First time selling my phone like this. The overall process was easy and customer support was available when I had questions. Communication once my phone was received was excellent. The price was fair,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience was good, as my son suggested for me to sell my items. Sadly he sent his AirPods 4 days before I sent mine, and he still hasn’t received any notice that his pkg was received and procee... See more
Company replied
What is amazing to a often-burned sceptic like me is that you lived up to the great promises on your website. I feel that I was fairly treated. It is a refreshing pleasure to experience a financial tr... See more
Company replied
This experience of selling my phone to you was super awesome. They paid me exactly what they said they would pay me, if my item was in flawless condition. Unlike some companies that fabricate, and cla... See more
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Company details
Written by the company
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store. Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
Contact info
1331 Stamy Rd, 52233, Hiawatha, United States
- 877-346-9932
- support@smartphonesplus.com
- www.smartphonesplus.com
4.7
Excellent
606 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Exactly as described
Exactly as described. Decent payout for something I wanted to recycle!
14 July 2026
Swift payment.
15 July 2026
Reply from SmartphonesPLUS
Thank you for your feedback! We're happy to hear the payment process was quick and convenient. We appreciate you taking the time to share your experience!
Very fair price and rapid payout!
14 July 2026
Reply from SmartphonesPLUS
Thank you for your review! We're glad you were happy with both the value you received and the quick payout. We appreciate your feedback and your support!
Communication was the key factor
Communication was the key factor. I had to call customer service about the shipping issue with the USPS and some other questions I had. The gal that I talked to was professional and cared about the issues I had going on. The pricing was fair and honest.
8 July 2026
Reply from SmartphonesPLUS
Thank you for your thoughtful review! Clear communication is something we strive for, so we're glad our team was able to answer your questions and help with the shipping issue. We truly appreciate your kind words and thank you for taking the time to share your experience!
Very easy to do!
Very easy to do. The price they pitch is decent, and varies on the condition of the device. It takes time, but overall a good company!
9 July 2026
Reply from SmartphonesPLUS
Thank you for your review! We're glad to hear you found the process easy and our pricing fair. We appreciate your patience during the evaluation process, and we're grateful you chose SmartphonesPLUS. We hope to work with you again in the future!
Reply from SmartphonesPLUS
Thank you for your review! We're happy to hear that your experience was quick, accurate, and efficient, that's exactly what we aim to deliver. We truly appreciate your feedback. We look forward to helping you with your next device!
The whole process was super easy
The whole process was super easy, plus they sent me shipping supplies for a small fee. Payment turnaround was fast!!
9 July 2026
Reply from SmartphonesPLUS
Thank you for sharing your experience! We're happy to hear the process was smooth from start to finish and that our shipping materials made things a little easier. We appreciate your support and hope to have the opportunity to help you again in the future!
Reply from SmartphonesPLUS
Thank you for your review! We're glad you found the process easy and our communication helpful. We appreciate you choosing us and hope to work with you again in the future!
Reply from SmartphonesPLUS
Thank you for your review! We're glad to hear the process was quick and worked just as expected. We appreciate you taking the time to share your experience. We look forward to assisting you with any future device sales.
Received amount as planned within 3…
Received amount as planned within 3 days of receiving my item. Immediate payment to my preferred payment method. I chose to use their shipping materials rather than go buy my own, they came within two days. The whole process was quick and easy. Would use again.
3 July 2026
Reply from SmartphonesPLUS
Thank you so much for your thoughtful review! We're glad to hear that everything went smoothly, from receiving the materials to getting paid through your preferred payment method. We look forward to assisting you with any future device sales.
SmartphonesPLUS made the transaction…
SmartphonesPLUS made the transaction smooth and so easy to do! They’ll send you a prepaid label and you ship it off at no costs to you. And then they pay out in a timely manner! Would definitely use them again!
