Fasbags Reviews 

536
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often finding them indistinguishable from originals and built to last. Many people highlight the outstanding customer service and helpful staff, who provide excellent communication and support. This satisfaction frequently leads consumers to become repeat buyers, appreciating the overall smooth experience and product authenticity. However, some customers also noted minor product details, like a slight strap logo difference, a missing strap, or a temporary chemical smell.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing extreme happiness and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction and even... See more

Customer service

Reviewers mention positive feedback about customer service, with many consistently praising the exceptional... See more

Order

Consumers find order to be a positive experience, with many expressing satisfaction and a strong intent to... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more

Company replied

Rated 5 out of 5 stars

Eric has guided me through buying two amazing bags!!!! My first was an LV that exceeded my expectations, my second a CN that I just received today and it felt like Christmas morning opening the box!!!... See more

Company replied

Rated 5 out of 5 stars

I have ordered from several different companies and Fasbags is by far the best. I strictly order from them now. They are very thorough from the moment you place the order until you receive your packag... See more

Company replied

Rated 5 out of 5 stars

Eric , he is the best I been contact with and the one I got a couple time all order from him , all products they are looking excellent and Good,, Beauty ,, for ever… Eric Thank you very much ,

Company replied


Company details

  1. Bags and luggage shop

Written by the company

Fasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.


Contact info

4.9

Excellent

TrustScore 5 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(536)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service is ALWAYS Impeccable!

The customer service at Fasbags is phenomenal! There was a delay in customs overseas and they reached out to let me know. Within 2 days, the package was moving and I received it 4 days later. Azura is who I dealt with and her kindness and understanding does not disappoint. This is my 2nd purchase from them and the product is an amazing replica. Will continue to purchase from them in the future. I highly recommend!!

14 July 2026
Unprompted review
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Reply from Fasbags

Thank you so much for your second purchase and for sharing this wonderful review, Wendy! We are so glad we could help resolve the customs delay quickly. Azura is indeed fantastic, and we will happily pass your kind words along to her. We truly appreciate your support and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Eric

Eric , he is the best I been contact with and the one I got a couple time all order from him , all products they are looking excellent and Good,, Beauty ,, for ever… Eric Thank you very much ,

7 July 2026
Unprompted review
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Reply from Fasbags

Thanks so much for the wonderful review, Hong Le! We'll be sure to pass your kind words along to Eric. He'll be thrilled to hear it. We truly appreciate your continued support and look forward to working with you again soon!

Rated 5 out of 5 stars

Beautiful products and great communication

Wonderful communication. Beautiful products and fast delivery. Absolutely recommend this store!

20 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the wonderful review, Ruth W.! We are thrilled to hear that you loved the products and had a great experience with our communication and delivery. Your recommendation means the world to us. Happy shopping, and we hope to welcome you back soon!

Rated 5 out of 5 stars

Impressive

Beautiful, high quality product and highly responsive customer service!

1 July 2026
Unprompted review
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Reply from Fasbags

Thank you for the wonderful feedback, Urte Franitza! We're absolutely thrilled that you love the quality of your product and had a great experience with our team. Thanks for choosing us!

Rated 5 out of 5 stars

Overall experience was great

Overall experience was great. Communication with Eric was on par. My purchase arrived in record time. Quality was very near to the real thing. I am happy and will definitely order again.

Dru K

3 July 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the fantastic review, Dru Kanagaraja! We're thrilled you had a great experience, and I'll be sure to pass your compliments along to Eric. Hearing that you love the quality and plan to order again made our day. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

I was very skeptical but……

I was very skeptical, ordering a bag from a company that I didn’t know or had not been referred to in the past, but I did my research and trustpilot.com gave me the confidence to do so.

I have been impressed with the communication via text about the approximate arrival of my bag and the communication since then has been really good. I would recommend ordering from this company.

12 June 2026
Unprompted review
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Reply from Fasbags

We greatly appreciate your review, Shaun Watson Vice! Thank you for trusting the feedback on Trustpilot and giving us the opportunity to serve you. We’re glad our shipping communication kept you informed every step of the way, and we look forward to welcoming you back in the future

Rated 5 out of 5 stars

Shoes beautiful

Product was just as expected. Beautiful shoes. I love them. Happy with all

20 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much, Kim! We're thrilled to hear that your new shoes arrived just as expected and that you love them. Enjoy rocking them, and we hope to see you again soon!

Rated 5 out of 5 stars

I have bought 2 items and I love both…

I have bought 2 items and I love both of them. I was a little skeptical T first , but soon as my first item I arrived I quickly ordered another. I will definitely order more items and recommend the website to my friends. Excellent quality and friendly customer service.

21 June 2026
Unprompted review
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Reply from Fasbags

Thank you for the wonderful review, Kathleen C! We love hearing that we turned your skepticism into two successful orders. Your recommendations mean the world to us, and we look forward to helping you and your friends out again soon!

