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Upstart Reviews 

67,603
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 13,047 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the very easy, straightforward, and user-friendly application process, often noting quick approvals, fast funding, and completion in just minutes online. Reviewers also highlight favorable loan terms, including competitive rates, manageable monthly payments, and the flexibility to pay off loans early without penalties. However, some customers mentioned that the interest rates can be high, particularly for those with lower credit scores. Despite this, a number of people still found the service valuable, especially when needing fast access to funds for emergencies or debt consolidation, and appreciated the clear communication about terms.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing the loan application process as... See more

Service

People report positive experiences with service, often highlighting the smooth, easy, and fast loan approval... See more

Payment

Customers had positive experiences with payment, highlighting the ease of the approval process and the... See more

Price

Customers consistently note positive experiences with price, often finding reasonable rates and monthly... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so appreciative that more than just my credit score was taken into account with my offer. I have been stuck making the monthly payments on multiple credit cards with high interest rates and no pr... See more

Rated 5 out of 5 stars

I've had at least half a dozen loans with Upstart, over the past 6+ years, and they've been the easiest and best lender I've ever worked with. The approval process is smooth and easy, and what I real... See more

Rated 5 out of 5 stars

The process was easy with all the necessary safety checks you would expect to see when applying for a loan. Best of all the rates were VERY favorable! I suggest you give it try if you need help paying... See more

Rated 5 out of 5 stars

Upstart made it very easy to apply for my loan just by connecting to my bank and seeing my paychecks going in easiest process I’ve ever had. The only downfall is the rates but when you have lower scor... See more


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Car finance and loan company

Written by the company

Upstart is the go-to borrowing platform trusted by millions. Our industry-leading technology goes deeper than traditional models to understand your unique financial profile. We connect you to a network of over 100 trusted lenders, so you can receive curated, personalized loan offers tailored to you. With an easy online application, you can see your options in minutes — alongside clear, helpful guidance — so you can make a decision with confidence. This is money for the moments that matter.


Contact info

4.9

Excellent

TrustScore 5 out of 5

68k reviews

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4.9

All reviews

(67,603)

12,846 reviews in the last 12 months

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Rated 5 out of 5 stars

The approval process was extremely…

The approval process was extremely fast. Once my account was linked through Plaid, everything went through in a matter of minutes. I signed the documents online, and got my notice that my money would be deposited w/in a few days (It's Friday night now,) I have been working on repairing my credit for the past year but have been weighed down by high interest cards and a payday loan back when my credit sucked and I was desperate (don't EVER do that!) I received several offers now that my credit has improved, but Upstart's was the best by far. I will now have 1 single payment that will cost me $500 less a month and my interest rate is going to be cut by 15% and more! I can actually save money!

17 July 2026
Rated 5 out of 5 stars

Quick

Quick! This is my second loan with upstart and I could not have chosen a better option.

17 July 2026
Rated 5 out of 5 stars

Thank you for approving my loan!

To begin with I appreciate having been approved for my loan whereas, I had applied to other lenders and was denied. This will now allow me to get my parents some much needed help.

17 July 2026
Rated 5 out of 5 stars

Although I'm not tech savvy it was easy…

Although I'm not tech savvy it was easy to process the whole loan request on their site and no difficulty uploading even bulky documents.
The whole process was on their site, no human contact required just clear instructions, detailed updates & very clear on payment amounts plus full cost of the loan.
If i had wanted to actually talk with someone I don't know how easy that would have been but for this loan this process was fairly quick & simple.

17 July 2026

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