2GO Software Reviews 

8,947
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good price, official dealer so guranteed. Constantly monitored my use of licences, but not annoyingly. While I didn't have time to implement, 2go offered help advice guidance to install and get me... See more

Company replied

Rated 5 out of 5 stars

2GO Software provide an excellent service. A useful suite of software at very competitive prices. They provide good 'how to' guides for installation etc and especially useful is the guide on removin... See more

Company replied

Rated 5 out of 5 stars

Not heard of 2GO Software before so I was a little concerned as to how good they were. But hey my experience was brilliant!! I am not particularly tech’ confident but right from the start the instr... See more

Company replied

Rated 5 out of 5 stars

I only discovered 2GO Software just before my Bitdefender renewal was due. They had the Total Security package for three persons which is all I required and at the best price I found. The purchase gui... See more

Company details

  1. Software Company
  2. Computer Software Store
  3. Internet Shop
  4. Software Vendor

About 2GO Software

Written by the company

Welcome to 2GOsoftware – the number 1 software specialist! With us, you don’t just buy a product, you invest in digital security with 100% legitimate licenses. We offer direct delivery, custom installation instructions, and free installation service. Our expert specialists are available seven days a week to assist you.

  • Wir können dir auf Deutsch helfen!
  • On peut t'aider en français !
  • Possiamo aiutarti in italiano!
  • ¡Podemos ayudarte en español!

A small selection of our offerings!

    At 2GOsoftware, you’ll find software in the following categories:

    • Security – Protect your devices from viruses and other online threats.
    • Microsoft Office Packages – All the tools you need for productivity and work.
    • Multimedia Software – Software for editing photos, videos, and audio.
    • Cyber Protection – Enhance your digital security with advanced protection software.
    • VPN – Protect your online privacy with a VPN service.
    • Operating Systems – The latest versions of operating systems for your computer.
    • Gift Cards – Surprise someone with a software gift card.

At 2GOsoftware, we make sure you are always satisfied with your purchase!

The 10 Stars of 2GOSoftware

Written by the company

1. No. 1 Software Specialist
2GOsoftware is the number 1 software specialist! Every day, we work with a team of experts to improve our website, keep our offerings competitive, and enhance our activation guides. This has resulted in a top position on Trustpilot!
2. 100% Legitimate Licenses
Legitimate licenses guarantee a validity period until the end date. You’ll receive regular updates, ensuring you always have access to the latest features and updates.
3. Custom Instructionsets
Make the most of your purchase with the available instruction sets. From downloading to optimally setting up your product, we guarantee 100% installation success!
4. Renew without Losing Days
With our "renewal-alerts", unused days never go to waste! We provide instructions to ensure your license is seamlessly renewed.
...with excellent service...
5. Seven Days a Week Support
Our dedicated software specialists are available seven days a week to provide expert advice. We’re here whenever you need us!
6. Satisfaction Guaranteed
Bought the wrong product? Not satisfied? Our 100% satisfaction guarantee ensures you’ll always be happy with your purchase.
7. Discount for Loyal Customers
Loyal customers always get renewal discounts via a personalized renewal offer and can save significantly by participating in the "Tell a Friend" promotion.
...and... free extras!
8. Free Installation Service
Let us install your product for free! Choose a convenient time in our schedule, and we will install the software for you at no cost! You’ll be fully taken care of, and we won’t stop until you’re satisfied!
9. Free Gifts
We value you as a customer! That’s why, only with us, you get a free gift with selected products! We love to surprise you!
10. Free Trial
Test the software before requesting the product key and find out if it meets your system requirements before making a final decision. Available upon request.

Our promise!

100% legitimate software with installation and activation guarantee!

 100% legitimate software with installation and activation guarantee!

With us, you don't just get a software package and well wishes.

At 2GOSoftware, you can be sure everything is correct and that your software works 100% as expected.

Our software is 100% legitimate and can be installed safely and with confidence.

We provide a full activation guide that helps you step by step with downloading, installing, and activating. This guarantees a 100% working installation!

