Tv was delivered on the day I specifically asked not to de delivered by both Galaxus and the delivery company. I was even emailed by Galaxus that my package would be delivered as I asked. This could h... See more
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See what reviewers are saying
My last order was iPhone 16 128 GB, i’ve ordered it on Friday and today (Monday) received it and activated. The service is amazing, i’ve already ordered another iPhone 16 year and a half ago and had n... See more
Large choice of products, great website to navigate, fast delivery. The good brand moisturiser I bought last week was Fr 20.- cheaper than in the shop :). Galaxus is my go-to online shop when I come t... See more
Fast ordering with clear product descriptions and fast delivery. Invoice by e-mail. They have a large range of tech products. This time I ordered a replacement Li-Ion battery for a Dyson vacuum clean... See more
Company details
- Computer Accessories Store
- Children's Store
- Electronics Store
- Health and Beauty Shop
- Office Supply Store
- Sex Toy Store
Written by the company
Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.
Contact info
Pfingstweidstrasse 60b, 8005, Zürich, Switzerland
- +41445759500
- galaxus.ch
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order was processed fast and correctly
The order was processed fast, and I recieved the goods the next day
Even from two different vendors
Always very fast when items ordered are…
Always very fast when items ordered are in stock
Delivery
Tv was delivered on the day I specifically asked not to de delivered by both Galaxus and the delivery company. I was even emailed by Galaxus that my package would be delivered as I asked. This could have been a disaster. Actual product was fine so far. So I am writing this review several hours before I should have received the shipment.
I am very satisfied
I am very satisfied with both order and delivery. Fast and reliable, delivered at my door.
My last order was iPhone 16 128 GB
My last order was iPhone 16 128 GB, i’ve ordered it on Friday and today (Monday) received it and activated. The service is amazing, i’ve already ordered another iPhone 16 year and a half ago and had no problems at all too. Highly recommend
My go-to online shop in Switzerland
Large choice of products, great website to navigate, fast delivery. The good brand moisturiser I bought last week was Fr 20.- cheaper than in the shop :). Galaxus is my go-to online shop when I come to Switzerland!
Frictionless
Website easy to navigate. No hidden costs that only appear when you are about to check-out. Fast delivery.
The greatest webstore
Amazing webstore. Great selection. Outstanding costumer service. Competitive prices. There is really nothing bad at all about Galaxus!
Always here when you need them
Always here when you need them, quick and reliable
I received a package from Galaxus that…
I received a package from Galaxus that wasn’t mine. I had to go figure out where the lady lives since it wasn’t far from our house.
Great service
Great service, fast delivery. My go to for electronics accessories. Galaxus/Digitec
efficient and serious
Very useful app to find anything and compare prices. Delivery always worked correctly. Products as described. THANK YOU GALAXUS TEAM!
Very fast delivery
Excellent customer service very quick…
Excellent customer service very quick delivery and very happy 😊 thank you
Very easy and efficient!
The purchase was very easy and Djordje was very helpful and fast in his replies for some questions I had. Fully recommend.
I always have a good experience with…
I always have a good experience with Galaxus switzerland, thank you
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