Best Utility Billing Software in Canada

Managing many stand-alone systems is hard. Paper based systems are cumbersome, work intensive, often unorganized, and inefficient. GeoViewer Online unifies these areas of your operations, from managing work orders, maintaining assets, reducing costs, tracking inventory and customer billing. It’s an all-in-one solution allowing managers to oversee all areas of your organization through one app. With GeoViewer Online, it’s easy to manage the daily workload for the organization. Create, change, assign and review work orders, inspections, service orders before or during in-field and see tasks through completion. GeoViewer’s Map based interface brings GIS data into focus, allowing you to utilize the data that you already have, while allowing you to edit, add information to, and analyze. You can also see historical information as well as As Built and CAD Drawings tied to the location, asset, or work order.

Capricon Customer Portals by SilverBlaze provides a completely configurable self-service web portal solution that increases staff efficiency and customer satsifaction. With Capricon, businesses can provide customers with self-help tools to manage their utilities, reduce call volumes, access tools for interacting with customers in new ways, and reduce costs associated with paper invoices, bills, and reports. Capricon can integrate with existing business systems and can be accessed at anytime from anywhere on any device.

We know utilities are increasingly facing disruptive market challenges. Technology is changing the way customers interact with the world and their utilities. We partner with utilities and anticipate future technology trends to help utilities interact with their customers more effectively through technology. Technology is revolutionizing the world of utility and customer relations. With MyUsage you can put more information in your customers’ hands and provide them with better tools to answer their own questions without having to call you. We help you give your customers the power to help themselves. Enable your customers to get out of the debt cycle and pay off overdue balances gradually through manageable payment options. We have helped customers keep their services on while helping utilities collect nearly $200 of debt per customer that would have otherwise been unrecoverable. Customers will pay smaller bills more frequently and keep their finances current with their usage.

CES BLUE is a hosted SaaS platform for retail energy companies that combines transaction management, customer data management, billing, accounts receivable, analytics, and operational workflows. The platform automates electronic data interchange processes for customer enrollment, usage, billing, and other market transactions while providing error capture and work queues for correction. Its billing engine supports configurable product requirements and integrates with wholesale energy market databases and ISO settlement reporting systems. CES BLUE also includes business intelligence dashboards, reporting tools, data analytics, and API-based integrations with upstream and downstream systems. AI-driven capabilities include a chatbot trained on product documentation and user guides to help users navigate and learn the platform.