A 100% satisfied customer is our goal!

If you're still not satisfied or need help, please contact us at service@2gosoftware.eu.

Our specialists will help you and resolve the issue gladly!

Want to know more? Check out

Your 10-star experience at 2GOSoftware!


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(8,947)

2,013 reviews in the last 12 months

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Rated 3 out of 5 stars

Complete Deception overturned

Money-back guarantee,
Tried to load the software did not get anywhere for 2 days . So requested a refund , after many many return emails , i have not had my money back.
I did not download Bitdefender i did not use any code.
; pure deception.
1st July today have received my refund been hard work to recover.
As i never did get to use the software, i cant comment on its authentity im sure there is a lot of happy customers i was not one of them .
Trying to get the refund was not easy and many emails to answer to. 2go software was hard pressed to please me and not return a refund, but in ths end they did give in.

June 9, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Dear Robert,

Thank you for your feedback. We are sorry to hear about your experience, as this is certainly not the impression we want to leave.
We would like to let you know that we have already reached out to you to review your case and work towards a proper resolution.
If you may have missed our message, please feel free to contact us again — we are happy to assist you further.
Kind regards,
Team 2GOsoftware

Rated 1 out of 5 stars

Absolutely disgusting didn't get my…

Absolutely disgusting didn't get my code or something about a download I want my money back!

June 23, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Dear Nik,

Thank you for your message. We’re sorry to hear about your experience, as this is certainly not what we aim to provide.
We have already reached out to you and requested some additional information so we can properly investigate your case and assist you further.
Please check your inbox (and spam folder), and feel free to reply so we can resolve this as quickly as possible.
Kind regards,
Team 2GOsoftware

Update:

Unfortunately, after requesting further information to trace the order and any related correspondence, we have not received a reply. Please feel free to contact us so we can resolve the issue!

Rated 1 out of 5 stars

Complete rip-off

Complete rip-off, money-back guarantee, forget it. Bought Bitdefender, but during installation you have to provide your payment method details before the new year, and everything freezes if you don't want that. In the meantime, you have already requested the code, and you can't exchange it anymore; pure deception.

June 13, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

We’re sorry to hear about your experience and understand how frustrating this situation must feel.
When activating a Bitdefender license, it is indeed required to enable automatic renewal first. Only after doing so can you proceed with the installation. We fully understand that this is not ideal, but unfortunately, this is how Bitdefender has set up their activation process. It’s important to note that no money is charged immediately—you are only giving permission for a renewal in the following year.
The good news is that you can disable the automatic renewal right after completing the installation. This way, you prevent Bitdefender from extending your license automatically next year. You can easily do this in your Bitdefender account under “My Subscriptions.”
For a clear step-by-step guide, please see:
https://www.bitdefender.com/consumer/support/answer/29081/
We would also like to help you find a suitable solution. Could you let us know how you previously tried to contact us? That way, we can review your case and assist you further.

Rated 3 out of 5 stars

Not the best experience but sorted.

I made a purchase of Bitdefender from these folks but hadn't noticed that it was the wrong one for the UK. I retrieved the code and tried it and it failed. I went to their customer services and was told I could have "store credit". This wouldn't be an issue but the UK product cost less (1 year instead if 2) and I wouldn't be given the rest of my money back.
After quite a bit of to and fro it was agreed that I could have a refund and I have bought a fresh (and correct!) license from them.

June 9, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Hi Alex,
Thank you for your review and for sharing the update.
We’re pleased that we were able to come to a solution together. Your refund has now been processed and should be reflected back on your account shortly.
We appreciate your patience throughout this matter and hope you are now satisfied with the outcome.
Kind regards,
2GO Software Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quick replies for support, I am their customer 4 years and had no problem so far

May 19, 2026
2GO Software logo

Reply from 2GO Software

Thank you for the 5-star rating; we hope to be of service to you again soon.

