IR

Indira Rosa

Portugal

Opiniões

Opinião sobre Oh Polly

Classificada 5 em 5 estrelas

🧡💛🧡💛

Obrigada Sara pela rapidez e prontidão.
Muito satisfeita com o carinho com que respondem os emails. 🧡

28 de janeiro de 2024
Opinião espontânea

Resposta da Oh Polly

Hey Indira, thank you so much for leaving us some feedback!

I am so pleased that you found our service to be fast and efficient. We prioritise customer satisfaction and pride ourselves on our excellent customer service. Your feedback is super valuable to us so we've passed it onto Sara - they'll be thrilled to read it!

Should you need anything else, or have any questions, please don't hesitate to reach out, Indira. We're always here to help.

We look forward to serving you again in the future. Take care and enjoy the rest of your day!

Thanks,
Charlotte. x

Opinião sobre Farma to Go

Opinião sobre Gotogate

Classificada 2 em 5 estrelas

Taxas dos cartoes de creditos

Seria 5 estrelas, mas quando efectuei o pagamento, reparei que paguei mais do que estava a contar. Quando fui confirmar, paguei 85€ por usar o mastercard, o cartão de credito que sempre usei nas outras companhias e pago de 10€ a 15€ de taxa. Não percebi o porquê, de ser tanto valor e se tivesse reparado antes, provavelmente teria optado por outra opção. No mínimo deveria haver um pop up a notificar da grande diferença de preço antes da confirmação do pagamento.

3 de julho de 2017

Resposta da Gotogate

Hi Indira,

Our aim is to offer as low total price as possible. Depending on your choice of payment, we might charge a fee for certain payment types which is collected at the time of booking. If such a fee applies to your booking, it will be displayed at the cart page price summary when you have entered your payment details. Our payment fees are based on current market conditions, external and internal handling costs which we hope you take into consideration. You can at any time, before making the payment, withdraw from the booking if you don´t accept the fee.

Kind regards,
Gotogate