We bought a Heritage Model 12, and wound up buying a second unit because we loved it so much. We thought about building a coop, but honestly, by the time you factor in materials cost and time, these c... See more
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Review summary
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Slant roof greenhouse arrived when scheduled and protected in a nice shipping crate. Instructions were easy to follow. My husband and I put it together in a single weekend. There was one panel with so... See more
Company replied
This is my second backyard coop from R&R. The first about 5 years ago, the second more recent. Both experiences were excellent. Both coops were excellent. Both times I ordered the 5-8 chicken coop. B... See more
Company replied
The construction is awesome! Well thought out and just amazing in its design and execution. It did take us longer to assemble than the directions said, like double the time, so you might want to chang... See more
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Company details
- #2 of 2 best companies in Gardener
- #3 of 17 best companies in Garden
- #7 of 66 best companies in Pet Supply Store
- #1 of 2 best companies in Poultry Store
Written by the company
We build premium quality chicken coops, greenhouses and other backyard structures.
Contact info
301 S. Canyonwood Drive, 78620, Dripping Springs, United States
- 8777412667
- info@roostandroot.com
- roostandroot.com
4.8
Excellent
764 reviews
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Replied to 100% of negative reviews
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Not as impressed as past structures
Several of the pieces were unmarked which made some of the assembly a bit trickier. Additionally some of the instructions were a bit unclear and we ended up having to revise some areas (flip them around). Thankfully we did not have to entirely disassemble to fix it. The roof also did not have holes that worked/ matched with the wood attachments and the layers of metal and their fasteners didn’t make a lot of structural sense. Additionally the quality of wood was a little less desirable than previous purchases, splintered more easily (I bought this for my daughter and she has made three prior purchases through roost and root- greenhouse, smaller coop, smaller walk in coop.) once built it looks great and the chickens love it but I will say the process was not as streamlined as in the past.
May 21, 2026
Reply from Roost & Root
Thank you for choosing us, Meghan! I'm glad you like your new Backyard coop.
When your birds are happy, we are happy!
Great, small coop!!!!
I bought a coop from them years ago and it has lasted about 15 years. I bought this smaller coop for my side yard. I love it! It sits by my lemon tree. The juvenile chicks are loving it. It is well made and I have confidence that it will last at least 10 years. The wood is good, it was easy to assemble. We had a small problem, and I got a fast call back to help with our concern. We have strong wind and this is handling that very well.i highly recommend this company. Their work is excellent. I have bought cheap coops and they last about 1 year and cost several hundred dollars. This may cost a bit more, but it will last a long time and the personalized name board makes it super fun!
April 20, 2026
Reply from Roost & Root
Thank you taking the time to leave us such a kind review, Lisa. We are grateful for your repeated business.
Hope your new Backyard coop also lasts you 15 years! Maybe we will hear from you again around 2040 for another coop.
Reply from Roost & Root
Thank you, Mr. Cannon. Hope your birds are happy in their new Backyard Coop. We appreciate your business!
Simple to put together and the quality…
Simple to put together and the quality is great! Great customer service!
May 12, 2026
Reply from Roost & Root
Thank you for the review, Chandler.
Happy to hear assembly was simple and that we were able to serve your through the buying process. Enjoy your Backyard coop and reach out anytime.
We bought a Heritage Model 12
We bought a Heritage Model 12, and wound up buying a second unit because we loved it so much. We thought about building a coop, but honestly, by the time you factor in materials cost and time, these coops are worth every penny. Happy chickens, the roof panels keep the temps down even on the hottest days, and the storm panels worked great in the cold months, even with baby chicks and freezing temps (and a small warmer in the corner of course). Everyone who sees it is impressed!
May 8, 2026
Love R&R
Love R&R. Great customer service, very responsive. They even made a discontinued part for me on request. Highly recommend.
April 30, 2026
Reply from Roost & Root
Thank you for the kind words, Kathleen.
We were happy to make the accommodation for your Model 1 Backyard coop. I could see from your previous order that your coop just turned 4 years old. We hope you and your birds are still happy with their home!
Disappointed
The product did not meet the size advertised. The coop is only big enough for four hens and it advertises as eight. Pieces did not fit as they are intended. The company offered to send more panels and reassemble but did not expect to have to do this at this price point. Product arrived later than expected. I would not buy again from this company.
May 5, 2026
Reply from Roost & Root
This was difficult for us to read, but thank you for taking the time to leave us a review. Although you are unhappy with our product, I hope you know that we take a lot of pride in what we do and that we are grateful for all of the customers that choose our coops.
I am not sure what numbers you are using to determine the number of birds that fit in our XL Backyard Coop, but we consult with the poultry science department at Texas A&M University to set the standards for each coop's capacity. We are sure there are differences of opinions on the subject but they have been a trusted consultant to us for the 13 years we have been in business and stand by them on this issue.
Would you be willing to let us offer some additional assistance in regards to the assembly issues? We build all of our coops in batches and in your batch (1319) there were 5 other Backyard model coops. We have not had any issues with the other orders in your batch. It's possible that there is some confusion with the instructions that we could clear up or other advice we can offer. I have been assisting with assemblies for over a decade and I have become fairly skilled and identifying and solving issues at this point. If for some reason there is a mistake that was made during fabrication that was isolated to your order, we will fix it free of charge and ship within 24 hours.
I see that you placed your order on Sunday April 19th and we shipped it out to you on Tuesday May 5th. I'm surprised to hear that you're disappointed with that turn around on production. I don't think you'll find very many hand made products that can take an order, build, and ship much faster. If there was language on our site that lead you to believe it would arrive sooner, please let us know. We are always looking for ways to improve communication.
