Art On Stone Reviews 

561
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their sturdiness, clear images, and beautiful final results that often exceed expectations. The ordering process is described as seamless and easy, with many appreciating the company's attention to detail and ability to enhance photos for the best possible outcome. Reviewers also highlight the excellent service, characterized by clear communication, timely delivery, and impressive packaging that ensures items arrive safely. Many people were delighted by the inclusion of free gifts and extra items, making their purchases even more special. However, some customers experienced issues with order accuracy, such as receiving someone else's order or concerns about color brightness in their custom pieces.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently expressing satisfaction with the quality and... See more

Quality

Consumers find quality to be positive, with many expressing delight over the superior quality and excellent... See more

Order

Customers had positive experiences with order, with many expressing high satisfaction and repeatedly ordering... See more

Service

Customers consistently note positive experiences with service, describing it as fabulous, quick, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Art on Stone prepared custom coaster sets for all the delegates and speakers at Sport Event Exchange BC 2025. We received comments from delegates all day stating how beautiful they were, what great qu... See more

Company replied

Rated 5 out of 5 stars

Our art on stone project turned out amazing! We ordered a custom 6x6 vertical triptych mounted on barn board. The pictures were clear and the product was very sturdy and well made. The company is also... See more

Company replied

Rated 5 out of 5 stars

I submitted and number of photos and they came back with better versions of what I sent. Especially eliminating background people etc. They also focused on enhancing where the granite works best. I... See more

Company replied

Rated 5 out of 5 stars

You never know how your photos will show up on custom gifts, but they made the process easy (not too many editing features, not allowing photos below a certain size). They turned out wonderfully.

Company replied


Company details

  1. #1 of 6 best companies in Decoration and Interior Design Store
  2. #1 of 5 best companies in Corporate Gift Supplier
  3. #1 of 2 best companies in Photography Service

Information provided by various external sources

We create personalized photo gifts of coasters, trivets and larger custom stones from your own photos or from our original JDN Photography Canada award-winning collections. Art On Stone pieces are created by hand in Horseshoe Valley, Ontario, Canada using an artist’s touch to ensure the absolute best quality for your own ‘art on stone’.


Contact info

4.9

Excellent

TrustScore 5 out of 5

561 reviews

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4.9

All reviews

(561)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

White Quartz Worktops - Excellent

We had Artists in Stone replace our old black laminate worktops with new “Cosy Stone Hielo” white quartz worktops and we are so pleased with the result. The product lifts the kitchen, making it much brighter.

I also cannot recommend Artists in Stone themselves enough. They were brilliant. Helpful, friendly, and provided excellent workmanship.

Highly recommend going to see their workshop.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product and great service

I'm extremely happy with the service and finish products. They're patient and very helpful during the process. The packaging is great with sustainability in mind. The whole process is smooth and finish products well worth it.

June 15, 2026
Rated 5 out of 5 stars

Great gift ideas

I purchased these as a gift and it was well received.
I’m very happy with it. Delivery was prompt and the items were carefully packaged.
I’ve ordered before and will order another time as I’m very happy with your product.

June 7, 2026
Rated 5 out of 5 stars

Wonderful gifts, ships quickly

We have used their coasters as gifts a couple of times now and they are always so well-received! They ship impressively fast for a personalized gift, which is always appreciated.

June 4, 2026
Rated 5 out of 5 stars

Arrive quickly

Arrive quickly. Well packed to make sure nothing was damaged. The coasters and trivet were perfect. My photos look great on the stones. These will be enjoyed for years to come and the memories as well. Thank you.

May 27, 2026
Art On Stone logo

Reply from Art On Stone

Thank you so much for your kind review!
We’re truly grateful that you trusted Art On Stone with your beautiful photo memories on both coasters and a trivet. It means a great deal to us to know the pieces arrived quickly, were well packaged, and turned out exactly as you hoped.
We appreciate your support of a local Canadian business, and we’re honoured to have created keepsakes that will help preserve your memories for years to come.

Rated 5 out of 5 stars

EXCELLENT WORK!

Sorry for my delay in reviewing. I just opened your package today on May 9th. Your work is fantastic!
I'm SO grateful I found you, and can't thank you enough for superior quality and excellent work.
I can't wait to place another order with you! You should set up at ART in the PARK in Windsor, or even at Hogs for Hospice in Leamington in August to get more exposure. I can't thank you enough!

April 13, 2026
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Reply from Art On Stone

We're so pleased that you discovered Art On Stone and chose us for your first custom photo coasters and trivets. It means so much to hear that you were impressed with the quality and craftsmanship, and we're grateful that your order exceeded your expectations.
Thank you for your support and for welcoming Art On Stone into your home Elisabeth. We look forward to your future orders ☺

Rated 5 out of 5 stars

Fantastic Service!! Highly Recommend!!

