Related Products
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About
CSG Advanced Convergent Platform™ (ACP) is our proven solution for cable billing, customer care and business optimization. ACP is the market leader in the North American cable and DBS industry. We provide a reliable, outsourced, fully functional, customer care and billing platform. At CSG, we know seamless customer experience is critical to your business and ours. Our proven customer and billing management platform supports the entire buying journey, from account setup, install and upgrade. ACP’s pre-integrated approach to billing and revenue management gives you the flexibility to scale billing operations with ease. We’ll handle the heavy lifting of syncing all of your systems, so you can focus on satisfying customers and growing your business.
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About
Utilmate is a cloud-based utility billing and customer management platform that helps utility providers automate the entire meter-to-cash process. Designed for electricity, water, gas, hot water, wastewater, and other utility services, Utilmate streamlines meter data management, billing, payments, collections, customer communications, and reporting—all from a single, scalable platform.
Trusted by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents across Australia, New Zealand, North America, and the United Kingdom, Utilmate reduces manual administration, improves billing accuracy, and delivers a better customer experience. With flexible pricing, seamless integrations, customer self-service, and powerful automation, Utilmate enables organisations to scale efficiently while remaining compliant with evolving industry requirements.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for an cable and broadband billing solution
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Audience
Energy Companies, Utility Billing, Property Management, Billing Agents, HOA and Community Associations, Body Corporates
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationCSG
Founded: 1994
United States
www.csgi.com/products/advanced-convergent-platform/
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Company InformationUtilmate
Founded: 2018
New Zealand
www.utilmate.com
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Categories |
Categories |
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Utility Billing Features
Account Management
Not Supported
ACH Payment Processing
Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Supported
Trash
Not Supported
Water
Supported
Work Order Management
Supported
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Integrations
Buildium
Not Supported
Ezidebit
Not Supported
GoCardless
Not Supported
Square Payments
Not Supported
Stripe
Not Supported
TechSee
Supported
Xero
Not Supported
Zendesk
Not Supported
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Integrations
Buildium
Supported
Ezidebit
Supported
GoCardless
Supported
Square Payments
Supported
Stripe
Supported
TechSee
Not Supported
Xero
Supported
Zendesk
Supported
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