7 July 2026
Reply from SmartphonesPLUS
Thank you so much for the kind words! We’re glad we could make the process hassle-free from shipping your device to receiving your payout. We appreciate you giving us a chance and look forward to helping you again in the future!
Fast service great price
Transaction was very simple and got a decent price for it. I received the email with the mailing information to ship my Samsung head set and received my funds a few days later!! Will be using again in the future.
3 July 2026
Reply from SmartphonesPLUS
Thank you for your wonderful review! Providing a straightforward, reliable experience with competitive offers and fast payouts is what we strive for. It means a lot to know you had such a positive experience, and we're especially grateful to hear you'll be using us again in the future. We look forward to helping you with your next trade-in. Thanks again for choosing us!
The process was quick and I loved the…
The process was quick and I loved the option of having the shipping materials shipped to me. It was convenient in this fast paced world some people have no time to head to the store and buy shipping materials! The ease of completing the transaction online was speedy so that’s a plus and the tracking info was super helpful to deliver the product it was provided with the shipping so that was a bonus. Thanks so much you guys are great!!!
1 July 2026
Reply from SmartphonesPLUS
Thank you so much for your wonderful review, Jeff! We're delighted to hear that you found the process quick and convenient, especially the option to have our shipping materials sent directly to you. We know life gets busy, so creating a smooth and stress-free process is something we're committed to. Your kind words mean a lot to our team, and we're grateful you chose us. We look forward to helping you again the next time you're ready to buy, sell, or trade in a device. Thanks again for your support!
First Time Seller
This was my first time selling an item such as my Apple Watch but I wanted it to have use since I wasn’t using it. After some research, I came across the Smartphone Plus organization and decided to give it a shot. Everything was very simple and I was updated every step of the way. Once the product I sold was considered, I instantly received my payment to my PayPal! I will be suggesting this to others and know where I will sell electronics from now on! Thank you Smartphone Plus!
2 July 2026
Reply from SmartphonesPLUS
Thank you so much for sharing your experience! We’re glad your first time selling went smoothly, as we strive to provide an exceptional experience. We truly appreciate your recommendation and look forward to helping you again whenever you’re ready to sell more electronics. Thanks again, Adrian, for choosing SmartphonesPLUS!
Had a way smoother experience than…
Had a way smoother experience than other buyback places , normally people try to haggle the condition or “bait and switch”. I Yall made it easy and i appreciate an honest business i’ll keep yall in mind for my future devices i want to sell !
2 July 2026
Reply from SmartphonesPLUS
Dear Ethan, thank you for your wonderful review! We're thrilled to hear you had a smoother experience with us and appreciated our honest, straightforward process. We look forward to helping you with any future devices you decide to sell. Thanks again for your support!
First time seller
First time selling my phone like this. The overall process was easy and customer support was available when I had questions. Communication once my phone was received was excellent. The price was fair, and the free mailing label was appreciated. I would definitely use your services again.
1 July 2026
Reply from SmartphonesPLUS
Thank you so much for sharing your experience and trusting us with your first trade-in online! We're thrilled to hear the process was easy, and that our customer support team was there when you needed assistance. Hope to help you again with any future trade-ins!
Reply from SmartphonesPLUS
Thank you for taking the time to share your experience! We're delighted to hear you were pleased with both the payout and the speed of our Express Service. We truly appreciate your support and look forward to serving you again in the future!
Straightforward process
Straightforward process. I received what I was quoted and the money came to me quick.
24 June 2026
Reply from SmartphonesPLUS
Thanks for the feedback! Great to hear the process was transparent and that the payout arrived quickly. We appreciate you choosing us and hope to make the next order just as easy!
Easy to sell and ship
Easy to sell and ship. Quick turnaround on payment once received. Price was fair.
24 June 2026
Reply from SmartphonesPLUS
We really appreciate you sharing this! We’re glad everything felt smooth and straightforward, and that the offer met your expectations. Thanks again for choosing us, we hope to see you again in the future!
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