase
June 22, 2026
Unprompted review
Reply from Olivenorma
Thank you so much for your lovely feedback 💙
We’re really happy to hear that you’re pleased with your bracelet and your purchase 😊✨
Your support means a lot to us, and we look forward to serving you again in the future! 💍
Reply from Olivenorma
Thank you so much for your lovely review! 💙
We’re so happy to hear that the bracelet was beautiful and that your mother loved it 😊 That truly means a lot to us!
We hope it made for a special gift, and we really appreciate your support. Looking forward to serving you again in the future! ✨
Very good customer service
Very good customer service. Very responsive and friendly.
June 12, 2026
Unprompted review
Reply from Olivenorma
Thank you so much for your kind feedback! 💙
We’re truly happy to hear that you had a great experience with our customer service and found our team responsive and friendly 😊
Your support means a lot to us, and we’ll continue doing our best to provide excellent service. We look forward to serving you again soon! ✨
Product came quickly
Product came quickly, and was exactly as expected. Unfortunately it was too big, so the customer service team have assisted me in exchanging for a new one. The service has been outstanding 👌
June 5, 2026
Unprompted review
Reply from Olivenorma
Thank you so much for your lovely feedback! 💙
We’re really happy to hear that your order arrived quickly and matched your expectations 😊 While we’re sorry the size wasn’t quite right, we’re glad our customer service team could help you with the exchange process smoothly.
Your kind words about our service truly mean a lot to us. Thank you for your patience and support—we hope your new item will be a perfect fit! 👌✨
Reply from Olivenorma
Thank you so much for your kind review! 💙
We’re so happy to hear that you found the ordering process easy and are pleased with the quality of your purchase. That’s exactly the experience we aim to provide!
We truly appreciate your support and look forward to serving you again soon 😊
Despite pretty rings the fact that the discount code…
Despite the fact that the discount code I was sent by you code didn’t work, ,I am delighted with my rings. They are very pretty and fit perfectly.
April 15, 2026
Reply from Olivenorma
Thank you so much for your kind feedback! 💙
We’re delighted to hear that you love your rings and that they fit perfectly—that’s wonderful to know! ✨
We’re also sorry to hear that the discount code didn’t work as expected. We truly appreciate your understanding, and please feel free to contact our customer service team so we can check what happened and assist you further.
Thank you again for your support—we hope you continue to enjoy your beautiful rings! 💍😊
Outstanding service
Outstanding service! There was a small issue with the condition of the item delivered. When I raised this, I was super-impressed with how seriously they treated my concern. With no fuss, they professionally, respectfully and efficiently shipped another one free of charge that was even better than the original. I can't recommend them highly enough! A pleasure to deal with.
May 2, 2026
Unprompted review
Reply from Olivenorma
Thank you so much for your wonderful feedback! 💙
We’re truly glad to hear that our team was able to resolve the issue quickly and professionally for you. Making things right in a smooth and respectful way is always our priority, and it’s great to know you were satisfied with the outcome.
We really appreciate your kind words and recommendation—it means a lot to us. We look forward to serving you again in the future! 😊
Scammers Poor quality products arriving…
Scammers Poor quality products arriving from China, terrible return policy(wonder why). They try to convince over and over again to keep their products, don't want returns, and once they approve the return, you have to pay and they don't give refund. Scammers.
April 1, 2026
Unprompted review
Reply from Olivenorma
Thank you for your feedback. We’re sorry to hear that you feel disappointed with your experience.
We’d like to clarify a few important points:
Regarding returns, we do not refuse returns or avoid refunds. However, like many international retailers, returns are subject to our policy, which may require customers to cover return shipping costs, or in some cases, choose a more convenient resolution (such as partial refund or replacement). This is due to cross-border shipping and customs handling costs.
We also want to be clear that we never force customers to keep products. We always aim to offer solutions such as replacement, exchange, or refund depending on the situation and product condition.
That said, we are sorry if our communication felt repetitive or unhelpful—that is not our intention. We always try to find a fair resolution for both sides while following our policy.
If you would like, please share your order number so we can review your case again and see if there is anything further we can do to assist you.
A+ Business!!!
Super friendly and professional staff! They went above and beyond to make sure I was satisfied. Definitely worth 5 stars!
April 23, 2026
Unprompted review
Reply from Olivenorma
Thank you so much for your amazing review! 💙
We’re really happy to hear that our team could provide you with friendly and professional service, and that we were able to go above and beyond for you.
Your 5-star rating means a lot to us, and we truly appreciate your support. We look forward to serving you again soon! 😊
I like the quality of these meaningful…
I like the quality of these meaningful gifts. They are so beautiful to look at and to handle. I ordered three to begin with and was so impressed I ordered 3 more.
The gift boxes and packaging complete the items.
The price is very competitive and good value.
Ordered 8/1/26 and 15/4/26
January 8, 2026
Unprompted review
Reply from Olivenorma
Thank you so much for your detailed and thoughtful review! 💙
We’re really happy to hear that you’re enjoying the quality and design of the products, and that they feel beautiful both to look at and to handle. It’s especially great to know that your first order impressed you enough to come back for more—that means a lot to us.
We’re also glad the gift packaging and boxes added to the overall experience, and that you find the value and pricing competitive.
Thank you again for your support and trust over multiple orders—we truly appreciate it! 💙
It came fast and delivered with care
March 15, 2026
Reply from Olivenorma
Thank you so much for your kind review!
We’re glad to hear your order arrived quickly and safely—that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to serving you again soon! 💙
When hadnt received in few weeks i…
When hadnt received in few weeks i realised coming from china and took the shine off it...weel made and will wear just ashame its plastic and not real...will be being more careful with websites going forward
April 17, 2026
Unprompted review
Reply from Olivenorma
Thank you for your feedback. We’re sorry to hear that the shipping time and product expectations affected your experience.
As our products are shipped internationally, delivery can sometimes take a bit longer depending on the destination. We always try to make this clear in our shipping information so customers know what to expect.
We’d be happy to check the exact material details for your specific order and clarify everything for you. Could you please share your order number with us?
Once we have it, we’ll review it and provide you with accurate information regarding the items.
Thank you!!
Thank you! The quality of the gifts in our games are exceptional! And so well packaged!
March 7, 2026
Reply from Olivenorma
Thank you so much for your kind words!! 😊
We’re thrilled to hear that you loved the gifts and packaging — we always try our best to make every detail special. 🎁✨
Your support truly means a lot to us. We hope you continue to enjoy everything, and we look forward to serving you again soon! 💖
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.