They were very transparent and clear. I never felt pressured. They make sure you’re well informed about what you are doing. Require independent counsel. Their charts were easy to read and understand.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Application process is seamless!! The website is user friendly especially for an old lady like myself:) The staff keeps you informed & updated every step of the way which makes this very important dec... See more
Company replied
Honestly point made the whole process pretty easy. Sometimes it did get frustrating having to wait for answers or to speak with someone but they make sure you fully understand what the program and pro... See more
Company replied
Evèryone in each phase along the application process has been very attentive professional and informative. That made me very comfortable to feel that I am at the right company. The process is going v... See more
Company replied
Company details
- #59 of 178 best companies in Alternative Financial Service
- #101 of 251 best companies in Non-Bank Financial Service
Written by the company
Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.
Contact info
P.O. Box 192, 94302, Palo Alto, United States
- (888) 764-6823
- help@point.com
- point.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff worker
The most common type of work that you can do and get done very quickly all the people you work with are very nice and friendly
July 9, 2026
Everyone's very nice and helpful with…
Everyone's very nice and helpful with any questions I have
July 14, 2026
There was a process to go though but…
There was a process to go though but the staff at point did a great job for me
July 14, 2026
Wonderful experience with Pointl
My experience with Point was wonderful! The process was great! They kept me in the loop every step of the way by informing and providing instructions consistently. I would definitely recommend Point.com
July 13, 2026
Process was smooth and easy
Process was smooth and easy. Every one I dealt with from point was great and made the process seem flawless. It’s not the route for everyone but it was the right route for me. Check it out!
July 9, 2026
They are very on point
They are very on point. Quick and very helpful. Nice doing business with them.
July 9, 2026
The whole process was simple and fast
The whole process was simple and fast. Communication was very good.
July 9, 2026
All the representatives were very…
All the representatives were very friendly and courteous. They explained everything to me and made the process easy.
July 14, 2026
Complete transparency great people to…
Complete transparency great people to work with from beginning to the end
July 14, 2026
Great presentation.
July 13, 2026
GREAT EXPERIENCE!!!
I had an excellent experience with the loan finance process from start to finish. The team was professional, knowledgeable, and always willing to answer my questions. They explained everything clearly, making the process simple and stress-free.
The approval was quick, communication was outstanding, and I felt supported every step of the way. I truly appreciate their honesty, efficiency, and dedication to helping me secure the loan I needed.
I highly recommend their loan finance services to anyone looking for a reliable and trustworthy lender. Thank you for making my HEI experience smooth and successful!
June 24, 2026
They did the education part fairly well…
They did the education part fairly well but then charged for it when it was mandatory.
The lady who did it was very patient, kind and very helpful.
July 13, 2026
I am appreciated that it helps me to…
I am appreciated that it helps me to resolve my current financial issues. But somehow the cost is too high from my first initial thought, and is taken a little too long for the process.
July 12, 2026
Easy Process
Easy, quick process. Step-by-step instructions made the "homework" not too overwhelming. The extra money will be a big help and provide some extra security.
July 8, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.