Integration · Chat and channels

Microsoft Teams integration

Map the process during a Teams call, then post the finished flow to the channel as a card.

Every plan, including Free. The free plan needs no card.

What you can do

Capture the process on the call

Open the side panel beside Teams on the web. Talk through each step and watch the flow form.

Turn a recording into a flow

Upload the Teams recording or the transcript file after the call. Wavelength builds the flow from it.

Post a card the channel can act on

The card shows the summary, the questions to confirm, and an Open in Wavelength button.

See it in action

This screenshot comes from a real Wavelength account.

In Settings, then Channels and webhooks, pick Microsoft Teams and paste the URL from Teams Workflows.
In Settings, then Channels and webhooks, pick Microsoft Teams and paste the URL from Teams Workflows.

Wavelength app in Teams and Copilot

The Wavelength app for Microsoft Teams puts your flows in a Teams tab. The Wavelength agent in Microsoft 365 Copilot turns call notes into a flow, shows the flow as a diagram in the chat, and writes recaps from it. The app is coming soon to the Microsoft Teams store.

Paste call notes into the Wavelength agent in Copilot. The agent makes the flow in Wavelength and shows it as a diagram in the chat. Then ask for a recap email.
In the Wavelength tab in Teams, paste call notes and select Generate Flow. Then write a summary with the gaps and open questions.
A Wavelength flow diagram for a support ticket process, shown in the chat with the Wavelength agent in Microsoft 365 Copilot.
The flow shows in the Copilot chat. Change the layout, zoom, or open the flow in Wavelength.
A Wavelength flow and its summary with open questions in the Wavelength tab in Microsoft Teams.
A flow and its summary, with the gaps and open questions, in the Wavelength tab in Teams.
The Wavelength agent in Microsoft 365 Copilot shows a recap email made from a flow.
The Wavelength agent writes a recap email from the flow.
  1. Add the Wavelength app in Teams. Open it from the Apps list.
  2. Click Sign in and sign in to Wavelength.
  3. In Microsoft 365 Copilot, open Agents, then Wavelength. Paste your call notes and confirm. The flow shows in the chat as a diagram.
  4. Ask the agent for a recap email, a statement of work outline, or the systems in scope.

How it works

  1. In the Teams channel, open Workflows and pick "Post to a channel when a webhook request is received". Copy the URL it gives you.
  2. In Wavelength, open Settings, then Channels and webhooks, then Add. Pick Microsoft Teams and paste the URL.
  3. Wavelength sends a test card to the channel.
  4. On any flow, click Share, then More formats, and pick the channel under Send to, and confirm.

Worked example

A service desk manager describes laptop repairs:

"When a laptop breaks, the user opens a ticket. The service desk triages it. Hardware faults go to the depot team."

What lands in the Teams channel

  • An Adaptive Card with the flow title in bold, such as "Laptop repair".
  • A list of summary lines, such as "Service desk triages Ticket".
  • A "Questions to confirm" list, when the flow has open questions.
  • An Open in Wavelength button that opens the flow.

Who uses this

  • Technical project managers: Post the agreed process to the project channel after a requirements call.
  • Consultants: Run the workshop on Teams, then share the as-is map with the client team.

Security and permissions

The Workflows URL needs no OAuth scopes and no admin app install. Wavelength accepts URLs on webhook.office.com, logic.azure.com, powerplatform.com, and powerautomate.com. It can post to the channel. It cannot read Teams chats or files.

Wavelength stores the URL encrypted and limits sends to 60 per hour per account. The side panel uses your microphone and does not join the meeting.

Read the Trust Center and the subprocessor list for how Wavelength handles your data.

Common questions

Does Wavelength work with Microsoft Teams?

Yes. Use the Chrome side panel beside Teams on the web, upload the recording after the call, and post the flow to a Teams channel.

Does Wavelength join Teams meetings?

No. Wavelength does not join meetings. You use your own microphone in the side panel, or you upload the recording.

Does a Teams admin need to install an app?

No. Channel posts use a Teams Workflows webhook that a channel member can create.

Which plans include Microsoft Teams?

Every plan, including Free.