Sales inquiries
Use case, timeline, and rough volume.
Contact
Contact
Email us for sales inquiries, technical support, implementation help, or to report an API issue.
support@socialfetch.dev
We usually reply within one business day. If you're reporting an API issue, include a requestId if you have one.
For security issues, put SECURITY in the subject line.
- Replies
- Within one business day
- Inbox
- One shared inbox
- Team
- Small UK team
- Subject
- SECURITY for vulns
Channels
Pick a channel
- SupportSales, support, and API issuesSales inquiries, technical support, implementation help.support@socialfetch.dev
- SecurityVulnerability reportsSubject line does the routing — no separate address.subject: SECURITY
- JobsRoles and introsOpen roles live on the careers page.jobs@socialfetch.dev
- VolumeEnterprise and procurementVolume pricing, invoicing, questionnaires./enterprise
Guidance
What to include
Technical support
Endpoint, approximate time, and any requestId.
Implementation help
What you're building and where you're stuck.
Inbox
Who reads your email
We're a small UK team. Engineering, support, and product share the same inbox — there's no tier-one queue that escalates to someone who can read logs.
We read everything that comes in. Most replies go out within a business day, often sooner.