Arichbox Reviews 

90
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Purchased the bags that are "supposed to condense the items, by taking out air" They are crap. I emailed immediately for a refund, no response. Emailed a second time ( after waiting a week) , STILL no... See more

Company replied

Rated 1 out of 5 stars

The product was nothing like advertised & now I am not getting responses to emails abt getting a refund. Very u trustworthy company. Wish I had seen these reviews before I purchased the.prpduct.

Company replied

Rated 5 out of 5 stars

Although I had an issue with my product, the two representatives that I dealt with Julia and Durian went above and beyond. They were quick to resolve my issue. They had great customer service and for... See more

Company replied

Rated 1 out of 5 stars

I have been emailing ur customer service twice already but i havent heard anything from ur end. I ordered a vaccuum bag worth more than $77 on june 8 but until now where is my order? Evryone will u... See more

Company replied

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2.1

Poor

TrustScore 2 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 24 hours

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2.1

All reviews

(90)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product issue

Although I had an issue with my product, the two representatives that I dealt with Julia and Durian went above and beyond. They were quick to resolve my issue. They had great customer service and for this fact, I would do business with them again. Thank you for all your help!

June 26, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards.
Customer Service Team

Rated 1 out of 5 stars

The product was nothing like advertised…

The product was nothing like advertised & now I am not getting responses to emails abt getting a refund. Very u trustworthy company. Wish I had seen these reviews before I purchased the.prpduct.

July 11, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Rated 1 out of 5 stars

Purchased the bags that are "supposed…

Purchased the bags that are "supposed to condense the items, by taking out air" They are crap. I emailed immediately for a refund, no response. Emailed a second time ( after waiting a week) , STILL no response. Went in the website, tried messaging through there, under returns, STILL NO RESPONSE!!! ITS BEEN A MONTH. I want a refund, NOT impressed by this company! DO NOT waste your $ like I apparently did.

June 4, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Rated 1 out of 5 stars

If I could do a zero star review I…

If I could do a zero star review I would
I never received my order
I have sent 4 emails to customer service with no response

Buyers DO NOT buy from this site!!!
Worst customer service in the world and clearly a scam!

July 5, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

I have been emailing ur customer…

I have been emailing ur customer service twice already but i havent heard anything from ur end. I ordered a vaccuum bag worth more than $77 on june 8 but until now where is my order?
Evryone will u tell me if this is a scam or what?

June 8, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

This person was fast and clear and…

This person was fast and clear and helpful. Processed my question quickly.

June 24, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 1 out of 5 stars

SCAM

Was sent an email that my order was delivered but it was not. Was provided a tracking number for USPS but not a legit tracking number. Sent an email requesting a refund and have not heard back.

June 15, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team

Rated 5 out of 5 stars

I have to say

I have to say. I received a email saying my order was very back logged and asked if I would like to cancel. I did cancel and received a refund within a couple of days. Hassel free

June 3, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

The company didn’t send my order lost a…

The company didn’t send my order lost a huge amount of money.this issue has been resolved and the company has refund my money for the order. Thanks for the refund.

May 27, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

POOR CUSTOMER SERVICE

POOR CUSTOMER SERVICE. SENT SEVERAL EMAILS, BUT NOT EVEN ONE RESPONSE. PRODUCT IS NOT WHAT IT SEEMS TO BE. PRODUCT IS DEFECTIVE, AND YET YOU CAN NOT RETURN IT BECAUSE THEY WILL NOT RESPOND TO UR EMAIL. VERY DISAPPOINTING ANG STRESSFUL BUYIING FROM THIS COMPANY.

April 1, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We sincerely apologize that the product did not meet your expectations.
Our team has contacted you to further understand the issue and will verify the details promptly. We will arrange for the correct product to be sent to you or process a suitable refund accordingly.
Thank you for bringing this matter to our attention.
Customer Service Team

Rated 1 out of 5 stars

Their phone number doesn’t work

Their phone number doesn’t work. They don’t send the packages. Please don’t use these people.

April 23, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team

Rated 1 out of 5 stars

Bloomex.com.au SCAMMERS

Ordered $90 worth of
Flowers +Chocolates + Vase
Roses near dead
No Chocolates received
Vase Smashed
Ordered from

Bloomex Australia
Phone: 1800 905 147
Email: wecarebloomex.com.au
Website: bloomex.com.au

What a F####ing Joke
DO NOT WASTE YOU'RE MONEY ON THESE SCAMMERS.
Tried to ring them no one spoke English
Not prepared to fix issues
No refund
BUYER BE WARE

May 7, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

I wouldn’t even give one star they’re…

I wouldn’t even give one star they’re terrible. They do not return money. They do not answer emails. I think it’s a scam. Don’t fall into it and their products are absolutely disgraceful. i’d like to escalate the fraudulent company. I’ve discussed above. They’ve yet to return my funds, even though they said they have. I will take this as far as I have to go to prove and help alleviate customers from being ripped off by companies that pretend to be a company, they are not a company. They’re a scam. They’ve done nothing but scam people from their funds without returning them giving them hard times excessive emails trying to get funds back is not something non-fraudulent company consist of.

May 7, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry that this caused confusion.
While we operate internationally, we are committed to providing reliable products and support to all customers.
Our team is here to assist with any order-related concerns and ensure a fair resolution.
Customer Service Team

Rated 1 out of 5 stars

Arichbox are scammers that sell you an inferior product

Arichbox are scammers that sell you an inferior product that they present with AI developed videos showing unique functions of a product . When you recieve the product and it does not have the same functionality that they presented on Social media and reach out to them for a return/refund they ignore your emails to customer service . What type of company is this ??? Yes Scammers !!!!

April 14, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

I purchased three of these fake energy…

I purchased three of these fake energy savers, one to pull apart to check if the reels I’ve watched were true indicators of how bad this product is and I wasn’t disappointed, they are crap.
The inside simply had a positive and a negative wire to an LED light, amazing, these fabricators should be arrested.
The other two were to gift to others for giggles.
What I don’t understand is the internet has a way of restricting things published then how come they can’t stop criminals from false advertising?

April 24, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

Why can’t I get anyone to respond to…

Why can’t I get anyone to respond to any of my emails I just want to exchange the phone charger for the correct one and I’ve sent 6 emails in the past 2 weeks seriously the customer service is ridiculous with the response time can someone please respond to my emails

April 23, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 3 out of 5 stars

AWFUL - SEE UPDATE

The ad shows it bubbling through the entire tub but it only turned the water blue and made about a six inch grouping of bubbles. SO disappointed. Originally, I have this a 1-star review, but since they FINALLY refunded my cost, I have updated it to a 3-star.

April 14, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

SCAM !!

SCAM !!! Do not buy it

March 30, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry that this caused confusion.
While we operate internationally, we are committed to providing reliable products and support to all customers.
Our team is here to assist with any order-related concerns and ensure a fair resolution.
Customer Service Team

Rated 5 out of 5 stars

Prompt reply

Prompt reply, excellent customer service.

April 7, 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
Thank you for your lovely review! We’re delighted that you’re happy with our service. Your satisfaction is our biggest motivation. We look forward to welcoming you back in the future!
Customer Service Team

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