They are always very great with customer service, whether it was solving an issue or needing to cancel an order. The hay is top notch, and it’s priced well given the quality. They also have many diffe... See more
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Company details
- #8 of 70 best companies in Pet Store
- #1 of 7 best companies in Animal Feed Store
- #8 of 66 best companies in Pet Supply Store
Written by the company
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Contact info
, , , United States
- 8559818080
- customersupport@smallpetselect.com
- smallpetselect.com
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Great quality and arrived quickly
The hay, pellets, toys and treats all arrived quickly for my newly adopted guinea pigs. It’s all premium quality and they love everything!
Excellent quality hay and super fast delivery
I received my package very quickly. The hay is high quality, fresh, and my piggies absolutely love the variety!
the grubs are a home run too:)
Small Pet Select has good products that I have confidence in. Caring for a new set of hens that are a year old now and doing well with the flaked oyster shell, scratch & feed. Thank you sps
We are so happy with the quality of the…
We are so happy with the quality of the hay and toys!
Quality and Service
The quality of hay is outstanding and your customer service is top-notch!
Best in class quality …
I love the quality of the hay and treats that I buy for my two fur babies, monthly.
I highly recommend!
I have chickens not fuzzy wuzzy pets
I have chickens not fuzzy wuzzy pets. you don't have much for them.

Reply from Small Pet Select
Love there products and guinea pigs did…
Love there products and guinea pigs did too. The customer service was very quick at getting back to me. Will definitely by more products from them.
Appreciation for Small Pet Select
I have always appreciated how responsive your employees are with questions and concerns I have. Thanks for choosing amazing and caring employees!
Great Customer Service
The the box of nesting pads I received didn't contain the correct number. When I reached out, the Small Pet Select employee I spoke with offered to send me a new box free of charge. I am more than happy.
These guys rock!
Products are great. Customer service is quick and efficient. Shipping updates are consistent and detailed. Good work!!
My bun Juneau LOVES the Pea Flakes
My bun Juneau LOVES the Pea Flakes! He hears that bag and he comes hopping right over! First time he is trying the pine cone and Dried Okra. He hasn't touched either one. He does like the country and berry loops though. Shipping was fast and I am very please with my purchase. It would be great if companies gave out a small sample of some of their products. It gets to be quite expensive when your Bun is very picky and have to donate the treats He doesn't like.
I do think that these prices are rather steep but my bun needs those pea flakes, ha ha I bought 4 bags!!!
Thank You Small Pet Select!
Brenda
Box delivered on time with great…
Box delivered on time with great quality. Our bunny lives Small Pet Select.
I have been ordering hay
I have been ordering hay, pellets, and toys for my bunnies for years and SPS never fails me.
Rather dissapointed
I order every snack for my guineas from Small Pet Select and the love them so I figured I could trust the hay based on their promise of picky pet approved and all the good reviews I’ve read. I ordered 30 lbs of hay total 20lbs of Orchard hay and 10lbs of 2nd cut Timothy hay, their favorites. Package arrived on time and the hay looked great but didn’t smell fresh and my guineas won’t touch it. I’ve tried hiding treats in it, making it fun for them but the refuse to eat it. It’s been almost two weeks now and had to order Kaytee Timothy hay because I fear their teeth becoming overgrown. I reached out to customer service, sent an mail with photos and explaining my issue but haven’t heard anything back from anyone yet. They have a 14 day return policy so my worry is that no one will respond before that time is up. It’s dissapointing for sure since I’ve spent so much money with this company, and seriously do value them for my guineas. I was so excited to order bulk. I’ll post an update if the issue gets fixed.

Reply from Small Pet Select
Best hay best, best on the market. Go on give it a try.
Easy check out, fast shipping, my chinchilla (Bonky/pizza roll) loves this stuff. Tried everything under the sun. Doing the orchard hay. She usually gets timothy 2nd cut (HIGHLY RECOMMENDED/REQUIRED), but im allergic to it. Orchard hay is supposed to be easy on allergies, AND IT IS.She used to eat carnival but after a year she barely touched it. But this stuff is fresh. You can see it, smell it. It's lush green and is hay dust free.
Me encantó el empaque
Me encantó el empaque, el tiempo de entrega oportuno, y el producto se ve fresco.
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