We hate to have unhappy customers. Everyone here puts a lot of thought and effort into manufacturing a good product and getting it to our customers as soon as we can. You bought your coop recently and certainly still qualify for the ability to return your coop under our policy. If that's the route you'd like to go, please reach out to us and we can begin the process. It has happened a half a dozen or so times with the 10,000 plus coops we have shipped out, but there are times where our product is not a good fit for a customer's needs.
SO happy, but a minor detail could be added...
We're really happy with the quality of our coop. Delivery was on time and well packaged. You can tell the details are well thought out. There is a hole next to the water opening (to allow the nipples to slide in) and a gap against the feeder that we will need to make a cover for because a rodent could squeeze in. I wish that detail was addressed. Those are minor though, and overall we are very pleased!
April 15, 2026
Reply from Roost & Root
Thank you for the review and for the feedback, Heather.
We are happy to hear you're pleased with your coop. In regard to the cut out for the waterering nipples, we designed that feature be approximately the same size as the openings in your wire. We have that as part of every model in our line of chicken coops and over ten years of experience selling to customer in all areas of the United States. We are very confident in our product's ability to keep critters out of your coop.
The stater coop you purchased is the newest model to our line. We have two Starter models in our display area and we have not had great success keeping critters out of the coops. We have on a few occasions the last two years sent covers to customers that was nervous about the opening. We stand up the design but we would be happy to send out one to give you peace of mind.
Let us know! You can call or send us an email to support@roostandroot.com. Thanks so much for choosing us and we could love to continue to serve you and your chickens.
Superb Quality
Superb Quality, Easy to put together, Beautiful looking. We, our chickens, our kids all love this coop. 10/10 recommend. It took my husband 2 hours to put together while I just stood and occasionally held something so it didn't blow away.
April 2, 2026
Reply from Roost & Root
Thanks so much for the review, Kelly!
If assembly was easy that means our staff in the shop did their job. I will pass along your review.
Thank you for your business and we greatly appreciate the recommendation.
All around great experience
The customer service, production time, and quality of our coop has been wonderful. Our chickens are very happy!
April 1, 2026
Reply from Roost & Root
That's great news! Happy birds make up happy!
Thank you for choosing us and enjoy your Backyard coop!
I like that it is a family owned…
I like that it is a family owned business. Cassandra was so helpful throughout the process. I love the coop. The size is great, easy access to clean, design is well thought out, and easy to build. All holes are pre- drilled. I would highly recommend this product and company.
April 1, 2026
Reply from Roost & Root
Thank you for your business, Darcel!
We are grateful for the kind words and the recommendation. Hope your birds are enjoying their Backyard coop as much as you are.
The coop is beautiful
The coop is beautiful! It is extremely well made, was easy to assemble and our girls are loving it!
March 5, 2026
Reply from Roost & Root
Thank you for all of the kind words, Alison!
When our customers have happy birds, we are happy! Enjoy the Backyard Coop and always feel free to reach out with questions or concerns.
The kit assembly instructions were easy…
The kit assembly instructions were easy to follow, the coop came together smoothly, and our chickens love it. Easy peasy.
March 9, 2026
Reply from Roost & Root
Easy peasy is what we hope for!
Thank you for your business, Kristialyn. Hope you and your birds continue to enjoy your Stand Up coop!
Great customer service very friendly…
Great customer service very friendly and helpful
February 26, 2026
Reply from Roost & Root
Thanks for the kind words! I'm glad we were able to serve you.
Enjoy your Starter coop! We hope you have safe and happy birds.
The chickens love it
The chickens love it. We have 4 hens in it. That should be the max for the extended version.
February 26, 2026
Reply from Roost & Root
Thanks for the review, Jana! Happy to hear that your birds are enjoying their new Starter coop! Four birds in there should be perfect. That's what it's designed for!
Exactly what I hoped for!
If you want a solid coop that will keep your hens comfortable and safe - and also look pretty darned cute - you can't go wrong. I was so impressed by the detailed, clear instructions and the thoughtful way that all the panels, hardware, etc. were packaged. I put it together mostly myself (as a nearly-50-year-old woman), though an extra pair of hands was nice at a couple of steps. I outlined the footprint of ours with cement pavers to help get and keep it level and to dissuade diggers - that was the hardest part (but worth it). The coop itself was a breeze to assemble, and it's clear that it will last for years and years. Best of all, our 6 pullets are delighted with their home. Can't wait to test out the nest boxes!
February 26, 2026
Another smash hit!
This is our second coop from Roost & Root - we had to upgrade because we got more birds! We can't say enough good things about our experience - from the hands-on customer service, to the quality of the coop itself, we love this company. We recommend them to anyone looking for a beautiful coop built to last!
February 10, 2026
Reply from Roost & Root
Thank you for the kind words, Ashleigh. We are grateful for your business!
Hope you birds are enjoying their new Loft coop as much as you are. Reach out any time if have questions, we always here to help.
Absolutely love our coop!
Absolutely love our coop. Assembly was easy to understand and the quality is unmatched.
February 26, 2026
Unprompted review
Reply from Roost & Root
Thank you for the review, Audra! Happy to hear you had an easy assembly.
Enjoy your Loft coop!
Well made
Well made. Great customer service. Will purchase from this company again.
February 11, 2026
Reply from Roost & Root
Thank you for your business, Kelsey!
We are glad you enjoy your Starter coop and that you felt like we provided the service you needed. Hope your birds are happy as well.
We would love the opportunity to build something for you again!
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