Galaxus.ch Reviews 

36,077
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Tv was delivered on the day I specifically asked not to de delivered by both Galaxus and the delivery company. I was even emailed by Galaxus that my package would be delivered as I asked. This could h... See more

Rated 5 out of 5 stars

My last order was iPhone 16 128 GB, i’ve ordered it on Friday and today (Monday) received it and activated. The service is amazing, i’ve already ordered another iPhone 16 year and a half ago and had n... See more

Rated 5 out of 5 stars

Large choice of products, great website to navigate, fast delivery. The good brand moisturiser I bought last week was Fr 20.- cheaper than in the shop :). Galaxus is my go-to online shop when I come t... See more

Rated 5 out of 5 stars

Fast ordering with clear product descriptions and fast delivery. Invoice by e-mail. They have a large range of tech products. This time I ordered a replacement Li-Ion battery for a Dyson vacuum clean... See more

Company details

  1. Computer Accessories Store
  2. Children's Store
  3. Electronics Store
  4. Health and Beauty Shop
  5. Office Supply Store
  6. Sex Toy Store

Written by the company

Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(36,077)

15,624 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery

Tv was delivered on the day I specifically asked not to de delivered by both Galaxus and the delivery company. I was even emailed by Galaxus that my package would be delivered as I asked. This could have been a disaster. Actual product was fine so far. So I am writing this review several hours before I should have received the shipment.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

My last order was iPhone 16 128 GB

My last order was iPhone 16 128 GB, i’ve ordered it on Friday and today (Monday) received it and activated. The service is amazing, i’ve already ordered another iPhone 16 year and a half ago and had no problems at all too. Highly recommend

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

The greatest webstore

Amazing webstore. Great selection. Outstanding costumer service. Competitive prices. There is really nothing bad at all about Galaxus!

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

efficient and serious

Very useful app to find anything and compare prices. Delivery always worked correctly. Products as described. THANK YOU GALAXUS TEAM!

July 10, 2026
Unprompted review

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