Rated 1 out of 5 stars

price update of 40€

i receive a new price in the email 15days bfore rennovate my license...i try to buy this license and the price was update of 40€...i bough it without any offer becuase they told me that they can not even give a little discount...after that in my bundle there was also nordvpn license for 10 computer but is working on 1 computer only. i wrote to them to figure out how to solvcew this problem ....nobody reply.

really bad situation this time

April 30, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Dear Francesco,

Thank you for your review and for sharing your experience with us. We are sorry to hear that this situation has caused frustration.
We would very much like to assist you in resolving this matter. To better understand your situation and provide you with the right support, we have reached out to you requesting some additional information regarding both the price difference and the NordVPN license issue.
As soon as we receive these details from you, we will gladly look into this further and work towards a suitable solution together.

Kind regards,
Team 2GO Software

Update: Unfortunately, despite our previous request for information, we have not received a response. We would like to resolve this with you; would you be so kind as to get in touch with us?

Rated 1 out of 5 stars

Basically i was forced to go through an…

Basically i was forced to go through an auto renewal process with Bit Defender direct on their own website after having purchased a digital key from 2GO Software.
In essence, not doing due diligence on my part , having not checked the cancel auto renew from last year on bit defenders website..
It did state on 2GO softwares website you could disable the auto renewal.
So basically i purchased the key/code from 2GO then tried to paste the code into the bitdefender box only to be met by an auto renewal procedure.
The galling thing here is that from the auto renewal feature you have to pay the premium on bit defender the princely sum of £74.99 ouch !!.
IMHO beware buying a bit defender key from 2gosoftware ,having to pay twice is frankly a kick in the chops...

May 5, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Dear Gary,

Thank you for sharing your experience. We understand that the activation process with Bitdefender can sometimes be confusing, especially when the automatic renewal screen appears during activation.

We would however like to clarify that you never have to pay twice for your subscription. The agreement to automatic renewal is only for the next renewal period after your current license expires. Your purchased license from us remains fully valid and active for the full subscription period you bought.

After activating the code successfully, you can disable the automatic renewal immediately in your Bitdefender account without any problems. You will still keep the full duration of your subscription.

We also clearly mention in both the product title and the product description on our website that this specific Bitdefender license requires agreeing to the automatic renewal during activation.

We are sorry to hear the process felt misleading to you, as that is certainly not our intention. Hopefully this explanation clarifies the misunderstanding and gives a better picture of how the activation process works.

If you would like assistance disabling the renewal in your Bitdefender account, our support team is always happy to help.

Kind regards,
2GO Software

Rated 1 out of 5 stars

Great price but very poor process and…

Great price but very poor process and poor customer support. The simple process of sending me a subscription licence code to activate my chosen security software was complicated by having to validate my phone number via an SMS code. Tried numerous times and never received any code, was then blocked due to too many attempts and couldnt activate the product. Customer support solution was to just try again! Cancelled order and awaiting refund, will not use again.

April 27, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Dear Anon,

Thank you for sharing your feedback.

We’re sorry to hear about your experience and understand how frustrating this must have been.
We have taken note of your message regarding the SMS verification not being received, the account being temporarily blocked after multiple attempts, and the resulting difficulty activating your security software. To properly investigate why the SMS verification failed and what happened during the activation process, we asked for some additional details.
We genuinely want to help and look for a suitable solution together, but unfortunately this isn’t possible without the requested information. If you are willing, we invite you to contact us again and provide these details so we can further investigate and assist you accordingly.

Kind regards,

2GOsoftware

Rated 5 out of 5 stars

Excellent

Excellent. I bought Norton 360 deluxe at a very good price.

March 26, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Thank you for your 5 stars!

Rated 5 out of 5 stars

Recommend.

Bought two keys from 2GO, from 2021 & 2026. Never had any issues and they also have great guides for using your keys. Recommend.

March 20, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Thank you! I'm glad everything is to your liking.

Rated 5 out of 5 stars

Really good price

Really good price. It was a smooth process to download and install. First few hours computer was slow ….software/anti virus library updating etc.

March 2, 2026
Unprompted review
2GO Software logo

Reply from 2GO Software

Thank you for your review! That’s very kind of you.

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