Your business already has its own AI receptionist. From burst pipes to boiler services and bathroom quotes, Sayora answers while your hands are full, asks the questions you would, and sends the details before you are free to call back.
£49/mo. UK number included. Keep your existing number.
A call in your browser. Nothing to install. No card.
Your receptionist is answering your calls.
Urgent07700 900614
Water through the kitchen ceiling from the bathroom above. Stopcock off and water easing. Wants a callback within the hour.
Booked07700 900518
Annual boiler service booked for Thursday at 9.30am. Returning customer after a radiator job in March.
Sound familiar?
One working day. Three calls worth catching before voicemail.
You're mid cylinder swap, both arms in the airing cupboard. The phone rings out in the van. A family with no hot water since last night.
They don't leave a voicemail. By the time you're washed up they've found another plumber, and you never know they rang.
No hot waterYou're finishing a slow drain-down, phone in the van. A landlady wants a full bathroom refit in a flat between tenants. She's ringing three plumbers tonight and going with whoever picks up.
The average new bathroom runs about £7,000. The plumber who answered is doing the walkthrough on Saturday.
£7,000 refitThe first proper cold morning of autumn. Every boiler that limped through summer has packed up overnight, and your phone starts before you've left the house. You're on the tools by eight, and the calls keep coming.
Every service you can't take today gets booked with somebody else. In January, when that boiler breaks, they ring that plumber instead of you.
Boiler seasonSample plumbing call
Tuesday, 9.40am. You're under a kitchen floor three streets away, both hands on a fitting you can't let go of.
Transcript
Hi, you've reached Calder Plumbing & Heating. I'm Sayora, the AI receptionist. Dan's on a job just now, but I can help. What's happened?
Water's coming through my kitchen ceiling. It started maybe twenty minutes ago, right under the bathroom.
Let's get it under control first. Do you know where your stopcock is? It's usually under the kitchen sink. Turning it off should stop the worst of it.
Hang on... right, found it. It's off.
Well done. Is the water easing?
Yeah, it's slowing down. The ceiling's soaked but it's not pouring any more.
Good. Dan can get to you today. Can I take your name, the address, and the best number to ring you back on?
Lorna Beattie, 22 Drummond Street, EH3. It's 07700 900614.
Thanks, Lorna. Dan will ring you back within the hour. Leave the stopcock off until he's had a look at it.
On your phone, ready to act
Sayora turns the call into the details you need before you decide whether to leave the job you're on, ring back later or book it in.
Sayora captures. You decide. Sayora follows the instructions you give it and records what the caller reports. You decide the diagnosis and whether to attend.
Summary
Water through kitchen ceiling 22 Drummond Street. Leak below the bathroom, stopcock off and water easing. Wants Dan today.What it can doWhat yours can do
Burst pipes don't keep office hours. When the 2am call comes, Sayora picks up, takes the details, and marks the lead urgent in your text if it's one of the calls that can't wait, so you can decide whether it's a tonight job or a first-thing job.
Where's the water coming from, is the stopcock off, how long has the boiler been out. You know what you're walking into before you ring back.
A caller wants their boiler serviced before winter. Sayora offers the slots you have actually got free, books it mid-call, and texts them a confirmation from your business name.
The directory sales calls and the 'we'll get you to page one of Google' pitches get politely shut down before they reach you. Only people with a job for you make it to your phone.
When the landlord with three flats rings about a fourth job, Sayora greets him by name and knows the history. Your regulars get treated like regulars.
Pricing
Unlimited minutes and cancel any time. The full receptionist for one flat monthly price.
Unlimited minutes. Cancel any time. Keep your existing number.
Fair questions
Sayora takes the name and number, and asks the details you've chosen, such as the address and whether the stopcock is off. Sayora then sends you a notification, marked urgent if it's one of the calls that can't wait, so you can decide from bed whether it's a tonight job or a first-thing job. Sayora answers whenever your calls are forwarded, at 2am as well as 2pm.
A few do. But someone with water coming through their kitchen ceiling wants help, not a debate about who's answering. Sayora tells new callers they're talking to an AI early in the call, before asking for any of their details, then gets on with sorting the problem. The ones who hang up on Sayora would have hung up on your voicemail too.
Sayora asks the questions you'd ask: where's the water, is it contained, how long has it been going on. Then the notification on your phone tells you what Sayora learned, and you make the call on whether to drop everything. Sayora captures, you decide.
Yes. Connect Google Calendar or Cal.com and Sayora offers your real availability mid-call, books the slot, and texts the customer a confirmation from your business name. In service season, that's a diary that fills itself while you're on the tools.
Add the details once and Sayora can tell any caller who asks: your Gas Safe registration number, what work you take on, what you don't. If a caller asks something Sayora hasn't been given, Sayora is instructed to say so and take their details, so you can ring back with the answer.
Sayora is £49 a month, with unlimited minutes, no contract, and you can cancel any time. For scale, the average emergency boiler repair is around £450, so one captured late-night call covers months of Sayora.
Ready when it rings
Sayora's built from your website in minutes and can be live the same day. £49 a month, unlimited minutes, no contract, cancel any time. Set up a free demo for your business and hear what Sayora would say to your callers.
Yours is set up and listening. Talk to it, ask exactly what a customer would ask, and keep it if it sounds right for your callers.
Train your receptionistBuilt from your website. Free to try. No card.
Free to try. No card.
