GadgetPickup.com Reviews 

962
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 350 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the easy and smooth process for selling devices, often noting clear communication and quick responses. People appreciate the fast inspection and prompt payment, with many receiving their funds quickly and as quoted. Those purchasing products also found devices in great condition, often saving money compared to other retailers. However, some customers also noted concerns regarding price reductions after inspection. These instances involved initial quotes being lowered due to claimed issues like a 'bad ESN' or condition changes, which some felt lacked sufficient proof.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and ease of... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the selling process... See more

User experience

People report positive experiences with user experience, consistently describing it as smooth, quick, and... See more

Price

Customers had positive experiences with price, often receiving fair and competitive offers for their items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were honestly nervous about selling our phone online—half expecting to get scammed with the classic, “Yeah we received the phone but we found that it’s actually taken calls sooooo we have to give y... See more

Rated 5 out of 5 stars

Fast inspection and payout unlike BuyBackWorld who has had our same items, and yet hasn't inspected or paid us. The only draw back was PayPal charges s 3% fee which is $15.00 other than that great fas... See more

Rated 5 out of 5 stars

Device arrived in great condition and exactly as specified in the listing. I was able to save around $300 buying through Swappa compared to buying the exact same device at a carrier store. Device also... See more

Rated 5 out of 5 stars

I was thoroughly impressed by GadgetPickup! I was inexperienced at selling my old phone online. GadgetPickup was easy to use, quick to pay, and they paid me exactly what was quoted! The process is eas... See more


Company details

  1. Mobile Phone Shop
  2. Computer Shop

Written by the company

Gadget Pickup is a consumer electronics trade-in service that endeavors to reshape the way we buy and sell electronic goods.


Contact info

4.9

Excellent

TrustScore 5 out of 5

962 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(962)

342 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The quoted price to buy the phone is exactly what I received, and the process was quick and hassle-free.

7 July 2026
Rated 5 out of 5 stars

Everything went smoothly and fast

Everything went smoothly and fast. I shipped my item on Monday used a provided shipping label. The item got to them on Wednesday and received an email of receipt. Wednesday afternoon, I already got another email saying the inspection was completed and I got the money almost at the same time. Based on my research, they pay the highest amount. Great experience and I would do the business with them again in the future.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised!

I was skeptical at first, as anyone would be, because I had trouble finding a safe and secure way of selling my old phones without being lowballed. I found GadgetPickup through Swappa and it seemed too good to be true, but the whole process from start to finish was simple and very easy. I got a reasonable offer and packed and shipped my old phones, and while there was a bit of a delay before they actually arrived, they inspected the phones and paid me the same day. I’m beyond shocked at how smooth the whole experience was and I would definitely do business with them again!

14 July 2026
Rated 5 out of 5 stars

Got paid quickly and had a great experience

This company paid me more than the others and I checked them all. The process was so smooth and the $$$ was in my account a day after they received my phone. I highly recommend and I will be doing business with them again.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great and fast service!

They received my gear on a Monday afternoon and I was paid the very next day. I wish I could give then 10 🌟
They kept me informed of when it was received as well as the payment being processed. Couldn't have gone any smoother.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Processed the day they received the…

Processed the day they received the package.
and paid the same day. They certainly met and exceeded my expectations. They also honestly evaluated my phone and did not play the game some buyers do with a
good quote and then knocking down the condition and purchase price after receipt. I will sell to this buyer again. Thank you.

2 July 2026

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