1st time I’ve heard of Dressinn was online, was a bit wary of ordering but went with the purchase as all recognised safe ways to pay were an option. Received my order less than a week later. Would rec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Item arrived damaged. It has become very difficult to contact support now with how they've reconfigured their website - an app now has to be downloaded to access your account to open a ticket. Their... See more
Company replied
What a fantastic service. Searching for a better price on an item in the UK I found their website showing a great saving if buying from Italy. I was a little suspicious but everything looked good and... See more
Company replied
Delivered quickly! Had an issue with my sliders they were faulty takes few days for reply then asked to upload pictures to show fault waited few days later then told I would be refunded, Refund came a... See more
Company replied
Company details
Written by the company
Dressinn is a one-stop shop for the best deals on branded clothing, shoes and accessories. At Dressinn the lowest prices are guaranteed, and men, women and children can find stylish items from brands such as Superdry, Levi’s, Wrangler, Hugo Boss, Lacoste and Pepe Jeans. With hundreds of styles of dresses, jeans, shirts, shoes and children’s clothes, Dressinn has something for everyone – and all at the best price possible – through the site’s exclusive offers, outlet sales, model sales and flash offers. Dressinn is one of the 18 stores specialized in sports within the Tradeinn group, with over 2.5 Mio legitimate products in a HQ storage of 30.000m2 and over 10.000 trusted brands available to ship to 180 countries around the world.
Contact info
Calle Pirineus 9, 17460, Celrà, Spain
- 972 75 50 62
- support@tradeinn.com
- dressinn.com
4.0
Great
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful coat of good quality
Beautiful coat of good quality. Delivery was within a week.
July 8, 2026
Unprompted review
Great web site
Great web site, good communication from the company. Pleased with my purchase of gold flitflop flipflops good price and prompt delivery would recommend
July 3, 2026
Unprompted review
Smooth easy transaction
Smooth easy transaction. Loving my new linen Levi’s . Hanging up in my bedroom so I can just look at them at moment 😂😅.
July 8, 2026
Unprompted review
The seize was too small
The seize was too small. I ordered the same seize of the same shirt I already have in 2 other colours.
This is the second order I placed what not meet my expectations. Will be the last one .
July 1, 2026
Unprompted review
Reply from Dressinn
Hello,
We are truly sorry that your experience did not meet your expectations, and we sincerely apologize for the inconvenience with your order. We want to get this sorted out for you as quickly as possible.
If you have received an incorrect, defective, or different item from the picture, please don't worry, we've got you covered. Please log into your account and head to "My Orders". Click on the order, select the reason that best fits your situation, and follow the instructions to start the return. Our support team will give your case priority.
We have already shared your feedback with our internal team so we can keep improving day by day. Your trust means everything to us.
Warm regards,
Quite good
Quite good, delivery ok, a bit later than announced, still good
July 1, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Very disappointed at Dressinn
Very disappointed at Dressinn. I purchased clothes on 15.09.2025 with order number 62058647. Until today I have not received my order. They told me there were some delivery issues repeatedly every time I contacted them. I asked them to refund me if they couldn’t sort the issues out, they did not. And now they’re not even responding to my emails. My money is gone and I have nothing to show for it
July 13, 2026
Unprompted review
Reply from Dressinn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
We have taken your feedback on board and shared it with the relevant department to continuously improve the quality of our service.
If you need any further information or assistance, please contact our customer service by sending an email to support@tradeinn.com.
Please accept our apologies for any inconvenience caused.
Sincerely,
Shoes arrived in perfect condition
Shoes arrived in perfect condition, in time. Great service
July 1, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Fast shipping
Fast shipping. Quality products for cheaper prices.
Never disappoints.
July 6, 2026
Unprompted review
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
If there would be an easier and cheaper…
If there would be an easier and cheaper return possibility.
July 1, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
First time ordering here
First time ordering here, everything went smooth, good communication and delivery, as it should be. Will return the next time I am looking for something.
July 2, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Great company until you have a return
Great company until you have a return. They charge £11.49 to return an item. Outrageous.
July 4, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you very much for reaching out and sharing your feedback. Your opinion is key for us to keep improving every day.
We completely understand your perspective regarding return costs. We want to be fully transparent with you: we implemented this measure to help reduce the environmental impact caused by constant round-trip shipping.
That being said, please note that if the reason for your return is due to a defective, incomplete, or incorrect item that does not match the website, we will cover all return costs.
We have shared your comments with our team so they can be carefully considered in our future decisions.
Thank you again for helping us improve.
Best regards,
Great product and very fast delivry
Great product and very fast delivry. I'm very happy,
July 7, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Excellent product, great service.
Excellent product, 100% authentic. Great price and fast shipping. Couldn’t be happier!
July 3, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Easy to place order and order delivered…
Easy to place order and order delivered very quick great service
July 2, 2026
Unprompted review
Reply from Dressinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Package came open impossible to return
Package came open. It’s impossible to make a return as the only company they do returns from are nowhere in the area. Tried contacting the company and keep getting an automated reply. Will never order from them again!
July 1, 2026
Unprompted review
Reply from Dressinn
Dear Customer,
We are very sorry for any inconvenience caused. In this case, if you have received an incorrect, defective, or incomplete product, or if you simply wish to return it, please submit a return request through your customer account.
To do so, please log into our website at the top right corner using your email address and password, and go to "My Orders". Then, click on the relevant order, select the reason that best fits your situation, and follow the on-screen instructions.
Furthermore, we have taken your feedback on board and shared it with the relevant department to continuously improve the quality of our service.
If you need any information or assistance, please contact our customer service by sending an email to support@tradeinn.com.
We apologize for the inconvenience.
Best regards,
Shipped quickly and lovely packaging
Shipped quickly and lovely packaging. Parts are as described and well made.
July 3, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
excellent choices and great prices but…
excellent choices and great prices but delivery took very long
June 26, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Delivery is not super fast
Delivery is not super fast, but acceptable. Price is good and information is also good
July 1, 2026
Unprompted review
Reply from Dressinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Great service
Read some negative reviews but had a very positive experience ordering Timberland sandals which were delivered quickly. Great service
July 3, 2026
Unprompted review
Reply from Dressinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.