Nebraska Furniture Mart Reviews 

137,077
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of online shopping and website navigation, making it simple to find and order desired products. Many appreciate the quality merchandise and the ability to view items in their space, often finding excellent products at great prices. The overall purchasing process, from credit approval to scheduling installation, is frequently described as smooth and convenient. However, some customers also noted occasional difficulties with the website, experiencing slow loading times or pages refreshing unexpectedly during the ordering process. A few other people also felt that orders were sometimes incomplete or incorrect, leading to dissatisfaction or unexpected additional charges for services like installation or old appliance removal.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of online... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use for online purchases and... See more

Order

Customers consistently note positive experiences with order, finding the online ordering process easy and... See more

Product

People report positive experiences with product, highlighting a good selection and competitive pricing, with... See more

Price

Customers had positive experiences with price, often noting the best and lowest prices available, which makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of ordering my purchase online since I do not live in the Kansas city area anymore. Especially for one Playstation 5 game that I have been wanting to play since its release. Im a huge Batman fan... See more

Company replied

Rated 5 out of 5 stars

NFM is always so easy to purchase and pay for. I had to return 2 rugs and exchange them. The customer service rep in the DFW store was knowledgeable and very helpful. I appreciate good customer ser... See more

Company replied

Rated 5 out of 5 stars

I went online to buy a toaster after 17 years of using the same tiny cuisineart toaster and we found an even better higher end 4-slice toaster at a much lower price than we initially had paid 17 year... See more

Company replied

Rated 5 out of 5 stars

We buy all our appliances at NFM; store or online ordering is easy and I really like you tell us what we need for the installer. Haul-away fee is reasonable.

Company replied


Company details

  1. Furniture Store
  2. Electronics Store
  3. Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

137K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.7

All reviews

(137,077)

16,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always good to work with.

Always good.

16 July 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Paul, thank you for the 5-star review! We're glad to hear we're always good to work with. We appreciate your continued support and thank you for choosing NFM!

Rated 5 out of 5 stars

Easy transaction

Easy transaction

16 July 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Ramon, thank you for your review! Making the shopping process easy is our goal, and we're glad you had a great experience. Thank you for choosing NFM!

Rated 5 out of 5 stars

quick and easy

16 July 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

David, thank you for the 5 stars! We're thrilled to know the process was simple and convenient. We appreciate your feedback!

Rated 5 out of 5 stars
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5-star review! We're glad to hear your transaction was easy and smooth. Thank you for choosing NFM!

Rated 5 out of 5 stars
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Emily, thank you for the 5-star review! We're glad to hear the process was simple and easy, and we hope you continue to love your new couch. Thank you for choosing NFM!

Rated 5 out of 5 stars

Ease of ordering.

Ease of ordering.

16 July 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Don, thank you for the 5 stars! We're happy to know ordering was simple and hassle free. We appreciate your feedback and support!

Rated 5 out of 5 stars

Easy process

Easy process

15 July 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Rose, thank you for the 5-star review! We're glad to hear the process was easy and convenient. Thank you for choosing NFM!

Rated 5 out of 5 stars
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

David, thank you for the 5-star review! We're glad to hear your experience was easy peasy and very good. Thank you for choosing NFM!

Rated 5 out of 5 stars

Fast easy checkout

16 July 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Sonya, thank you for the 5 stars! We're thrilled to know the checkout process was quick and convenient. We appreciate your feedback!

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