RoGallery Reviews 

581
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of artwork and the high quality of the pieces received, often finding exactly what they were looking for. Many people highlight the fast, secure, and well-packaged delivery, ensuring items arrive in excellent condition. Reviewers frequently commend the professional, attentive, and helpful staff, noting excellent communication and follow-through, making the overall service experience smooth and easy. However, some customers also noted minor issues with the product's condition or description. These included not liking the frame, finding small imperfections on a poster, or discovering an unmentioned scratch on plexiglass.

What people talk about most

Product

Reviewers express satisfaction with the product, often praising the careful packaging and durability of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and quick responses to... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the careful packaging and... See more

Service

Users describe positive interactions with service, consistently highlighting its speed and professionalism.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable gallery with a wide offer of both limited edition prints and paintings/drawings. I ordered two etchings by Roberto Matta from Italy and the staff member who assisted me helped me to solve pro... See more

Rated 5 out of 5 stars

Communication was slow at first. However, once we connected via email, Megan was most helpful and kind. I was excited to make the purchase of the Frazier print and will not hesitate to buy again...let... See more

Rated 5 out of 5 stars

Just purchased my 4th Charles Cobelle painting from RoGallery. I really wanted to add the painting to my collection but I didn't like the frame. RoGallery offered to swap out the frame for another... See more

Rated 5 out of 5 stars

The framed poster I received was so beautiful and special. My father managed the IBM Art Gallery in the 80’s and the posters from those exhibits are hard to find. This piece means so much to me and I... See more


Company details

  1. #2 of 11 best companies in Art Gallery
  2. #7 of 28 best companies in Art Supply Store

Written by the company

RoGallery is a unique force in the art world. We have been an art gallery, dealer, and auction house of over 35 years located in the vibrant Queens neighborhood of Long Island City in NYC. In this time, RoGallery has established its place in the New York City art world as a trustworthy and reputable source of modern and contemporary artworks. The gallery was founded in the early 1980's by Robert and Gail Rogal, who would become an art world power couple. They established themselves initially as limited edition print dealers by buying out the entire inventories of several major art publishing companies. Over the years their keen eye for superb artworks has expanded the collection to include thousands of original paintings, photographs and sculptures. The passion for collecting is still going strong today as we grow the RoGallery collection through purchases and quality consignments. Customers that are within driving distance or visiting New York City are encouraged to visit us at our 10,000 square foot gallery showroom. The gallery is by appointment only. Hours are Monday - Friday 10am - 6pm ET. Please let us know in advance of your visit what artworks you would like to see. Most items are onsite, but some need to be transferred to our location for viewing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

581 reviews

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Asks customers to review

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4.9

All reviews

(581)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

Very good experience, I was impressed how easy and very well explained was the entire process. The art I have purchased arrived in perfect order, very well protected and very rapidly.

November 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Way better than the competition

I’ve spent way too much money at other places only to end up disappointed, but this experience was a different story. The quality is clearly on another level and the whole interaction felt completely genuine. If you're on the fence, don't waste your time elsewhere.

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Incredible service and selection

The gallery has a wonderful collection, and the sales professionals are incredibly easy to work with. Whenever I have a question, they always send a prompt and thorough reply. I would enthusiastically recommend them to anyone.

April 2, 2026
Rated 5 out of 5 stars

Very Happy customer

First time customer & Online purchase was easy . And my vintage poster arrived within just a few days! It was carefully packaged/shipped ….There were a few very small imperfections (dimples, slight ink mark) on the poster but the seasoned framer I am using said that’s to be expected for a 1981 poster :) …overall very pleased and would totally recommend !

March 25, 2026
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Rated 5 out of 5 stars

Megan to the rescue!!

Communication was slow at first. However, once we connected via email, Megan was most helpful and kind. I was excited to make the purchase of the Frazier print and will not hesitate to buy again...let's talk George Condo

March 20, 2026
Rated 5 out of 5 stars

Just purchased my 4th Charles Cobelle…

Just purchased my 4th Charles Cobelle painting from RoGallery. I really wanted to add the painting to my collection but I didn't like the frame. RoGallery offered to swap out the frame for another one they had on hand. I really appreciated this. The packing and shipping was excellent. They are very helpful and nice to work with.

February 25, 2026
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Rated 5 out of 5 stars

Reliable and efficient

Reliable gallery with a wide offer of both limited edition prints and paintings/drawings. I ordered two etchings by Roberto Matta from Italy and the staff member who assisted me helped me to solve promptly any payment issue. The parcel was also handled with care and fastly shipped.

February 11, 2026
Rated 5 out of 5 stars

Excellent Service

This was the first time I had bought something from RoGallery. I bought a beautiful lithograph by Ben Shahn. The ordering process was smooth and straightforward. The lithograph was packaged expertly and in a very robust container. It arrived very quickly. There was great communication before and after delivery. All round excellent service.

February 16, 2026
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Rated 5 out of 5 stars

Precious and personal piece

The framed poster I received was so beautiful and special. My father managed the IBM Art Gallery in the 80’s and the posters from those exhibits are hard to find. This piece means so much to me and I appreciate the care Ro Gallery treated it with.

January 5, 2026

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