Audience
Utility providers
About Capricorn
Capricon Customer Portals by SilverBlaze provides a completely configurable self-service web portal solution that increases staff efficiency and customer satsifaction. With Capricon, businesses can provide customers with self-help tools to manage their utilities, reduce call volumes, access tools for interacting with customers in new ways, and reduce costs associated with paper invoices, bills, and reports. Capricon can integrate with existing business systems and can be accessed at anytime from anywhere on any device.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
SilverBlaze
Founded: 1999
Canada
www.silverblaze.com
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Product Details
Platforms Supported
Windows
Training
Documentation
Live Online
In Person
Support
Online
Phone Support
Capricorn Frequently Asked Questions
Capricorn Product Features
Portal
Content Management
Supported
Document Management
Supported
File Sharing
Supported
Chat
Not Supported
Collaboration
Not Supported
Search
Not Supported
Utility Billing
Account Management
Supported
Billing & Invoicing
Supported
Cable
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
ACH Payment Processing
Not Supported
Collections Management
Not Supported
Utility Management Systems
Billing & Invoicing
Supported
Customer Management
Supported
Electricity
Supported
Natural Gas
Supported
Service Call Management
Supported
Water
Supported
Work Order Management
Supported
Cable
Not Supported
Demand Planning
Not Supported
Plant Management
Not Supported
Trash
Not Supported
Workforce Management
Not Supported