Jan and Tamara worked hard with me to make just what I wanted.. from the shading of the colors to the placement of my photos on the item. Their promptness in communication and delivery is 10 out of 10!! Great people and great service!!! I’m VERY happy with my order.

April 27, 2026
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Reply from Art On Stone

Thank you so much for your wonderful review, Ruth!
It was truly a pleasure working with you on your first Art On Stone order. We're so glad we were able to fine-tune the colouring and make the images look just right. Sometimes those small adjustments make all the difference, and we're always happy to work closely with our customers to achieve the perfect result.
As artists and photographers ourselves, we take great pride in being hands-on throughout the process, paying close attention to every detail, from image placement and colour balance to communication and final production. Providing exceptional customer service and creating products that our customers love is at the heart of everything we do.
Thank you for placing your trust in us and for taking the time to share your experience. We are thrilled that you're so happy with your order and look forward to creating something special for you again in the future!

Rated 5 out of 5 stars

AMAZING!!!

This is the second time that I’ve ordered coasters with my photographs on them. It’s amazing how they turn out. I will order from the again and let everyone know that they are a wonderful company to deal with and have an amazing product. Everyone who sees our coasters love them. Thank you, Art On Stone!

April 3, 2026
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Reply from Art On Stone

Wow!! Thank you so much for your wonderful review Debi and for being such a valued Art On Stone customer for more than three years.

One of the greatest compliments we can receive is when customers share their experience with friends and family, so thank you for recommending us and for your kind words about both our products and customer service. We love knowing that everyone who sees your coasters admires them and enjoys the memories they capture.
Thank you again for your recent custom coasters and trivets order and for your continued support of our Canadian business. Customers like you make what we do so worthwhile.
We look forward to creating many more special pieces for you in the years ahead!

Rated 5 out of 5 stars
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Reply from Art On Stone

Thank you for taking the time to leave a review! We're delighted to hear that your order arrived quickly and that you were pleased with the finished product.
As a first-time customer, we especially appreciate you choosing Art On Stone for your custom trivets. Every piece is handcrafted with care, and it's wonderful to know that it met your expectations.

Rated 5 out of 5 stars

Amazing products and service

It is an amazing product and so perfectly made. The service is impeccable. I buy coasters and trivets for myself as well as gifts and everyone absolutely loves them. Thanks

March 17, 2026
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Reply from Art On Stone

Hyacinthe, your kind words are so appreciated — and thank you for your support over the past 3+ years. It’s incredibly rewarding to know you continue to trust Art On Stone for your personalized photo coasters and trivets, whether for yourself or as gifts for friends and family.
Hearing that everyone loves them brings us a great deal of satisfaction — it’s exactly why we do what we do! ☺ 👏

Rated 5 out of 5 stars

The product exceeded expectations and…

The product exceeded expectations and was received very quickly.
Outstanding product and service, and all done on-line!

January 11, 2026
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Reply from Art On Stone

Apologies for the delayed response, and thank you for your review — James. We’re so glad to hear your first experience with Art On Stone exceeded expectations and that the entire process felt seamless from start to finish.
We appreciate you choosing us and hope to be of service again in the future!

Rated 5 out of 5 stars

Hi there,

Hi there,

I have ordered many trivets in the past and they have all turned out amazing. Thank you for custom sizing the most recent one. Looking forward to ordering more in the future. Also very convenient to pick up the stands in Gravenhurst. We like 15 minutes from there. All the best, Sue Morris

January 6, 2026
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Reply from Art On Stone

Sue, your continued support over the past 5 years truly means so much to us. We’re so glad you’ve enjoyed your trivets over the years and that the custom sizing and image adjustments continue to meet your expectations.
It’s also great to hear that picking up your stands at the Muskoka Shipyards is convenient for you — we love being able to offer that local option. Thank you again for your loyalty and for trusting Art On Stone with your creations time and time again. 😊

Rated 5 out of 5 stars

Great gifts

Got these as a gift. Loved them so much I had to get them as gifts for other friends. 👍

January 3, 2026
Art On Stone logo

Reply from Art On Stone

It’s always special to hear when a gift sparks more gifting — Shona — thank you for sharing your kind words! We love that you enjoyed your custom coasters so much that you chose them for your friends as well. There’s nothing better than passing along meaningful, personalized pieces to others. 🎁 📸

Rated 5 out of 5 stars

Beautifully crafted

Our art on stone project turned out amazing! We ordered a custom 6x6 vertical triptych mounted on barn board. The pictures were clear and the product was very sturdy and well made. The company is also local to us to it was perfect! Clear communication, timely service and delivery.

December 10, 2025
Art On Stone logo

Reply from Art On Stone

We’re so happy that you feel your custom piece turned out beautifully — Trisha — and we’re glad you chose Art On Stone for your first order. Creating your 6x6 vertical triptych mounted on barn board was a pleasure, and we’re happy it met your expectations for both quality and craftsmanship.
Thank you for trusting us with your project and for supporting local business — we truly appreciate it!

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