CSG Advanced Convergent Platform (ACP)

Utility Billing Software that is Complete ... Comprehensive ... Contemporary. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system. Available for LAN or Cloud, Diversified Billing can even be customized to meet your unique needs. Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year

AB Handshake offers a game-changing solution for telecom service providers that eliminates fraud on inbound and outbound voice traffic. We validate each call using our advanced system of interaction between operators. This means 100% accuracy and no false positives. Every time a call is set up, the call details are sent to the Call Registry. The validation request arrives at the terminating network before the actual call. Cross-validation of call details from two networks allows detecting any manipulation. Call registries run on simple common use hardware, no additional investment needed. The solution is installed within the operator’s security perimeter and complies with security and personal data processing requirements. Practice occurring when someone gains access to a business's PBX phone system and generates profit from the international calls at the business's expense.