I just received my first order and I was truly amazed by the style and fit. The quality is also excellent, especially for the price. I immediately placed another order because I had an extra disco... See more
Company replied
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I just received my first order and I was truly amazed by the style and fit. The quality is also excellent, especially for the price. I immediately placed another order because I had an extra disco... See more
Company replied
At the moment I can only give 4 stars...I just ordered some shoes and haven't received them yet but customer service was amazing! Easy to order, information written in detail...I'm very excited to the... See more
Company replied
It's a scam. Selling low quality with nice marketing. My shoes smelled terribly of chemicals, which doesn't suggest high quality. The return shipment is to be sent from Germany to Canada at my expense... See more
Have not yet received product, but impressed by the spring discount so much that could not afford to pass up the opportunity to order! Since returns are easy, I even ordered two different sizes. Optim... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
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How do I send something back no receit
In parcel so we're do resend back to please
It's a scam. Selling low quality with nice marketing. My shoes smelled terribly of chemicals, which doesn't suggest high quality. The return shipment is to be sent from Germany to Canada at my expense. The company offers you after this trouble a discount if you keep the shoes.
I ordered a blazer in mid June, had excellent customer service and updates , I received it few weeks later , with poor quality fabric and a bad smell.
It is suppose to be free return but it is not and also you need to send t to Canada. It also didn't look like the picture and the fabric was so cheap and thin and transparent ... Of an office blazer. No hassle they say... Well it's a lot of hassle as the return to Canada costs more than the product and I have to pay for it .
They offered me 15% money back or ship it with a tracking number to Canada on my own cost .
So far so good. Fast order preparation and good communication.

Reply from Redlich Becker
This company is a scam. Buyer beware- their shipping takes ages and when whatever you bought finally arrives, you'll realise it's terrible quality. Plus, if you want to return it they require you to pay for tracking to Canada, which will cost more than the items themselves and, as they are fully aware, makes it not worth your time or money to try and get a return. I purchased a pair of shoes that came wrapped in a plastic bag and layers of tape. They were misshapen, horrible quality and not even close to the size they were labelled as.
Absolutely awful!! Do not order from here. I ordered a pair of boots, waited over 4 weeks for them to arrive and when they did they were nothing like the image on the website. This site misleads people and robs thems of their money. As for getting a refund for an item you never ordered, good luck!! Impossible customer service by a bot called Emilia or Heidi, relentless emails from them yet no regard for basic consumer rights. Do yourself a favour, save your money and block this site from ever appearing on your search engine as it is a complete SCAM!!!
Smooth and easy service. Definitely recommended

Reply from Redlich Becker
I actually regret giving this company a positive review after my first order.
My first purchase went well, so I assumed this was a trustworthy company. Unfortunately, my experience with my second order completely changed my opinion.
I received the wrong swimsuit, and the item also had a manufacturing defect. Despite providing photos immediately, I received repeated responses saying the issue was “being investigated,” but no real solution was offered. Instead, I was expected to pay for the return shipping of an item that was both incorrect and defective. In my experience, the customer service was extremely frustrating and focused on avoiding a proper resolution.
Personally, the whole return process felt so difficult that it made me question the reliability of the company. They respond very quickly, but the replies seemed repetitive and did not actually resolve the issue.
Another thing I found concerning was that the clothing I received did not have labels indicating the material composition.
I was genuinely happy with my first order, but now I realize I was simply fortunate that nothing went wrong. The true test of a company is how it handles problems, and unfortunately, this company failed that test for me. They have lost what would have been a loyal customer.
Based on my personal experience, I cannot recommend buying from this company if you want the reassurance of reliable customer service and a straightforward returns process.
Billige Ware, Rücksendung nach China oder Kannada. Finger weg!!!
Heavy fraud, AI generated email responses, fishing with 100% refunds but then telling it is wrong, only 50% voucher, don´t touch, heavy fraud
At the moment I can only give 4 stars...I just ordered some shoes and haven't received them yet but customer service was amazing! Easy to order, information written in detail...I'm very excited to the shoes and I hope to change my 4 star rating to 5 star!

Reply from Redlich Becker
Everything went well with the ordering. Will definately be back
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