United Kingdom
Review of UPS UK
Received advance notification of delivery, with further updates. Following by notification on the day of delivery given on hour delivery window.
Parcel delivered on time, handled with care as contents was fragile. Item received in perfect condition from overseas. Thank you.
Review of British Gas
As usual British Gas engineer serviced the boiler efficiency and informed me of what was done and the condition of the boiler and central heating system. Completely satisfied with service
Reply from British Gas
We are so pleased to hear that our engineer provided such an efficient and informative service. Thank you for sharing your positive experience Phil! If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Thank you- ^Mahesh
Review of 1st Central Insurance
My existing car developed mechanical issues. So replacing car would be best option. Using 1st Central On line facility, I was able to transfer my insurance to replacement vehicle quickly and easily
Reply from 1st Central Insurance
Hi
We appreciate you sharing your experience. We're happy to hear that transferring your insurance to your replacement vehicle using our online service was quick and easy. Thank you for your feedback.
Emily
Review of Coolo AI
Have been looking for really good vocals remover from songs to provide instrumental version, being a total Green Day freak. Others, particularly instrumental versions on YouTube are very poor.
The Coolo version is amazing. I'm currently producing instrumental versions of all my Green Day songs collection, over 400, using Coolo, might take a while, but it will be fun. Thank you.
Review of 1st Central Insurance
Quick and easy to set up on line, with clear instructions
Reply from 1st Central Insurance
Thank you for your review and for choosing 1st Central this year for your car insurance 😊
Matt
Review of Yodel by InPost
Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Yodel by InPost
Updates provided with map showing where delivery vehicle is in relation to final destination. Unfortunately not in real time, as not updated. You have to log out and retract regularly to update vehicle location. Parcel delivered before system updated vehicle location. Also parcel was damaged
Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Yodel by InPost
Get advance notice of delivery, with regular updates and estimated delivery time. First class service. Thank you
Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of British Gas
I'm extremely vulnerable as you know. My electric went off 7am. Called British Gas. The lady was so helpful. Engineer arrived at 10am. He was so kind and helpful, repaired the system and everything is now ok.
Thank you for your prompt and kind service. I always trust British Gas.
Reply from British Gas
Hi Phil. I'm really glad we were able to fix things quickly for you. Thank you for taking the time to share your experience and leave this review. Thanks, Heidi
Review of British Gas
Gas engineer arrived on time, was very friendly, explained what he was going to do, and what he did, and advised on safety issues. Was very pleased with the service provided.
Reply from British Gas
Hi Phil , 5 stars is what we like to see!
I’m so pleased that we’ve met your expectations & more. Thanks so much for letting us know.
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook, X (previously known as Twitter) or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Jalpa
Review of esure
Very competitive quote, easy to follow and arrange cover.
Only gripe is cancelling auto renewal. Unless I missed it, couldn't see option in quote. Nothing in contract documents. Had to make contact on line to cancel auto renewal. Took along time and laborious. Very frustrating.
Reply from esure
We appreciate your feedback and we strive to make our services as convenient as possible, and we're sorry that you found the auto-renewal cancellation process challenging. We'll take your feedback into consideration as we continue to improve our customer experience.
Review of Yodel by InPost
Notifications on progress of delivery. Map showing where vehicle is and number of drops before mine.
Text updates as well.
Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Zenith Insurance
Gave more competitive quote prior to the renewal date than current provider.
Was unsure about certain aspects of cover. Spoke to agent who was very understanding and helpful. Resolved issue successfully.
Reply from Zenith Insurance
Hi Phil,
It's fantastic to hear we were able to give you a competitive quote and found our customer services team were very helpful and understanding!
Kirsty
Review of UPS UK
Regular updates of parcel movements from departure to destination
Reply from UPS UK
Hello Phil. Thank you for the kind review for our service. We're pleased to see you were kept up-to-date for the journey of the package, and that you are happy overall with our service. We look forward to delivering to you again soon! Regards; Daniel.
Review of AutoProtect
Details of service provided, were given in detail and clearly. And made fully aware of exclusions and service charges.
Felt confident and understood everything and was happy to proceed with contract
Reply from AutoProtect
Hi Phil
Thank you for your feedback. We're glad to hear that you received detailed and clear information about our breakdown service insurance, including exclusions and service charges. Ensuring transparency and clarity in our offerings is a priority at AutoProtect.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your confidence in us and look forward to serving you.
Kind regards,
Linda
Review of British Gas
Needed urgent attention to boiler breakdown.
Reply from British Gas
Sounds like a job well done!
Thank you for leaving us a great review today :) ^Mahesh
Review of MandM
Fast efficient service. Received regular tracking updates. Goods arrived day after ordering.
Review of medino
Review of Yodel by InPost
Day late delivering parcel. During 7 hour delivery window, first notified 4 hours before end of window, awaiting driver allocation. Then 40 minutes before before end of window, informed unable to deliver, after waiting in all day.
Reply from Yodel by InPost
Hi there, I understand that the parcel is delayed. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Dyno-Rod
Following a leak, I needed a radiator replacing. Dyno attended my home on the same day of my call. Isolation the leak and ordered replacement radiator. They fitted the new radiator few days later.
Chris Manger, engineer, was amazing. He completed the work quickly and efficiently and cleaned up after himself. Everything is working perfectly. Thank you to everyone at Dyno. Five star service.
Reply from Dyno-Rod
Hi Phil, Thank you for taking the time to leave this fantastic review, we are proud of our engineers and the service we offer. We will be sure to pass your comments onto Phil and the team. Thank you, Dyno-Liverpool
