CapricornSilverBlaze
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UMAXItineris
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Related Products
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About
Capricon Customer Portals by SilverBlaze provides a completely configurable self-service web portal solution that increases staff efficiency and customer satsifaction. With Capricon, businesses can provide customers with self-help tools to manage their utilities, reduce call volumes, access tools for interacting with customers in new ways, and reduce costs associated with paper invoices, bills, and reports. Capricon can integrate with existing business systems and can be accessed at anytime from anywhere on any device.
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About
UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Utility providers
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Audience
Companies and enterprises searching for a solution to optimize their business processes
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationSilverBlaze
Founded: 1999
Canada
www.silverblaze.com
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Company InformationItineris
United States
www.itineris.net/north-america/solutionforutilities/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Supported
Collections Management
Not Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
Utility Management Systems Features
Billing & Invoicing
Supported
Cable
Not Supported
Customer Management
Supported
Demand Planning
Not Supported
Electricity
Supported
Natural Gas
Supported
Plant Management
Not Supported
Service Call Management
Supported
Trash
Not Supported
Water
Supported
Work Order Management
Supported
Workforce Management
Not Supported
Portal Features
Chat
Not Supported
Collaboration
Not Supported
Content Management
Supported
Document Management
Supported
File Sharing
Supported
Search
Not Supported
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
Utility Management Systems Features
Billing & Invoicing
Supported
Cable
Not Supported
Customer Management
Supported
Demand Planning
Not Supported
Electricity
Supported
Natural Gas
Supported
Plant Management
Not Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Supported
Work Order Management
Not Supported
Workforce Management
Not Supported
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Integrations
Microsoft Dynamics 365
Not Supported
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