Service!!! Awesome and so rare these days. I got several calls from a very nice human being in the United States (!) giving me more information about the items I ordered and giving me options I had no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had good experience ordering from Berl's. The information that I want and need in order to make decision is there. The shipping on the products has been great and very timely. In terms of probl... See more
Company replied
After finding the water cooler that we wanted on an internet search, I contacted your company and was connected to Peter Brainard VP Sales. It was near the 5:00 hour at which time most business close,... See more
Company replied
Great Customer Service! I needed a couple of restroom towel/trashbin units for our office, and they arrived damaged from shipping. Berl's was quick to send out replacements, and when those too were da... See more
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Company details
- #2 of 4 best companies in Electrical Appliance Wholesaler
- #1 of 6 best companies in Building Materials Supplier
- #2 of 44 best companies in Home Improvement Store
- #1 of 3 best companies in Office Equipment Supplier
- #1 of 6 best companies in Plumbing Supply Store
About berls.com
Written by the company
Berl's Commercial Supply is your place to find quality restroom fixtures and one of the largest selections of in-stock Hand Dryers available anywhere, like the high speed Excel Dryer XLERATOR, the Dyson Airblades, the American Dryer eXtremeAir and the new World Dryer VERDEdri.
You can find advice on hand dryers and other restroom accessories on our resource pages.
Also look for low prices on quality touch-free soap dispensers, SuitMate swim suit water extractors and Elkay water fountains and ezH2O bottle fillers.
You can find advice on hand dryers and other restroom accessories on our resource pages.
Also look for low prices on quality touch-free soap dispensers, SuitMate swim suit water extractors and Elkay water fountains and ezH2O bottle fillers.
Contact info
United States
- berls.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You did not deliver it on time and keep…
You did not deliver it on time and keep delaying it and not even communicate as you promise. I have to wait without hope. Everytime, I call, I did not get a clear answer. You just telling me "we will find it out and call you!," And you never calls me...
July 6, 2026
Martina is absolutely wonderful
Martina is absolutely wonderful. She reached out to inform us of a manufacture lead time which would significantly impact our project schedule. She had a alternative recommendation and we got back in track in less than 5 minutes and she also saved us a few dollars while she was at it. 5 stars. Phenomenal customer service!!!
July 10, 2026
Unprompted review
I found all of the bathroom accessories…
I found all of the bathroom accessories I needed quickly. They had everything specified for my project, one stop shop.
June 22, 2026
Peter was oustanding over the phone
Peter was oustanding over the phone. Was super helpful and efficient. The order placed was shipped same day and reveived quickly. Thank you!
June 24, 2026
Quick and easy to order, great price, excellent delivery time
Quick and easy to order, easy processing, great pricing, excellent delivery time.
June 24, 2026
Trinity Lutheran
We appreciated that items we needed were available and were delivered quickly.
June 22, 2026
Order was correct and on time
Order was correct and on time. Ordering was easy. All good, what more could you want.
June 22, 2026
I have had good experience ordering…
I have had good experience ordering from Berl's. The information that I want and need in order to make decision is there. The shipping on the products has been great and very timely. In terms of problems that we can incur with ordering and shipping, Berl's has ever been an issue. If they have the product that you are looking for, they deserve heavy consideration.
June 18, 2026
Reply from berls.com
Lisa, thanks so much for the US Fish and Wildlife Service business and the nice review! We so appreciate working with you!
Wonderful customer service they help me…
Wonderful customer service they help me with what I needed and very friendly
June 18, 2026
Reply from berls.com
So glad you are happy with the service you received. Thanks so much for your business!
Great company to work with
They had the product we needed on hand, shipped it quickly, it arrived quickly, and the staff member I spoke with on the phone prior to them shipping out the order provided great customer service!
June 23, 2026
Reply from berls.com
Your business moto is "Excellence in Hospitality" Ours is "Excellence in Supporting Excellence in Hospitality!" Thanks so much for your business!
Product was correct and quickly…
Product was correct and quickly delivered. There was slight damage (plastic flange broken in box) but it didn't impact function so I left it off.
June 11, 2026
Reply from berls.com
Shane,
I am sorry to hear there was some shipping damage with your urinal control module, but glad to hear that it was not something that impacted the functionality. Thank you for the review and your business. Please let us know if there is anything we can do.
Fast Shipping
June 16, 2026
Reply from berls.com
Glad you were happy with the shipping. Thanks so much for your business!
Peter was great in helping me.
Peter was great in helping me order exactly what I needed quickly and with little effort. after placing it I received an almost immediate response confirming my order.
June 9, 2026
Reply from berls.com
We are proud of our sales and customer service departments, who are real pros! So glad you had a good experience with Peter. Thanks so much for your business.
Prompt delivery
June 5, 2026
Reply from berls.com
Glad your order came! We try hard to be as speedy as possible Thanks for your business!
Reply from berls.com
So glad you had a good experience! Thanks for your business!
Great customer service
Great customer service, fast shipping, and good communication. Had the products I needed in stock and we received them right away. Highly recommend
June 11, 2026
Reply from berls.com
Thanks for the super nice review. I am so glad you were happy with your experience. Thanks for the business!
Reply from berls.com
I can't think of anything either! Thanks so much for your business!
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