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Senior Software Engineer at Zocdoc

Zocdoc is a tech company focused on simplifying the healthcare experience for patients and providers by building products that streamline the healthcare journey. As a Senior Software Engineer, the candidate will play an important role in evolving the patient experience by maintaining key systems they interact with on Zocdoc. The role involves shipping efficient code to millions of users, collaborating with internal teams, and mentoring peers.
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0% found this document useful (0 votes)
68 views2 pages

Senior Software Engineer at Zocdoc

Zocdoc is a tech company focused on simplifying the healthcare experience for patients and providers by building products that streamline the healthcare journey. As a Senior Software Engineer, the candidate will play an important role in evolving the patient experience by maintaining key systems they interact with on Zocdoc. The role involves shipping efficient code to millions of users, collaborating with internal teams, and mentoring peers.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Our Mission

Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and
services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.

Healthcare moves slowly. We move fast. Patients deserve speed and convenience.

Your Impact on Our Mission


Zocdoc’s most important asset is our people. As a Senior Software Engineer, you’ll play a meaningful role in making sure that the patient experience continues to evolve, by
iterating on and maintaining the key systems that the patient first interacts with on Zocdoc.

You’ll enjoy this role if you are…


● Passionate about ensuring complex systems never skip a beat
● Pragmatic in your decision-making day-to-day
● Motivated to learn new technologies, design patterns, and work in the cloud
● Excited to work in a highly collaborative environment with diverse individuals
● Autonomous, individually accountable, and comfortable working in a remote environment
● A believer that diverse and inclusive teams and cultures are non-negotiable

Your day to day is…


● Shipping efficient and scalable code to millions of users autonomously
● Building and fostering relationships with many of our internal stakeholder teams.
● Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers. You will partner with the product and design teams to
develop product improvements
● Mentoring your peers, with the notion that helping others means learning and growing yourself

You’ll be successful in this role if you have…


● A Bachelor’s degree in Computer Science, Computer Engineering, or equivalent engineering experience
● 6+ years experience in software development and system design
● Successfully shipped code for a consumer-facing product, including layout and styling
● Experience implementing and maintaining microservices in AWS is a huge plus but not required
● Experience with building user interfaces using React is a huge plus but not required
● Experience with Identity and Access Management (IAM) systems, Authentication, and Authorization is a huge plus but not required.
● Successfully mentored other engineers in the past and have encouraged your peers to use software development best practices for code testing and deployment.
● The mentality of an entrepreneur/owner and a strong bias to action.
● Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success

Languages
● C#
● Typescript/Javascript
● AWS experience

Skills
● US overlap. So working until 12pm ET
● Strong communicator
● Ability to work independently and is able to unblock themselves

Benefits
● An incredible team of smart and supportive people
● A competitive compensation package, including attractive medical insurance
● Amazing perks – think catered lunch every day, Ping Pong, etc.
● Daycare/creche facility for kids
● L&D offerings + a free LinkedIn learning account
● Corporate wellness programs with Headspace.
● Cellphone and wifi reimbursement
● Competitive parental leave
● Sabbatical leave (over 5 years)
● Annual sponsored health check ups

Common questions

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Zocdoc keeps engineers motivated and engaged through a supportive team environment, competitive compensation, comprehensive medical insurance, and numerous perks like catered lunches and daycare facilities. They also offer professional development opportunities, wellness programs, and provisions like cellphone and wifi reimbursements. Importantly, they provide competitive parental leave, sabbatical leave after five years, and annual health check-ups, fostering a healthy work-life balance and a culture of continuous development .

Zocdoc encourages continuous professional development by offering learning and development programs, including a free LinkedIn Learning account, and corporate wellness programs like Headspace. Such initiatives support employees in upgrading their skills and maintaining their well-being, ultimately contributing to personal growth and job satisfaction. Moreover, mentoring peer engineers reinforces a culture of continuous learning and knowledge sharing .

Zocdoc promotes a balanced work-life for its employees by providing comprehensive benefits such as competitive parental leave, sabbatical leave after five years, and annual health check-ups. Additionally, features like daycare facilities, wellness programs, and flexible work arrangements (like remote work) directly contribute to employees' ability to balance personal and professional commitments effectively .

Success in the role of Senior Software Engineer at Zocdoc requires passion for ensuring complex systems operate reliably, pragmatism in decision-making, motivation to adopt new technologies, and comfort with a collaborative, remote work environment. Key skills include experience in software development and system design, ability to ship consumer-facing product code, knowledge of AWS and React, as well as experience in Identity and Access Management systems. Mentoring skills and strong communication abilities are also critical, ensuring alignment with stakeholders and adherence to best practices for code testing and deployment .

Zocdoc's emphasis on autonomy and individual accountability implies that employees are trusted and empowered to make decisions impacting their work and the company's success. This approach fosters a sense of ownership and entrepreneurial mindset among employees, encouraging proactive problem-solving and innovation. It enables employees to contribute meaningfully without the constraints of micromanagement, which can positively influence personal and professional growth as well as the overall efficiency and creativity within the team .

Zocdoc's mission is to improve the healthcare experience by empowering patients with faster, more convenient services. The role of a Senior Software Engineer aligns with this mission as they are responsible for maintaining and iterating on systems that directly impact the patient experience. They must ensure complex systems function smoothly, which aligns with the company's goal of streamlining healthcare interactions. The role's emphasis on efficiency, scalability, and collaboration supports the mission by ensuring that technological improvements align with patient needs and expectations .

Diversity and inclusion are deemed non-negotiable in Zocdoc’s work culture, underscoring the importance of varied perspectives within their engineering team. This focus ensures a wide range of ideas and solutions that cater to diverse user needs, preventing homogeneity that can stifle innovation. It provides a supportive and collaborative environment where different viewpoints enhance problem-solving and decision-making, ultimately contributing to the delivery of a more effective and user-focused healthcare experience .

Zocdoc operates at a faster pace compared to the traditionally slow-moving healthcare industry. This agility allows them to swiftly develop and implement solutions that enhance patient experience by delivering the modern healthcare experience they deserve. By iterating on technology and maintaining key systems efficiently, Zocdoc bridges the gap between patient expectations and industry capabilities, offering quicker access to healthcare resources and improving overall satisfaction .

Mentoring plays a significant role in Zocdoc's engineering teams by fostering an environment of learning and growth. It facilitates the sharing of expertise and best practices, encouraging engineers to develop new skills and improve existing ones. This continuous exchange of knowledge supports both personal development and the achievement of the company's broader goals. Mentoring also helps promote a collaborative culture where team members are invested in each other's success, enhancing overall productivity and innovation .

The day-to-day responsibilities of a Senior Software Engineer at Zocdoc include autonomously shipping efficient and scalable code to millions of users, building relationships with internal stakeholders, and collaborating with engineers, product managers, and designers to improve products. The role also involves mentoring peers, thereby fostering personal growth and promoting best practices in software development .

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