Emmers Equestrian Reviews 

1,329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery, with many receiving their orders quickly and on time, often within just a few days. People consistently commend the excellent quality of the products, noting that items arrive in perfect condition, are well-packaged, and precisely match their expectations. The overall service is often described as efficient and professional, making the entire purchasing journey smooth and hassle-free. The online ordering process is widely praised for being smooth and easy, with clear communication and reliable updates on shipping status. Reviewers appreciate the helpful and patient customer support, alongside a fantastic selection of top-of-the-line equestrian equipment.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick delivery... See more

Product

Customers had positive experiences with products, frequently highlighting their high quality and excellent... See more

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the smooth process from ordering... See more

Quality

Reviewers mention positive feedback about quality, with many highlighting the high quality of products such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very quick delivery, many available sizes, made it very easy for me to find boots seeing as I have a weirdly proportioned foot. The boots came in Greta condition and fitted perfectly!

Company replied

Rated 5 out of 5 stars

The jacket was delivered fast! Samshield michaela jacket seems to be warm and great with wet and cold weather. The only thing is, that one of the hood snap buttons broke, while trying to open the... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Emmers online service. Everything was smooth, quick, and very professional. Their support team responded promptly and clearly, and I got the help I needed without any del... See more

Company replied

Rated 5 out of 5 stars

this is my go to store for all my equestrian needs, whether i was in europe or at home where i shop online. delivery is fast too👍🏼

Company replied


Company details

  1. Equestrian Store
  2. Clothing Store
  3. Saddlery
  4. Tack Shop

About Emmers Equestrian

Written by the company

Emmers Equestrian can be described as equestrian heaven for horse riders worldwide since 1983.
Their 3 stores and online shop are equipped with the largest stock in equestrian luxury brands, a customer-friendly service and the most professional support.
Other customers say: “Emmers can be described as a must-visit theme park for equestrians... Like when you tour the Paris region, the Eiffel tower is on the itinerary, just like Disneyland."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,329)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality-fast delivery

Erreplus saddle pad size L is of very high quality and fits perfectly to erreplus dressage saddle connect 18“, was recommended by our saddle fitter. As on stock, I bought it from emmers.

June 11, 2026
Unprompted review
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! Great to hear that you’re happy with the quality of your purchase and our fast delivery. We hope you enjoy it!

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Best Equestrian Store!

During a recent trip to Belgium while horse shopping, I finally had the opportunity to visit Emmers Equestrian after hearing so many wonderful things about it—and it exceeded every expectation.
I was absolutely blown away by the store. They truly have everything a horse lover could ever need. The selection is incredible, with top-of-the-line products, beautifully organized displays, and a shopping experience that is second to none. Every detail of the store reflects a passion for horses and equestrian sport.
Even though I live in the USA, I will absolutely remain a loyal customer. Emmers Equestrian has set the standard for what an equestrian store should be, and I can't wait for my next visit. Highly recommend to anyone who loves horses and quality equestrian equipment!

May 20, 2026
Unprompted review
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you so much for your lovely review! We’re truly happy to hear that your visit to our store exceeded your expectations. It means a lot to know that you enjoyed our selection, the presentation of the store, and the overall shopping experience. We’re grateful for your trust, even from the USA, and we look forward to welcoming you again on your next visit!

Senna - Emmers Equestrian

Rated 3 out of 5 stars

Very good service

Very good service, I was just disappointed with the £40 tax I had to pay on delivery which I was unaware of.

May 29, 2026
Unprompted review
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for leaving your review.

We are glad to hear that you were satisfied with our service. We are sorry to hear that you were surprised by the import tax. Unfortunately, this is beyond our control, as these charges are determined by customs in the country of destination.
When goods are exported outside the EU, VAT is not charged at the time of placing the order with us. However, import duties and/or taxes may still be charged by customs upon delivery.

Nevertheless, we hope you are satisfied with the goods and wish you lots of enjoyment with them.

Kind regards,
Nina - Emmers Equestrian

Rated 3 out of 5 stars

Fast delivery, nice looking jacket, but strange smell

The delivery was fast. I was always informed by email about every stage. The jacket I ordered looks nice.

But it smells strangely, musty, as if it hang on an attic for years.

May 11, 2026
Unprompted review
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for taking the time to leave your review.
We are happy to hear that the delivery was fast and that you like the jacket. We are sorry for the inconvenience regarding the smell.
In the future, please feel free to contact our customer service team about this, so we can look into it for you: hello@emmers.eu or +32 (0)11 664 773.
Nevertheless, we hope you are satisfied with your order and wish you lots of enjoyment with them.

Kind regards,
Nina - Emmers Equestrian

Rated 5 out of 5 stars

Everything perfectly thank you

Everything perfectly thank you

March 6, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your kind review! We’re happy to hear that everything was perfect. You’re very welcome, and we hope to see you again soon.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Super friendly and helpful staff

Super friendly and helpful staff. Great choice of products.

March 2, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your kind review! We’re delighted to hear that you found our staff super friendly and helpful, and that you’re happy with our wide range of products.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality

February 24, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! Glad you’re happy with the quality.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Everything in storage. Super happy :))

February 19, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! Great to hear everything was available and arrived quickly.

Senna - Emmers Equestrian

Rated 3 out of 5 stars

Expesive but good

A product i previusly could by here in sweden but not anymore. It is very good for the infections on the lower leg on horses (rasp och mugg). Getting it via post basically dubbled the cost. Still it is so good that it's worth it

February 8, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review.

We understand that shipping can make the total price higher. Please note that we work with fixed shipping costs for deliveries to Sweden, which are unfortunately unavoidable for international orders.

If you would like to discuss this further, you are always welcome to contact our customer service team via hello@emmers.eu
or by phone at +32 (0)11 664 773.

Kind regards,
Nina - Emmers Equestrian

Rated 5 out of 5 stars

I only order from Emmers

I only order from Emmeres because they have super discounts, amazing variety, although some other companies offer free shipping after certain amout, Emmers shipments arrive in 3 days.

January 31, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! We really appreciate your loyalty and are happy you enjoy our variety and fast delivery.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

easy Cross-border transaction

Very fast delivery to Germany (product was sold out in Germany);
easy handling of the purchase (incl. order and payment);
we‘re very happy with the product

January 21, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! We’re happy everything went smoothly and that you’re satisfied with your purchase.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Like my new riding breaches very much

Like my new riding breaches very much, my order was delivered within 2 days. Thank you very much.

January 21, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! We’re glad you’re happy with your new riding breeches. Enjoy it!

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Nice product

Nice product. Quick delivery

January 16, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! Glad you’re happy with your purchase.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Perfect

Everything was perfect

January 16, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! We appreciate it.

Senna - Emmers Equestrian

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