I would highly recommend CDiscount in France. Our Hisense fridge freezer was delivered 7 days after it was ordered and we were kept informed every day. The price was good and the service excellent.... See more
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I am giving Cdiscount 5 stars only so that you will read my review. They are simply the worst company ever. They allow sellers to sell fake products on their site and then disclaim all responsibility.... See more
There was a very good deal on Lego, but something went wrong when I tried to checkout. I contacted support, and even though the deal had expired, the agent Sam gave me a coupon to compensate the misse... See more
We ordered and payed for a tent using a big part of my husbands illicado cards from his work .. for some reason cdiscount annuled the command .. we just went to order something else with our cards and... See more
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Company details
About Cdiscount
Written by the company
Cdiscount, le e-commerçant français engagé depuis plus de 25 ans
Créé à Bordeaux en 1998, Cdiscount est aujourd’hui l’un des leaders du e-commerce en France. Chaque jour, des millions de clients nous font confiance pour leur proposer un vaste choix de produits — de l’électroménager à la maison, en passant par le high-tech, le sport ou encore le jouet — toujours au meilleur prix.
Notre fiabilité repose sur des engagements concrets :
- Des prix bas confirmés par rapport au marché.
- Une logistique française innovante, qui garantit une livraison rapide et efficace.
- Une offre de plus en plus responsable : produits reconditionnés, Made in France, moins énergivores et certifiés.
Avec plus de 10 000 partenaires marchands et un programme de fidélité plébiscité, Cdiscount s’attache à défendre le pouvoir d’achat tout en accompagnant ses clients vers une consommation plus durable.
Contact info
France
- www.cdiscount.com
4.1
Great
285K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Rapide et simple
13 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
delai extremement long
11 July 2026
Reply from Cdiscount
Bonjour Yann,
Je suis désolé que vous trouviez les délais longs.
N'hésitez pas à sélectionner une livraison express la prochaine fois, si vous souhaitez recevoir votre commande plus rapidement 😉
Je transmets vos remarques et j'espère que nous pourrons vite nous rattraper !
Merci pour votre confiance et à bientôt,
Damien
Ca marche !!
8 July 2026
Super simple
6 July 2026
Good products, good prices, good service
I would highly recommend CDiscount in France. Our Hisense fridge freezer was delivered 7 days after it was ordered and we were kept informed every day. The price was good and the service excellent.
I would like to say a special thanks to Fangama Kamano, the delivery man, who was so kind and helpful.
29 June 2026
Unprompted review
site genial
26 June 2026
I am giving Cdiscount 5 stars only so…
I am giving Cdiscount 5 stars only so that you will read my review. They are simply the worst company ever. They allow sellers to sell fake products on their site and then disclaim all responsibility. In my case a mobile phone. Motorola Razr 60. I recieved a second hand fake that was rooted and so insecure. Banks will not accept their use for mobile banking. Cdiscount are advising I take a refund but I demand that they send my order. Please do not use this company
19 June 2026
Unprompted review
We orderedwhre is our money and payed for a tent using a…
We ordered and payed for a tent using a big part of my husbands illicado cards from his work .. for some reason cdiscount annuled the command .. we just went to order something else with our cards and a message came up that our illicado cards are empty .. c discount regulate this immediately.. we order a lot from you .. I where is our money .. furious
30 May 2026
Reply from Cdiscount
Hello Nicole,
I’m sorry to hear that you’ve encountered a problem with the payment for your order.
Our customer service team will find a solution: I’ve passed on your message so that my colleagues can look into what happened. You’ll receive a reply directly in your Customer Area.
Thank you for your patience
Damien
THE BEST ONLINE SHOPPING WEBSITE EVER 👍👍
19 May 2026
Simple et facile.
18 May 2026
I had a delivery issue solved very efficiently
I had a delivery issue, they were very fast to react. They even compensate some of the transport fee. Very efficient as i get the partial refund few hours after.
7 May 2026
Unprompted review
Good day- I am still waiting on a reply from this Damien guyI received a email from Damien…
I received a email from Damien yesterday about my money that Cdiscount don't want to release. I was asked to fill in the information from and return the form. I did not receive any form, and all of trustpilot's email addresses are a no reply adress. So please let me know how I can reach you
Christine le Roux
Damien- who are you working for?
Can't you sent me an email. I do not want all my information on social media
7 May 2026
Unprompted review
Reply from Cdiscount
Hello Christine
I am sending you a new request for information so that you can provide your contact details and order number.
If that still doesn’t work, you can simply edit your review to include your order number.
Thank you for your reply
Damien
CDiscount always delivers with good…
CDiscount always delivers with good refurbished products... can't beat it : )
5 March 2026
good deals and customer service
There was a very good deal on Lego, but something went wrong when I tried to checkout. I contacted support, and even though the deal had expired, the agent Sam gave me a coupon to compensate the missed discount.
30 April 2026
Unprompted review
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