Rated 5 out of 5 stars

Quality all around

From the moment I ordered the communication from the company on shipping was excellent. When the bag arrived it was in perfect condition and the quality was much higher than I expected. I changed my mind on the size of the bag, and instead of making me hassle to return it, they arranged for me to keep it for a very nice discount, get the correct size and that bag was shipped fast and also gorgeous. I couldn't be happier with the quality, price, and especially the customer service. I will definitely purchase more from this quality seller

21 June 2026
Unprompted review
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Reply from Fasbags

Thank you for sharing your experience, Bee KK! We're so glad our team could turn a size change into a great experience for you. Hearing that you love the quality and our customer service means everything to us. We look forward to your next order!

Rated 5 out of 5 stars

1st time purchase = AMAZED

I was a little hesitant as this was my first order and I emailed the company and was surprised to receive a quick response by a live human. I was assisted by Eric who was super sweet and very helpful even to provide a photo of the wallet I purchased before it wrapped up and packaged. To my surprise it arrived 7 days after placing the order which is insanely fast. When I received it and inspected it I was truly impressed by the quality and will definitely be going broke buying more items. Definitely recommend 100/10 quality and service!

19 June 2026
Unprompted review
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Reply from Fasbags

Thank you for the amazing review, Jillisa! We're so glad Eric took great care of you and that your first order arrived in record time. We can't wait to welcome you back for your next favorite item!

Rated 5 out of 5 stars

Nothing than the best …

Nothing than the best is what i experienced, Quality of products is good and I appreciate customer service as well , they work very organized and on time !

15 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the fantastic review, talin davoudi! We are thrilled to hear that you had such a positive experience with our products and customer service team. Staying organized and on time is a top priority for us, so it’s wonderful to know our efforts made a difference for you. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great quality and customer service

Great quality and customer service. Fast shipping.

18 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the lovely review, dear! We’re thrilled to hear you had a great experience with our team and that your order arrived quickly. Enjoy your purchase, and we hope to see you again soon

Rated 5 out of 5 stars

My orange H logo bag is perfection!

My orange H logo bag is perfection!! It did have a chemical smell when opened, but it went away quickly. The leather and hardware are super high quality. I’m very happy!

17 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the wonderful review, Gina! We are absolutely thrilled to hear that your new bag is perfection and that you love the high-quality leather and hardware. That initial scent is just a normal part of the fresh manufacturing and packaging process, so we're glad it cleared out quickly for you. Enjoy rocking your gorgeous new bag!

Rated 5 out of 5 stars

I’ve bought multiple shoes and purses…

I’ve bought multiple shoes and purses from this company and I have been very pleased. The quality is good and is shipped in a timely manner. Excellent!

17 June 2026
Unprompted review
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Reply from Fasbags

Thank you for the fantastic feedback, Mattie Yarbroug! We're so glad you love the quality of our shoes and purses, and that they arrived quickly. Your support means the world to us!

Rated 5 out of 5 stars

The LV fanny pack is awesome love it…

The LV fanny pack is awesome love it and so does my girlfriends heading your way to purchase!

11 June 2026
Unprompted review
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Reply from Fasbags

Love to hear this, Elizabeth R! The fanny pack is a classic, and we're so glad you're obsessed with it. Tell your friends we can't wait to welcome them and get them set up with their own! Thanks for the shoutout!

Rated 5 out of 5 stars

Very good quality

Very good quality. I’d go a size smaller. I’m a size 6.5 I ordered 7. A bit big..

9 June 2026
Unprompted review
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Reply from Fasbags

Thanks for the review, Rosalie Klein! We're so glad you love the quality. Thank you for sharing the helpful sizing advice with our community!

Rated 5 out of 5 stars

This company is awesome

This company is awesome , I have purchased many items from them , their communication skills are amazing they guide you through all the process of the product making so you are completely satisfied. Thank you !!!

13 June 2026
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you so much for the incredible review, Norma Zuniga! We're thrilled to hear you've loved your purchases and enjoyed our process. Keeping you happy and involved is exactly what we aim for.

Thanks for your wonderful support, and we look forward to making your next item!

Rated 5 out of 5 stars

Great quality and great five star…

Great quality and great five star service !

10 June 2026
Unprompted review
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Reply from Fasbags

You're very welcome, Jelena! We're thrilled to hear that you had such a wonderful experience. Thank you so much for the five-star review! We hope to have a chance to serve you better in your next order.

Rated 5 out of 5 stars

Repeat client! My experience has been wonderful

My experience has been wonderful. I have bought many pieces from them. I am a repeat client. Their pieces are High quality. Quick shipping. They stay in contact with you. Good customer service. Items hold up wonderfully. I give them ten stars. Wonderful company.

10 June 2026
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you so much for your review, Julie! As a repeat client, your loyalty means the world to us. We’re thrilled you love the quality, fast shipping, and communication. We look forward to serving you again soon!

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