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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, most reviewers were let down by their experience overall. Customers frequently found the products to be ordinary fans, not the advertised air coolers, failing to provide actual cooling despite claims of 'freeze functions' or water tanks. Many expressed significant frustration with the high prices, considering the items vastly overpriced for what they received. Some people were dissatisfied with the refund process, encountering difficulties with returns to distant locations and high shipping costs. Additionally, some customers reported not receiving their orders, while others noted the product's short battery life and noisy operation.

What people talk about most

Product

Customers consistently note negative experiences with product, often describing it as a cheap, weak plastic... See more

Order

People report negative experiences with order, with many customers stating that their ordered items never... See more

Refund

Reviewers highlight negative aspects of refund, with many expressing frustration over difficulties in... See more

Price

Reviewers express strong dissatisfaction with the price of the product, often feeling it is significantly... See more

Value for money

Consumers express strong dissatisfaction with the value for money, frequently describing the product as a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

£60 for something that just blows air around. Coldeez cooling ace is utter garbage they say on their website this cools any room in seconds absolute lie! It says it has a freeze function which aga... See more

Rated 1 out of 5 stars

Delivered today, the picture of the machine shows all the different parts but nothing mentions water tank, there are no instructions on how to open the tank or where it is, i have pressed everything o... See more

Rated 1 out of 5 stars

We ordered this fan with the recent hot weather being uncomfortable to sleep in. It is just a normal bog standard mini tower fan! Kicks out normal air, not cold at all and is quite noisy! Really disap... See more

Rated 1 out of 5 stars

Another customer who stupidly ordered before checking reviews! The company has taken more money from my account than they should have! I only ordered today, and have tried to cancel and request a refu... See more


Company details


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1.2

Bad

TrustScore 1 out of 5

117 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(117)

84 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish I had read the reviews before…

I wish I had read the reviews before making the mistake of purchasing this item. It is not at all as advertised - I received a Constant Wind Speed Tower Fan". It is not at all like the Coldeez Cooling Ace - a 'portable AC unit that provides reliable cooling technology'. Absolute rip off and scam. Cheap fan that does not cool and is not worth the money. Totally misleading advertising. Not a British company - is based in Hong Kong.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Scam cooling fan

Complete scam. Wish I would have checked on here before parting £66 for a cheap fan made in China. Very sophisticated website. But completely fake.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

This product is not as advertised

This product is not as advertised. It's a basic fan, not a cooler. Claims that it cools a room from 92f to 62f in two minutes are an absolute lie. I tested Coldeeez's top output against my cheap £5 fan. Both emit just 40w airflow. Totally overpriced. This product and the people selling it are all guilty of a SCAM

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

No water unit. Waste of money

No Coldeez branding on product, packaging or instructions which made me suspicious. This is branded M60 and has no water tank which was the key feature of the coldeez unit. Do not waste your money on this product

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Total Ripoff

Total Ripoff. DO NOT BUY. Advertised to cool a room in 90 seconds. It's TINY. It wouldn't cool a room in 90 minutes. It's just a portable personal fan. No A/C at all. False advertising.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, I asked them how to send it back, on the website it says return if not happy, they don’t tell u it has to be sent to Hong Kong, they offered me £8 to keep it!!!!!

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Scam tiny tower fans

These are only small tower fans no bigger than a ruler. Do not be fooled by the adverts. Ordered 2 paid £129 in total for something not even worth £10. Do not cool a room at all think said can only be bought direct from them on amazon for £30 which still wouldn't pay.
Have returned at cost of £20 as they come from China not waiting to see it i will be refunded as promised in the 30 day return guarantee. Check to offer $15 refund instead of returning. No good if could would not give any stars

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

USELESS FAN

First of All, sell the product you advertise. £74 for something only worth about £15. Just a normal fan. My advice would be, stay away from this product. I have a normal fan that blows cooler than this. It's got to be a scam.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

How did I fall for this trash.....It is…

How did I fall for this trash.....It is not an Air Conditioner, it does no cooling whatsoever, instead it is just another fan and very low powered at that. Completely useless and the opposite of the sales description.
An underperforming fan at a grossly inflated price.
Do not waste your money.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Chinese company

Thought it was a uk company so bought one at £59.99 the final price was £73.99 !! Eight pounds P&P plus 4.99 for something I did not order. I cancelled immediately by emailing a very small contact email hardly noticeable at the bottom of the page. To my amazement that contacted me back standard Ai generated emails and said I would get a refund within 2-3 working days. On the third day I emailed again and they said it had been processed. I got my refund of £68 +More emails them saying I had been fully refunded! I then emailed in no uncertain terms that they still owed me £5.99 and that nowhere were there any t&c’s stating that they would only partially refund therefore this was fraud and should immediately refund the remainder. They said it was being processed and after a few more days of chasing my £5.99 (my money not theirs) I got the refund. I am pleased I got a refund relatively quickly but really annoyed that I fell for it in the first place. So they get a 1* for giving me a refund!!!

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

Fans not Coldeez cooler ace

I received 3 of these fans,I too like many other customer expected a water tank to support the freeze cooling on the highest setting..no tank..I asked on google which said it was at the back,I undid the 2 screws,nothing comes apart.all moulded plastic..I originally contacted my credit card company as not received,then they came via yodel…now I’ve contacted them saying received but not as shown on advert..I have offer £15 back instead of sending them
Back and paying the postage to china,I replied asking for more as these sell for a lot less than what I paid…I have also instructed my bank to pushed the charge back..hope everyone gets there money back

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Even one star is high for the product

Even one star is high for the product . It is cheap weak plastic fan that should not cost more that £10 I paid £80 with the shipping cost , I feel I have been robbed by a misleading add of an AC , I got a weak fan . Do not fall into this trap
Maya

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Coldeez M60 tower fan

Also had problem locating where you are supposed to put the water into the Coldeez cooling AC. There are no instructions in box and no obvious markings on fan itself. Can anyone help??

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong Item delivered

I received a tower fan and not the Coldeez ace that I had ordered. They offered me $15 rather than send it back as they wanted me to pay the return postage. I feel that this is a con and do not any circumstances buy this.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam that is preying on those…

This is a scam that is preying on those struggling in the heat. There is no evaporation unit, it's a fan from China. I'm trying to get a refund on behalf of my old dad, they say he has to return to China. Looking to PayPal for compensation. Avoid.

July 10, 2026
Unprompted review

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